--- description: Learn more about OpenTable pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpenTable Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Reservations Software](/directory/20032/reservations/software) > [OpenTable](/software/17313/opentable-for-restaurants) # OpenTable Canonical: https://www.capterra.ca/software/17313/opentable-for-restaurants Page: 1 / 54\ Next: [Next page](https://www.capterra.ca/software/17313/opentable-for-restaurants?page=2) > The restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue. > > Verdict: Rated **4.7/5** by 1320 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1320 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenTable - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Basic Plan (includes reservations, custom profile and listing, guest database \& tags \& notes, marketing tools, reviews management \& analysis, experiences, post-dining surveys, and takeout ordering): $39/month + $1.50 per network cover + $0.25/cover or $49 flat fee for reservations on business website + 2% service fee for takeout and experiences. Core Plan (all Basic features + table management, waitlist, availability controls, inventory, and POS integration): $249/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. Pro Plan (all Basic \& Core features + automated email campaigns, guest preferences, guest profiles, and staff scorecards): $449/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. All plans include access to boost campaigns, Bonus Points, reporting and mobile apps, integrations, and guest booking management tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Mexico, Netherlands, Singapore, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States ## Features - Alerts/Notifications - Billing & Invoicing - Booking Management - Booking Notes - CRM Software - Calendar Management - Customer Database - Customer Support Software - Email Reminders - Group Reservations - Inventory Management Software - Kitchen/Menu Management - Loyalty Program - Mobile Access - Online Booking - Online Ordering - Online Payments - Order Management Software - Order Tracking - Payment Processing Software - Point of Sale (POS) - Promotions Management - Reminders - Reporting & Statistics - Reporting/Analytics - Reservations Management - Rewards Management - SMS Messaging - Social Promotion - Table Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Reservations Software](https://www.capterra.ca/directory/20032/reservations/software) ## Related Categories - [Reservations Software](https://www.capterra.ca/directory/20032/reservations/software) - [Customer Loyalty Software](https://www.capterra.ca/directory/10031/customer-loyalty/software) - [Waitlist Management Software](https://www.capterra.ca/directory/31495/waitlist/software) - [Restaurant Management Software](https://www.capterra.ca/directory/20026/restaurant-management/software) - [Food Delivery Software](https://www.capterra.ca/directory/30861/food-delivery/software) ## Alternatives 1. [Booqable](https://www.capterra.ca/software/138689/booqable) — 4.8/5 (1166 reviews) 2. [Now Book It](https://www.capterra.ca/software/220182/now-book-it) — 4.9/5 (100 reviews) 3. [Mindbody](https://www.capterra.ca/software/40229/mindbody) — 4.0/5 (2993 reviews) 4. [Semper](https://www.capterra.ca/software/164816/hospitality-software) — 4.3/5 (138 reviews) 5. [SpotOn](https://www.capterra.ca/software/197473/spoton-restaurant) — 4.2/5 (370 reviews) ## Reviews ### "A Trusted Tool for Restaurant Visibility and Reservations" — 5.0/5 > **Radha** | *April 27, 2026* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about OpenTable was its ease of use and wide reach. The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive consistent visibility and bookings. I also appreciated the real‑time reservation management, guest preferences tracking, and reliable integrations, which made front‑of‑house operations more efficient and improved the overall dining experience. > > **Cons**: What I liked least about OpenTable was the cost structure, particularly for reservation and cover‑based fees, which can add up quickly for busy restaurants. Additionally, there was limited flexibility around customization and branding, and restaurants often felt dependent on the platform’s ecosystem, with less control over direct customer relationships compared to other tools. While the system is reliable, some features and changes also felt restrictive unless you upgraded to higher‑tier plans. > > Overall, my experience with OpenTable was positive and reliable. It’s a well‑established platform that excels at reservation management, offering a smooth and familiar experience for both diners and restaurants. The real‑time booking system, guest management features, and broad customer reach made it an effective tool for maintaining visibility and streamlining front‑of‑house operations. That said, the cost structure and limited flexibility stood out as challenges, especially for busy restaurants or those wanting more control over branding and direct customer relationships. Despite this, OpenTable remains a dependable, industry‑standard solution that delivers consistent results, particularly for establishments prioritizing exposure and ease of use. ----- ### "Excellent map interface for finding nearby restaurants" — 5.0/5 > **Verified Reviewer** | *April 10, 2026* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: The ability to gain loyalty points and redeem them for gift cards. Also the ability to easily search which restaurants have availability in a certain map area. > > **Cons**: Annoying emails asking me to write reviews. Some restaurants require credit cards just to book a reservation. ----- ### "OpenTable is Superior to the rest\!" — 5.0/5 > **Katherine** | *May 8, 2025* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: I love using open table for all Reservation Management software abilities as well as the Marketing side of Open Table. We've been using open table for over 4 years now and would recommend it to lots of restaurants in our area\! > > **Cons**: The pricing is very expensive compared to its competitors - which we understand due to all the usage you can get out of the software and it being well-known. > > We've been using It for over 4 years and love it. It is easy to use for the Restaurant Management in the front and back end. We love how it has marketing tools inside the program so we don't have to add anything else on for internal marketing. ----- ### "My honest review of OpenTable" — 5.0/5 > **Michaela** | *May 2, 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: I like that opentable has an app that’s easily accessible for venues. Super easy to adjust booking experiences, add users, monitor / limit functions. Tripleseat integration is a breeze. > > **Cons**: OpenTable’s downfall would be pricing for venues. It offers great exposure but at a higher cost > > I recommend OpenTable for any venues that need exposure. It’s one of the top booking platforms if you can afford the service ----- ### "Easy to Use Open Table" — 5.0/5 > **Tess** | *November 26, 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Very easy for making reservations, adjusting resos, getting information about a restaurant > > **Cons**: I haven't run into any issues with it so far, it has only made the process of booking a reservation easier\! > > Very good, has been a part of many fun experiences dining out. ----- Page: 1 / 54\ Next: [Next page](https://www.capterra.ca/software/17313/opentable-for-restaurants?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/17313/opentable-for-restaurants) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data