---
description: Learn more about Unitel Voice pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Unitel Voice Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems Software](/directory/31101/business-phone-systems/software) > [Unitel Voice](/software/172777/unitel-voice)

# Unitel Voice

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> Unitel Voice is the business builder's phone system. Run your business from anywhere using any device. Amazing support ready to help.
> 
> Verdict: Rated **4.6/5** by 68 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Unitel Voice?

Unitel Voice is the business builder's phone system that lets you run your business from anywhere on any device. Easy to set up and not overcomplicated. Backed by amazing USA-based customer support.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 68 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: UniTel Voice
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$9.99
- **Pricing model**: Flat Rate
- **Pricing Details**: It is also available at $29.99/mo and $49.99/mo with additional features.
- **Target Audience**: Self Employed, 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Automated Attendant
- Call Center Management
- Call Logging
- Call Recording Software
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking Software
- Call Transfer
- Caller ID
- Communication Management
- Conferencing
- IVR
- Mobile Access
- PBX
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Virtual Extensions
- Voice Mail

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software)

## Related Categories

- [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software)
- [Cloud PBX Software](https://www.capterra.ca/directory/31102/cloud-pbx/software)
- [Softphone Software](https://www.capterra.ca/directory/31029/softphone/software)
- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)
- [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)

## Alternatives

1. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (890 reviews)
2. [800.com](https://www.capterra.ca/software/208208/800-com) — 4.7/5 (364 reviews)
3. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (468 reviews)
4. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (919 reviews)
5. [RingEX](https://www.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews)

## Reviews

### "Great customer service\!" — 5.0/5

> **Katherine** | *May 9, 2025* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: Every representative I have spoken with, for example \[sensitive content hidden\] have been very helpful and supportive
> 
> **Cons**: The start-up videos made for good bedtime watching 🥱😴💤
> 
> Excellent communication to cancel a number when I found a vanity number I preferred, and I received my refund promptly on it.

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### "Great Customer Service,  Friendly/ Knowledgable/Fast\!\!\!" — 5.0/5

> **David** | *September 22, 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: I like the features and like the customer service, it's nice connecting with a human and that they are so fast to setup the account exactly for what you need.
> 
> **Cons**: Nothing negative to say hounestly, it has exactly what i need for where i am in  this moment with my business.
> 
> Was great have \[sensitive content hidden\]  take care of my account and set it up for me in a very short time.  Literally within 2 minutes.

-----

### "Affordable and feature rich\!" — 4.0/5

> **Sven** | *January 9, 2026* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: Affordable Toll Free number that can be used across my entire team. I chose the least expensive and had low expectation, but they were exceeded.
> 
> **Cons**: It wasn't intuitive at first but with the Guide, Support Setup Call and the videos I was able to get up and running for both voice and fax.
> 
> Very satisfied. I spoke with  \[sensitive content hidden\] on my support call and she was fantastic. She helped answer all my remaining questions and got me running at light speed.

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### "SPLENDID SERVICE\!" — 5.0/5

> **Tatyana** | *March 25, 2026* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: I absolutely LOVED my experience at Unitel.  \[sensitive content hidden\], helped get me set up and I enjoyed working with him thoroughly. He was very attentive to my needs and jumped right in and got the ball rolling\! He listened to my wants, recommended things I hadn’t thought of. I love the DND feature that he taught me how to use.
> 
> **Cons**: Nothing. Great value so far from what I can tell. We are just beginning, so I’ll come back and update after about a month of using the Unitel Voice Service.
> 
> The Unitel Voice platform is not complex. The entire system is easy to use, and my experience was absolutely seamless. I like that my entire team can use it and I can manage our day to day operations without having any issues. Thanks Unitel\!\!

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### "Love This service\!" — 5.0/5

> **Robin** | *August 25, 2026* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: convenience and customer service. They are friendly and quickly respond to help when needed. Unitel is an awesome business tool.
> 
> **Cons**: nothing. Customer service is great\! It is an easy service to use, and you get great help setting it up.
> 
> So far so good. I love working with your friendly and helpful staff. They continue to make my experience with Unitel Voice a great one\!

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## Links

- [View on Capterra](https://www.capterra.ca/software/172777/unitel-voice)

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| de-CH | <https://www.capterra.ch/software/172777/unitel-voice> |
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