---
description: Learn more about Aline pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Aline Pricing, Reviews & Features - Capterra Canada 2026
---

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# Aline

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> Aline improves profitability through revenue and productivity growth and delivers exceptional resident and user experiences at scale.
> 
> Verdict: Rated **4.5/5** by 12 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Aline?

Aline is purpose-built for senior living operators, including assisted living, independent living, memory care, long-term care, and skilled nursing facilities.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 12 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Aline
- **Location**: Greenwood Village, US
- **Founded**: 2011

## Commercial Context

- **Pricing Details**: Contact Aline for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling Software
- Assessment Management
- Billing & Invoicing
- Calendar Management
- Campaign Management Software
- Care Plan Management
- Charting
- Commenting/Notes
- Communication Management
- Compliance Management
- Contact Management Software
- Customizable Reports
- Document Management Software
- EMR/EHR
- For Long Term Care
- Incident Management Software
- Interaction Tracking
- Lead Management Software
- Marketing Automation Software
- Meal/Nutrition Management
- Medication History
- Mobile Access
- Patient Communications
- Patient Intake
- Patient Records Management
- Point of Care System
- Referral Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Scheduling Software
- Staff Management
- Task Management Software
- Third-Party Integrations

## Integrations (32 total)

- Act-On
- ActiveCampaign
- ActiveDEMAND
- CTM
- CallRail
- Caremerge
- Docusign
- Eldermark
- G5
- Gmail
- Google Calendar
- Google Maps
- GuardianRx
- HubSpot Marketing Hub
- LifeLoop

... and 17 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Home Health Care Software](https://www.capterra.ca/directory/10036/home-health-care/software)

## Related Categories

- [Home Health Care Software](https://www.capterra.ca/directory/10036/home-health-care/software)
- [Healthcare CRM Software](https://www.capterra.ca/directory/30976/healthcare-crm/software)
- [Assisted Living Software](https://www.capterra.ca/directory/10034/assisted-living/software)
- [Nursing Home Software](https://www.capterra.ca/directory/31330/nursing-home/software)
- [Long Term Care Software](https://www.capterra.ca/directory/30109/long-term-care/software)

## Alternatives

1. [monday.com AI Work Platform](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (6095 reviews)
2. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4481 reviews)
3. [LeadSquared](https://www.capterra.ca/software/130199/leadsquared) — 4.3/5 (167 reviews)
4. [EngageBay CRM](https://www.capterra.ca/software/178819/engagebay-marketing) — 4.6/5 (910 reviews)
5. [Bitrix24](https://www.capterra.ca/software/113540/bitrix24) — 4.2/5 (1001 reviews)

## Reviews

### "Great System Flow -- Improved Sales" — 5.0/5

> **Verified Reviewer** | *March 12, 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: "Forces" you to schedule follow up and keeps the sales process moving.  Was easy to learn and easy to use.  Web based so you can work from anywhere.
> 
> **Cons**: There are many standard reports, but running custom reports is a bit cumbersome.
> 
> My marketing team grumbled at learning something new ... but learned it quickly.  It is easy to use to it has increased their compliance with entering activity.  It has helped us "revive" some older leads by  continually scheduling follow up.   Overall, very pleased.

-----

### "New Reporting Features are Appreciated/Needed" — 5.0/5

> **Paula** | *July 29, 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I truly appreciate the added reports that Aline has brought to us from the merge with Enquire.  The ease of use on the reporting.  I am able to get a quick snapshot of traffic, follow up activity, lead to speed, tour to occupancy.  All important to our Team.  I do a weekly management level report and share the stats from the reports weekly.
> 
> **Cons**: Occasionally, response time for an issue a community is having is lengthy.
> 
> Since the merge it has been very good.  I appreciate the new features, training that is offered to our new staff, plus my continued training. I value the ability to gather information very quickly to share with our management team.

-----

### "Enquire" — 3.0/5

> **Lindsy** | *November 23, 2023* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: It is vital to track activities, schedule upcoming tasks, and keep track of the correspondence that occurs with a prospect.
> 
> **Cons**: Some of the navigation is difficult, I feel like things are clunky and it be more streamlined.

-----

### "Inquire CRM: A powerful tool to effectively manage your customer relationship" — 5.0/5

> **Sidiki** | *March 20, 2023* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: Inquire CRM is an extremely powerful customer relationship management tool that offers a wide range of features to improve business productivity. Here are some of the key benefits I have identified when using this software:Centralized customer relationship management: Inquire CRM allows all customer information to be stored and managed in one place, allowing you to better understand each customer's needs and personalize interactions with them.Automation of tasks: Inquire CRM offers automation of tasks, such as managing emails, scheduling appointments and creating reports, which saves time and focuses on higher value tasks .Sales Tracking: Inquire CRM tracks the entire sales cycle, from lead generation to closing the sale, helping to better understand the sales process and optimize results.Personalization: Inquire CRM offers advanced personalization features that allow businesses to personalize interactions with each customer based on their specific needs.Reporting and Analytics: Inquire CRM offers advanced reporting capabilities, allowing businesses to measure and analyze their performance and optimize their sales strategy.Overall, Inquire CRM is an excellent CRM tool that offers a wide range of features to improve business productivity and results. I highly recommend it to all companies looking to improve their customer relationship.
> 
> **Cons**: Although the Inquire CRM software has many useful features for customer relationship management, I have also identified a few drawbacks that can hinder its use. Here are some of the negative points that I noticed during my use of the software:High cost: The cost of Inquire CRM is quite high, which can be a barrier for small businesses looking to reduce their expenses.Steep learning curve: Learning how to use Inquire CRM can take some time due to its steep learning curve and the complexity of some features.Limited customization: Although Inquire CRM offers advanced customization features, it can be difficult to fully customize the user interface to meet the specific needs of each business.Limited Customer Support: Customer support can be limited and difficult to obtain, which can be problematic if you have a problem or need technical assistance.Limited integration with other tools: Inquire CRM's integration with other tools may be limited, which can be a drawback for companies that already use third-party tools for their CRM.Overall, Inquire CRM can be a useful tool for CRM, but there are also downsides to consider before deciding to use it. Businesses should carefully consider their needs and budget before deciding to invest in this software.
> 
> Inquire CRM is a very complete and powerful customer relationship management tool, which offers a wide variety of features to help companies manage their interactions with customers effectively. The software helps store and manage all customer information in one place, automate tasks, track the full sales cycle, personalize interactions with each customer, and generate detailed reports and analytics.Although the cost of Inquire CRM may be a barrier for some businesses, its wide range of features makes it a powerful and effective customer relationship management tool. The ability to customize the user interface to meet the specific needs of each business is a major advantage, as is the ease with which the software can be integrated with other tools.Although the learning curve for Inquire CRM can be steep for some users, its use can be quickly mastered with the proper training. Customer support, though limited, may be sufficient for most businesses, and the availability of online documentation can also help users troubleshoot issues.Overall, Inquire CRM is a great customer relationship management tool for businesses of all sizes and in all industries. The software's advanced features, coupled with its ease of use, make it a solid choice for companies looking to improve their customer relationship management and increase their productivity.

-----

### "Portola Gardens Review" — 5.0/5

> **Lynda** | *July 12, 2024* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Quick emails so that I can respond to the prospect in a timely fashion. Detailed health care and move in information.
> 
> **Cons**: Scheduling tours without contacting me as to my availability.
> 
> It helps me organize my day and plan for future appointments. It also gives me insight as to the prospects needs and income.

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