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InformaCast
What Is InformaCast?
Use InformaCast alert software to integrate with existing systems, signage and devices for a mass notification system that will reach everyone. From a single emergency notification system, you can manage situations with the ability to see who has read notifications, escalate messages to broader audiences and know who is safe and who needs help. With text, audio and images, messages that can be sent as SMS, email, calls and desktop pop-ups, organizations have more ways to reach more people.
Who Uses InformaCast?
InformaCast is used by organizations in healthcare, K-12/higher education, business, manufacturing, state/local/federal government, and retail.
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Reviews of InformaCast
InformaCast for safety & security
Comments: I have had nothing but great results with InformaCast. Since the days before they were acquired and then spun off again, the employees who are still there are core to the group and their support staff really understand the product and how it integrates into real world situation. This is one of the few products that I am comfortable writing a review for because I know that a year from now, they won't have abandoned their product values, support or any other core components of the software.
Pros:
As a long time user of InformaCast products, I love how they have continued to improve on the core products without the need to spin off every improvement into a new sku ($$$$).
Cons:
The product setup is much more complex than it used to be, though still much easier than any other enterprise software I have been involved with setting up. Then again, it used to be a basic paging system and now it is full-blown notification at every endpoint (not just a desk phone).
Singlewire Software Response
6 years ago
Glad to hear your organization is seeing great results with InformaCast! We appreciate the feedback on the setup. As you mentioned, inevitably, as the capabilities of the product grow, so do the setup steps. However, we are always looking for ways to make this as easy as possible and will continue to make improvements in the future.
Great mass notification software with lots of customization
Comments: This product has been amazing, the support is great, integration is fantastic and the documentation is so good it is rare to see that level of details in products online - one other note on the documentation is that it is written for real world - it doesnt dive deep into the technology it gives what is needed with real examples.
Pros:
The software was easy to setup and integrate with Cisco call manager. There was a ton of videos on their website to perform any task that was needed from setup to configuration. The amount of custom setups that can be done is great and when integrating with other products this one becomes even more powerful.
Cons:
There were no real cons to this software - it does what is promised, it is low cost (for the most part) and scales very well.
Good enough for a block party
Comments: Good customer support. Which is finally what matters.
Pros:
It never malfunctions, at least for what we use it.
Cons:
Price is a bit high, although it may be a value for those who use all its features.
Singlewire Software Response
6 years ago
Thank you for leaving a review. We're happy to hear you have had good interactions with our support team and that InformaCast has delivered for your use cases.
School System Use
Comments: Now that we understand that Informacast can do more than ring bells and make announcements, we plan to leverage the capabilities to improve student safety. A safe learning environment is priority one.
Pros:
It is very easy to use and integrate with our Cisco phone system. It functions very reliably and the number of bell schedule supported as well as zones for making announcements are more than adequate for us.
Cons:
We have it running on a BE6000 along with subscribers for CUC and UCM. I seems to slow things down a bit. I may move the VM to our data center. The interface is intimidating to non-technical staff.
Singlewire Software Response
6 years ago
We're glad to hear InformaCast is working well in your school. We're working on improvements to our UI to make it easier for more people to use. Look for that update later in 2019.
Informacast Perfect for Small Schools
Comments: We run our bell schedules and our announcments. We are looking into the other features but this solves our needs for both.
Pros:
The ease of use is the most valuable thing to me. As a district that has only 2 staff members in the IT dept, it becomes essential that the program be ease for all to use. The fact that I can also set schedules weeks in advance is a plus also.
Cons:
Nothing as far as the program works. My own issue is that after I hit save on a page - I have to hit Done also. (sometimes I forget that)
Singlewire Software Response
6 years ago
Thank you so much for sharing your experience with InformaCast! We're happy to hear it is meeting your needs.
