What Is Qudini Suite?

Retail Choreography Software Suite with solutions that help retail banks, retailers and telecoms brands to increase profitability and brand relevance through solutions for:
Appointment Scheduling Software
Waitline/Queue Management System
Event Management Software
Click and Collect Order Pickup
Task Management Software

Who Uses Qudini Suite?

Retailers, Retail Banks, Telecoms brands

Where can Qudini Suite be deployed?

Cloud-based
On-premise

About the vendor

  • Qudini
  • Founded in 2021

Qudini Suite support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda and 158 others

Languages

Arabic, Chinese, Danish, Dutch, English and 11 others

Qudini Suite pricing

Starting Price:

Not provided by vendor
  • No free version

Qudini Suite does not have a free version.

About the vendor

  • Qudini
  • Founded in 2021

Qudini Suite support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda and 158 others

Languages

Arabic, Chinese, Danish, Dutch, English and 11 others

Qudini Suite videos and images

Qudini Suite Software - Appointment Software - Colleague interfaces
Qudini Suite Software - Appointment Software - Customer Interfaces
Qudini Suite Software - Queue Management Software - Colleague interfaces
Qudini Suite Software - Smartphone Queue Updates
Qudini Suite Software - Kiosk Interface
View 6 more
Qudini Suite video
Qudini Suite Software - Appointment Software - Colleague interfaces
Qudini Suite Software - Appointment Software - Customer Interfaces
Qudini Suite Software - Queue Management Software - Colleague interfaces
Qudini Suite Software - Smartphone Queue Updates
Qudini Suite Software - Kiosk Interface

Features of Qudini Suite

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendee Management
  • Automated Scheduling
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Client Database
  • Collaboration Tools
  • Confirmation/Reminders
  • Contact Database
  • Contact Management Software
  • Create Subtasks
  • Customizable Branding
  • Customizable Reports
  • Email Marketing Software
  • Employee Management
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Event Ticketing
  • Mobile Access
  • Online Booking
  • Online Registration
  • Real Time Notifications
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Status Tracking
  • Task Editing/Updating
  • Task Scheduling
  • Task Tagging
  • Third Party Integrations
  • Visitor Registration
  • Website Management
  • Workflow Management Software

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Reviews of Qudini Suite

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.8
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
80%
4
10%
3
10%
Luke
Luke
Senior Ecommerce Manager in UK
Verified LinkedIn User
Cosmetics, 1,001-5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Quick to market & flexible

5.0 last year

Pros:

Qudini helped us get our locations for online booking live quickly, and integration was straightforward. Any nuances/new features we required were also addressed quickly. Support is really great.

Cons:

It took me a short time to become accustomed to the dashboard and settings, but I would say this would be true of pretty much all new software that you've not used before. Now it is second nature.

Nathan
Director of Training and Support in US
Retail, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Essential product in current retail and event market

5.0 last year

Comments: Overall, the service has been highly reliable and a invaluable service for us. Particularly during the last year the software allowed us to implement a new appointment based scheduling for our event within a matter of weeks and deliver a value add to our clients and customers. This enabled us to safely conduct our activations while creating an environment that made everyone feel safe and comfortable.

Pros:

We use the software across more than 150 locations and in multiple departments at each location. The app is easy to train staff on, quick to trouble shoot, and highly reliable. Being able to quickly access backend settings or log in as a location to view what the store is seeing and walk them through any questions is great.

Cons:

We have highly variable scheduling so we have had to work with the team on the best ways to get this setup and implemented since it is not consistent week to week or even day to day. Better ability to replicate the scheduling and some other settings ourselves across the range of stores would be great. In some cases we struggle with quality internet service so having a lighter version of the application would be helpful just to keep things running smoothly, but any issues we have with performance has been rare and tied directly to very poor internet service.

Cedric
District Manager IM BE in Belgium
Telecommunications, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Qudini

3.0 last year

Comments: A little bit complicated to modify all the elements that need to be available for the customers.
Only available in English - We need to make the translation
You need to implant automatic planning too.
It's complicated to manage calendar for customer with big teams.
Special days take too much time to be filled in. We need to get automatic calendar depending the staff in our shops.

Pros:

Stats - Datas - Easy to use in the shop for consultants.

Cons:

Problems - Configuration - Translation - Software problems.

Mai
Training and Support Manager in US
Information Technology & Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Great Line Management Tool

5.0 5 months ago

Pros:

Setting up available spots at our client locations has improved both customer and associate experience during the busiest times of the year. Our client has reported that the application is easy to use for associated and has cleared crowds at stores. Qudini is great at addressing any issues, questions and requests.

Cons:

We have encountered some glitches when setting up availability for specific days, changes were not saving correctly. Setup takes some time because of all the details and customizations that are available.

Faisal
Store Leader in UK
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great tool to understand customer needs

5.0 last year

Pros:

The fact that we can send text to customer's if they do not want to wait in the store and have something else to do.

Cons:

As mentioned in the previous feedback, the fact that the app can be temperamental in order to record entries