--- description: Learn more about JumpCloud pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JumpCloud Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [AI Governance Tools](/directory/34831/ai-governance-tools/software) > [JumpCloud](/software/175092/jumpcloud-daas) # JumpCloud Canonical: https://www.capterra.ca/software/175092/jumpcloud-daas Page: 1 / 13\ Next: [Next page](https://www.capterra.ca/software/175092/jumpcloud-daas?page=2) > The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management. > > Verdict: Rated **4.6/5** by 293 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses JumpCloud? JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 293 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: JumpCloud - **Location**: Boulder, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$3.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The platform offers 18% discount on annual billing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland and 6 more ## Features - Access Management - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anomaly/Malware Detection - Application Management - Application Security - Approval Process Control - Asset Tracking Software - Authentication Software - Automatic Patch Deployment - Automatic Scans - Backup and Recovery - Chat/Messaging - Collaboration Tools - Compliance Management - Compliance Tracking - Credential Management - Data Security - Deployment Management - Endpoint Management - For MSPs - IT Reporting - IT, Server & Network Monitoring Software - Issue Management - Log Management Software - Monitoring - Multi-Factor Authentication - Multi-Language - Network Wide Management - Patch Management Software - Policy Creation - Policy Management Software - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing Software - Security Management - Service Level Agreement (SLA) Management - Single Sign On Software - Software Management - Task Management Software - Third-Party Integrations - Threat Response - Unattended Access - User Session Management - VPN Software ... and 45 more features ## Integrations (7 total) - Dropbox - GitHub - Google Workspace - Marketo Engage - Microsoft 365 - Salesforce Sales Cloud - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [AI Governance Tools](https://www.capterra.ca/directory/34831/ai-governance-tools/software) ## Related Categories - [AI Governance Tools](https://www.capterra.ca/directory/34831/ai-governance-tools/software) - [MDM Solutions](https://www.capterra.ca/directory/30584/mobile-device-management/software) - [Unified Endpoint Management (UEM) Software](https://www.capterra.ca/directory/32835/unified-endpoint-management/software) - [Managed Service Providers (MSP) Software](https://www.capterra.ca/directory/30921/msp/software) - [IT Management Software](https://www.capterra.ca/directory/10001/it-management/software) ## Alternatives 1. [Iru](https://www.capterra.ca/software/181954/Iru) — 4.9/5 (490 reviews) 2. [Rippling](https://www.capterra.ca/software/172127/rippling) — 4.9/5 (4860 reviews) 3. [Action1](https://www.capterra.ca/software/180609/action1-rmm) — 4.9/5 (238 reviews) 4. [ManageEngine Endpoint Central](https://www.capterra.ca/software/170018/manageengine-desktop-central) — 4.6/5 (1825 reviews) 5. [NinjaOne](https://www.capterra.ca/software/165889/ninjaone) — 4.7/5 (296 reviews) ## Reviews ### "Network Security Specialist" — 5.0/5 > **Siyavosh** | *December 11, 2025* | Financial Services Software | Recommendation rating: 6.0/10 > > **Pros**: Our experience with the user and device management features has been excellent. The controls are intuitive, reliable, and give us full visibility into our environment. We’re able to manage users, enforce security policies, and oversee devices with ease, which has significantly improved our operational efficiency. > > **Cons**: I wish the patch management capabilities were more robust. At the moment, it does not support custom applications, and the range of supported applications is limited. This makes it difficult to fully cover our patching requirements and maintain the level of compliance we need. ----- ### "Solid all-in-one directory and device management for mixed fleets" — 5.0/5 > **Emilia** | *June 26, 2026* | Financial Services Software | Recommendation rating: 9.0/10 > > **Pros**: The unified directory approach is the biggest win; managing users, devices, SSO, and group policies from a single console instead of stitching together separate tools. Cross-platform support is solid; we run a mixed Mac and Windows fleet and JumpCloud handles both without needing a separate MDM for each. The device management features (commands, policies, MDM enrollment) are flexible, and the API/PowerShell support makes automation straightforward. SSO and the SAML app catalog cover most of our SaaS stack out of the box. > > **Cons**: The admin console can feel sluggish, and some changes take a while to propagate down to devices. Documentation occasionally lags behind feature releases, so you sometimes end up troubleshooting by trial and error. A few of the more advanced policies are Windows- or Mac-only with no parity between platforms, and reporting/log visibility could be deeper without exporting to an external tool. Support response quality is inconsistent depending on who you get. > > Overall positive. It's become the central piece of our identity and device management, replacing several point solutions and reducing the overhead of managing a distributed workforce. There's a learning curve and occasional rough edges, but it's reliable for day-to-day operations and continues to add useful features. For a small IT team covering a lot of ground, the consolidation is worth it. ----- ### "Good, but there’s room for improvement." — 5.0/5 > **Joao** | *December 10, 2025* | Machinery | Recommendation rating: 8.0/10 > > **Pros**: JumpCloud is simple and intuitive to use. Anyone with a solid understanding of system administration can get fully onboarded within a day. > > **Cons**: The platform added some very basic new features like asset management and wants to charge extra for that. > > The overall experience has been very positive, and the feedback we’ve received from users has also been excellent. ----- ### "Great JumpCloud team\!" — 5.0/5 > **Jessica** | *June 26, 2026* | Research | Recommendation rating: 8.0/10 > > **Pros**: I love the team collaboration - such a great team to connect with and bounce ideas off of. User interface is also simple to navigate. Value for your money with Jumpcloud. Remote access certainly makes this simple and ease of access. > > **Cons**: Learning curve was tough at first, after jumping on a call with the team - and walking it through, everything made sense and worked. ----- ### "JumpCloud Directory Platform Review" — 5.0/5 > **Katrina** | *November 23, 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like that it fosters team collaboration and provides easy deployment and remote access of services and projects. > > **Cons**: I do not dislike anything about this software. It has great customer support and allows my team to stay connected regardless of where we are working. > > I use this software for storing and deploying projects. It is a great software with great customer service. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.ca/software/175092/jumpcloud-daas?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/175092/jumpcloud-daas) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data