MemberSpace

Just use MemberSpace. Don't look anywhere else.

Comments: I coach a triathlon team. I bill my athletes monthly. I have a library of training plans and resources that I need to have available only to paying athletes. Memberspace does all of this!
I host all my files on my website. Memberspace puts a padlock on the "athletes only" pages. And it swipes their credit cards every month for me.
It really is a one-stop place for everything the back end of my business needs!

Pros:

Memberspace offers recurring payment plans that are AMAZING in their billing dates, ability to pro-rate, and ease of use. The customer service and technical support can't be beat. You never feel talked down to, and the answers are in plain speak. I have a Wix website, and the integration with that is INCREDIBLE! I can continue building pages in Wix and Memberspace just puts a nice little password portal on the pages I want. I( can use the templates and CSS that I've already created - I don't have to worry about making sure all my pages look the same across multiple platforms - because they are all in one platform (hosted on my website).

Cons:

There is a little bit of a learning curve, but the excellent technical support is such a help with that. After a few quick questions and reading some of their guides and watching the videos, I was a pro in no time.

Not just a paywall for content - membership sales and more!

Pros:

Really easy to implement on an existing site with no coding knowledge required. Membership sales, communication and account management in one easy interface.

Cons:

Reporting is a bit limited but this has improved significantly with the new dashboard

Where are the Reports?

Comments: MemberSpace works for what it does, and has helped small companies achieve ease of mind. However, I'm not sure how companies continue to grow without better tracking of their subscriptions.

Pros:

MemberSpace allows you to manage subscriptions, cancellations and upgrades of a member based website. The site is not cluttered and so easy to follow, and allows for non-technical people to implement tracking on their websites.

Cons:

There is essentially no reporting or tracking available outside of the single dashboard page you are brought to upon logging in. This shows up to 90 days prior, but does not allow granularity, segmentation, etc. Seeing as understanding the flow of your subscribers is crucial to most businesses I find this lack of a reporting sweet shocking.

Glad I let MemberSpace take on the nitty gritty details

Comments: Overall it's been very good so far. We're early but MemberSpace is a blessing and the least of my startup worries.

Pros:

Easy to understand and implement. Several really good features, and a very helpful and friendly support team for help with questions.

Cons:

I wish it had the capability to handle Groups for multi-level member control.

Decent and Functional

Comments: Memberspace has been a good service to use as my membership takes shape and grows.

Pros:

What I like most is that the team seems to be improving what they offer and are open to feedback. They are also fairly quick to respond and help when needed - which is really important to me and what I do. Almost every function has an instructional video and the team really does try to make things as accessible as possible to us.

Cons:

When I began using the service, there were slim pickings for membership sites that weren't cluttered and intimidating. Now, there are a few other services popping up and if my clientele wasn't so tied in to the software - I'd be heavily entertaining other services. Not because the software is bad, but because other services are more competitive for the functions you're paying for and perks that you get.