JumpCloud Directory Platform
What Is JumpCloud Directory Platform?
JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere. JumpClouds mission is to Make Work Happen, providing simple, secure access to corporate technology resources from any device, or any location. The JumpCloud Directory Platform gives IT, MSPs, VARs/Distributors, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply Zero Trust principles.
Who Uses JumpCloud Directory Platform?
JumpCloud serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.
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JumpCloud Directory Platform
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Reviews of JumpCloud Directory Platform
Diana
Alternatives Considered:
Great LDAP solutions for small businesses
Comments: Small businesses that need to become more operational mature in handling their staff and managing users but maybe can't afford an on premise Windows server or want to keep everything in the cloud - this is where JumpCloud reigns supreme.
Pros:
The price is probably number 1 thing i like! Free for under 10 users. A great way for me as an IT professional to help smaller businesses get onto a stable platform for properly managing their users and devices, with room to expand as their companies grow. Great integrations with other apps (we use Office365 for most clients). With JumpCloud a small company really doesn't need a Windows Active Directory server on premises any longer.
Cons:
No customer service for the free licenses - I get why, but I don't have to like it. It would be less annoying if the knowledgebase was a bit streamlined better. Can be difficult to find How-To information. Usually the article is there but is not intuitive and easy to find.
Stefanos
JumpCloud Directory Platform: A Comprehensive User Management Solution
Comments: Overall, JumpCloud Directory Platform is a great user management solution for businesses of all sizes. The platform is easy to use and provides a wealth of features that make it a great choice for businesses of all sizes. The interface can be a bit clunky at times, but the additional features more than make up for it.
Pros:
JumpCloud Directory Platform provides an easy-to-use and comprehensive user management solution for businesses of all sizes. The platform allows for quick setup and management of user accounts, as well as convenient access to a number of third-party applications. The intuitive dashboard makes it easy to manage user profiles, access control, and other important settings. The platform also provides a wealth of additional features that make it a great choice for businesses of all sizes.
Cons:
While the platform is great for managing user accounts and providing access to third-party applications, the interface can be somewhat clunky at times. The dashboard can be difficult to navigate, and the search functionality is not as robust as it could be. Additionally, some of the more advanced features can be difficult for non-technical users to understand.
Danny
Alternatives Considered:
Works well until it doesn't, then it'll take a long time to get right.
Pros:
Seamless, Platform agnostic SSO and User account management. Cloud LDAP Sync to MS and Google. Does what it says on the tin, Managing Admin and User access is a breeze as is tracking our company assets while working from home. Highly portable (our workforce all WFH as primary place of work since Covid).
Cons:
Mac installer is a bit temperamental. Console on mobile is not responsive. Clears saved payment details without warning. Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to get access to our businesses IT SSO.
Moses
Easy deployment
Comments: I highly recommend purchasing JumpCloud. This software will provide all the tools they need to manage their users and devices in one place.
Pros:
JumpCloud is very easy to install on devices and can be installed on Windows, Linux and MacOs. The UI of the software is simple and easy to use as well.
Cons:
Without proper training, it could be dangerous to make changes in the settings and configurations.
Idan
Alternatives Considered:
JumpCloud enables remote Workforce
Comments: The problem that I'm solving is inherent in how we built our business. We have offices around the world, work from anywhere culture, and many cloud bases "as-a-service" solutions that allow us to be agile. JumpCloud allows our IT to be more agile.
Pros:
I like the flexibility in deployment and can use the features at my own pace. For example, integrating JumpCloud to manage Google Workspace while retaining Google Sign-In keeps the employee experience the same while allowing my IT teams to manage the workforce more efficiently. Another feature that I find most valuable is the device management solution, specifically Windows. We can deploy and control systems in seconds from anywhere in the world.
Cons:
Directory Insights, a valuable tool for me, is still not polished enough. I would love to see more filtering, custom query building, reporting, and the ability to create alerts.
