--- description: Learn more about Fax.Plus pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fax.Plus Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Fax Server Software](/directory/31088/fax-server/software) > [Fax.Plus](/software/173529/fax-plus) # Fax.Plus Canonical: https://www.capterra.ca/software/173529/fax-plus Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/173529/fax-plus?page=2) > Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes,. > > Verdict: Rated **4.0/5** by 31 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Fax.Plus? Large enterprises, small to medium-sized companies, healthcare providers, and even solo entrepreneurs looking for a secure, reliable and easy to use online fax service. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 31 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 3.6/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Alohi - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Other (Free version available) - **Pricing Details**: Four paid tiers including a free plan: Free plan at $0 with limited total fax pages, Basic at $6.99/month, Premium at $13.99/month, Business at $27.99/month, and Enterprise at $79.99/month. All paid plans are billed monthly in USD with flat-rate pricing that includes a monthly page allowance and per-extra-page fees, plus increasing user seats, fax numbers, and integrations at higher tiers. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Archiving & Retention - Audit Management - Compliance Tracking - Data Security - Delivery Tracking - Email to Fax - Fax to Email - FoIP - For Healthcare - Incident Management Software - Risk Management Software ## Integrations (5 total) - Gmail - Google Drive - Microsoft Word - Slack - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Fax Server Software](https://www.capterra.ca/directory/31088/fax-server/software) ## Related Categories - [Fax Server Software](https://www.capterra.ca/directory/31088/fax-server/software) - [HIPAA Compliance Software](https://www.capterra.ca/directory/31896/hipaa-compliance/software) ## Alternatives 1. [Documo](https://www.capterra.ca/software/197267/mfax) — 4.8/5 (86 reviews) 2. [eGoldFax](https://www.capterra.ca/software/205161/goldfax) — 5.0/5 (39 reviews) 3. [iFax](https://www.capterra.ca/software/198884/ifax) — 4.8/5 (363 reviews) 4. [eFax](https://www.capterra.ca/software/174254/efax) — 4.0/5 (70 reviews) 5. [RingRx](https://www.capterra.ca/software/1041010/ringrx) — 5.0/5 (1 reviews) ## Reviews ### "Only fax service in town." — 5.0/5 > **Filiberto** | *January 12, 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Super easy to setup, you choose your number and get going. You get multiple options to send faxes via the dashboard, email or the app. > > **Cons**: Nothing really, it found nothing to be lacking or missing. You come into the service with a need and it delivers. > > Amazing, it does what it says on the tin. It works, is super easy to setup and use. You have the desktop and native apps available to make things portable. ----- ### "Great product and customer service." — 5.0/5 > **Ralph** | *August 11, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and for the basic package a great value. Interface is super easy to manage and send documents. > > **Cons**: Nothing\! It's great. As previously mentioned, customer service is efficient and addressed my issue right away. > > Signed up and began using the service almost immediately. Had some technical questions in the beginning and reached out to customer service and it was resolved quickly. ----- ### "Fax Plus has terrible customer service and will not recognize when stop payments are rescinded" — 1.0/5 > **Mark** | *January 25, 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: It's decent when they allow me access, but I've had problems with faxing and it was often unsuccessful. > > **Cons**: I didn't recognize the charge and stopped payment. When they notified me, I immediately rescinded the stop payment, yet they still refuse me access when I'm sent them proof it was rescinded. Their customer service is really terrible\! > > Terrible experience. I tried over and over to explain to them that I had not recognized the charge but rescinded the stop payment and they can't seem to understand that. ----- ### "Solid online fax service for health practitioners" — 4.0/5 > **Ji Fang** | *June 3, 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: It is easy to send faxes, good user interface, intuitive, email confirmations of whether the fax was sent. > > **Cons**: The compliance process is onerous and confusing. It has taken me three goes and it is still pending. > > Solid online fax service for health practitioners. It is easy to send faxes, good user interface, intuitive, email confirmations of whether the fax was sent. ----- ### "Saved money, increased security" — 5.0/5 > **Tony** | *June 10, 2026* | Machinery | Recommendation rating: 9.0/10 > > **Pros**: Pure online experience is so much better than physical hardware. Physical breaks down eventually and needs frequent attention. When physical is down, you're still paying the phone company for the line. With online faxing you skip that. Also, the web portal is well laid out and easy to use. With online, history is saved and easy to find later when needed. > > **Cons**: It would be nice to have better options to send incoming faxes to different email addresses. Whether thats a more expensive plan option I dont know. Often, the manager of the web portal is not always where the faxes need to go. > > Very positive. We saved money on phone lines, paper, physical hardware and IT-time to address intermittent problems with physical. We increased history access and kept private faxes away from the physical machine which is often locked to a facility location with a phone-line that might be in a not-so-private area. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/173529/fax-plus?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/173529/fax-plus) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data