--- description: Learn more about JumpCloud Directory Platform pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JumpCloud Directory Platform Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [MDM Solutions](/directory/30584/mobile-device-management/software) > [JumpCloud Directory Platform](/software/175092/jumpcloud-daas) # JumpCloud Directory Platform Canonical: https://www.capterra.ca/software/175092/jumpcloud-daas Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/175092/jumpcloud-daas?page=2) > The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management. > > Verdict: Rated **4.6/5** by 264 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses JumpCloud Directory Platform? JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 264 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: JumpCloud - **Location**: Boulder, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$3.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The platform offers 18% discount on annual billing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Spanish - **Available Countries**: Australia, Belgium, Brazil, Canada, China, Denmark, France, Germany, India, Ireland, Japan, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland, Singapore, Sweden, Switzerland and 3 more ## Features - Access Management - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anomaly/Malware Detection - App Management - Application Management - Application Security - Approval Process Control - Asset Tracking Software - Authentication Software - Automatic Patch Deployment - Automatic Scans - Backup and Recovery - Chat/Messaging - Compliance Management - Compliance Tracking - Credential Management - Data Security - Deployment Management - Endpoint Management - Event Logs - For MSPs - IT Reporting - IT, Server & Network Monitoring Software - Inventory Management Software - Issue Management - Log Management Software - Monitoring - Multi-Factor Authentication - Network Wide Management - Password Manager Software - Patch Management Software - Policy Creation - Policy Management Software - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Reporting/Analytics - Screen Sharing Software - Security Management - Single Sign On Software - Software Management - Task Management Software - Third-Party Integrations - Threat Intelligence - Threat Response - Unattended Access - User Session Management - VPN Software ... and 44 more features ## Integrations (7 total) - Dropbox Business - GitHub - Google Workspace - Marketo Engage - Microsoft 365 - Salesforce Sales Cloud - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [MDM Solutions](https://www.capterra.ca/directory/30584/mobile-device-management/software) ## Related Categories - [MDM Solutions](https://www.capterra.ca/directory/30584/mobile-device-management/software) - [Unified Endpoint Management (UEM) Software](https://www.capterra.ca/directory/32835/unified-endpoint-management/software) - [Managed Service Providers (MSP) Software](https://www.capterra.ca/directory/30921/msp/software) - [IT Management Software](https://www.capterra.ca/directory/10001/it-management/software) - [Computer Security Software](https://www.capterra.ca/directory/10005/computer-security/software) ## Alternatives 1. [Action1](https://www.capterra.ca/software/180609/action1-rmm) — 4.9/5 (237 reviews) 2. [NinjaOne](https://www.capterra.ca/software/165889/ninjaone) — 4.7/5 (281 reviews) 3. [ManageEngine Endpoint Central](https://www.capterra.ca/software/170018/manageengine-desktop-central) — 4.6/5 (1356 reviews) 4. [Iru](https://www.capterra.ca/software/181954/Iru) — 4.9/5 (471 reviews) 5. [PDQ Deploy & Inventory](https://www.capterra.ca/software/174535/pdq-deploy) — 4.8/5 (340 reviews) ## Reviews ### "Good, but there’s room for improvement." — 5.0/5 > **Joao** | *December 10, 2025* | Machinery | Recommendation rating: 8.0/10 > > **Pros**: JumpCloud is simple and intuitive to use. Anyone with a solid understanding of system administration can get fully onboarded within a day. > > **Cons**: The platform added some very basic new features like asset management and wants to charge extra for that. > > The overall experience has been very positive, and the feedback we’ve received from users has also been excellent. ----- ### "Network Security Specialist" — 5.0/5 > **Siyavosh** | *December 11, 2025* | Financial Services Software | Recommendation rating: 6.0/10 > > **Pros**: Our experience with the user and device management features has been excellent. The controls are intuitive, reliable, and give us full visibility into our environment. We’re able to manage users, enforce security policies, and oversee devices with ease, which has significantly improved our operational efficiency. > > **Cons**: I wish the patch management capabilities were more robust. At the moment, it does not support custom applications, and the range of supported applications is limited. This makes it difficult to fully cover our patching requirements and maintain the level of compliance we need. ----- ### "JumpCloud Directory Platform Review" — 5.0/5 > **Katrina** | *November 23, 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like that it fosters team collaboration and provides easy deployment and remote access of services and projects. > > **Cons**: I do not dislike anything about this software. It has great customer support and allows my team to stay connected regardless of where we are working. > > I use this software for storing and deploying projects. It is a great software with great customer service. ----- ### "Unified Secure Directory" — 5.0/5 > **Saravana** | *December 11, 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient. Its zero-trust security model and broad integration support make it both secure and highly flexible for any environment. > > **Cons**: The interface can feel complex at times, especially for new users managing many policies and integrations. > > Overall, JumpCloud delivers a powerful and unified directory experience with strong security and multi-platform support. However, the learning curve and occasional UI complexity can make onboarding slightly challenging for new administrators. ----- ### "Streamlining IT with Simplicity and Security" — 4.0/5 > **shake** | *December 10, 2025* | Information Services | Recommendation rating: 9.0/10 > > **Pros**: I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform. Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single console has dramatically simplified daily operations. The platform’s zero-touch onboarding, browser-based management, and seamless SSO integrations save a significant amount of time. I also really value the balance JumpCloud strikes between ease of use and robust security controls — it’s powerful without being complicated. > > **Cons**: While JumpCloud is an excellent platform overall, one area for improvement is broader Linux support. Currently, certain versions like Fedora 42 and 43 aren’t fully supported, which can be limiting for organizations using those distributions. Expanding compatibility with more Linux versions would make the platform even more versatile and valuable for diverse environments. > > My overall experience with JumpCloud has been very positive. The platform offers a seamless way to manage users, devices, and access across an organization, saving time and reducing complexity. Its intuitive interface, reliable performance, and strong security features make day-to-day management much easier. While there are areas for improvement, such as expanded Linux support, the platform consistently delivers value and flexibility, and it has become an essential tool in our IT workflow. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/175092/jumpcloud-daas?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/175092/jumpcloud-daas) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data