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Grooper
What Is Grooper?
Grooper is an intelligent document processing and digital data integration solution that empowers organizations to extract meaningful information from paper/electronic documents and other forms of unstructured data.
The platform combines patented and sophisticated image processing, capture technology, machine learning, natural language processing, and optical character recognition to enrich and embed human comprehension into data.
Who Uses Grooper?
Serving technology and service implementation / consulting partners, analytics and BI vendors, software providers, and any organization needing to capture and integrate difficult data.
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Reviews of Grooper
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Comments: Grooper has allowed us to process more documents quicker. We come in contact with a wide array of documents, from Leases (unstructured data), to revenue statements (tabular data), to division orders (semi-structured data), to invoices (structured data) - and Grooper has helped us process all of the faster. We use Grooper to augment our employees, not replace them, and it has increased our performance as much as 90% for some processes - we just don't have any that can be 100% automated.
Pros:
The flexibility within the program. There are so many tools, functions, and options. And I am in control of each part of the process, nothing is "hidden" or locked away.
Cons:
The software can be a little intimidating to learn. You do not need a programming background, but it helps, especially if you are familiar with IDEs.
Grooper Response
4 years ago
Thank you very much for the review and for choosing Grooper. Grooper is all about augmenting human efforts and we congratulate your success!
Grooper and Documentation
Comments: By scanning our documents, we have been able to free up space that was taken up by hundreds of thousands of pages. We have also freed up staff time when accessing records. Time is not wasted on having to bring a folder from off site storage and then going page by page to find a requested document.
Pros:
Ease of use during the scanning process through the export process.
Cons:
The documentation is not very informative. It lacks detailed information for someone that is trying to troubleshoot. I prefer more detailed documentation that includes the location within the DB tables when a value is added. In regards to the DB table documentation, it is basically useless due to the bizarre field names. If you are new to the software and are trying to query the tables, you must query each table and try to decipher the content. This is only an issue if you want to run your own queries.
Grooper Response
5 years ago
Hi, Denise! Thank you for the feedback regarding documentation. We are working on restructuring our training program and corresponding documentation. I hope we will see you in an upcoming training event! Also, happy to hear Grooper is saving you time!
Grooper
Pros:
Grooper is extremely easy to learn, very user friendly.
Cons:
Just like most technology, it has a lot of hiccups. Such as getting errors during processing, which can be an easy fix or a difficult one, depending.
Grooper Response
5 years ago
Hi, Ashley! Thank you for your review! I hope you'll reach out to your Grooper rep to see if an updated version of Grooper might help! There are many new image processing features which may be just what you need. Thanks again!
Grooper Platform up for the Challenge
Comments: The time saved using the Grooper platform for automating processes verses manual intervention is outstanding! Grooper has been up to the challenge!
Pros:
My initial experience with Grooper was to improve our OCR processing. Using the Grooper platform we were able to implement four major projects. We used the CMIS connectivity capabilities to extract images from our ECM system as well as locate and identify documents containing PCI data for compliance regulations from the billions of archived documents. We have been able to purge large amounts of documents and automated the process of getting document from our core system to our repository has been great.
Cons:
Not knowing all the functionally available with the Grooper platform. Our decision to invest in the training and develop a SME for Groper has been very beneficial.
Grooper Response
5 years ago
Mr. Davis, thank you very much for the review! We appreciate it.
Grooper is a Top Shelf Product
Comments: Grooper gave Change Healthcare the ability to process huge diverse client print files and extract the data into a normalized data stream for processing.
Pros:
One of the key feature of Grooper is the ability to identify, interpret, enhance, and extract data from a large number of media types (TIF, JPG, PDF, Word, Excel, ect...) Another key decision point was there wasn't a requirement for a software developer to write code, a business analyst can use a GUI base application to configure 98% of the extract jobs.
Cons:
The configuration GUI has so many options to identify and extract data that it can overwhelm an beginner.
Grooper Response
5 years ago
Thank you Todd for the review! Although future release will not "dumb down" configuration possibilities, we're working on combining certain configuration options based on desired outcome. We hope that this and more targeted training curriculum for Grooper ACE training will help new users. Excited that Change Healthcare is enjoying Grooper!
