--- description: Learn more about Kommunicate pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kommunicate Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Kommunicate](/software/172677/kommunicate) # Kommunicate Canonical: https://www.capterra.ca/software/172677/kommunicate Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/172677/kommunicate?page=2) > AI-powered automation platform for custom service. > > Verdict: Rated **4.6/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Kommunicate? Businesses looking for customer support software belonging to industry verticals such as BFSI, on-demand services, travel and hospitality, e-commerce, ed-tech, SaaS, and telecom. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 43 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kommunicate - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$100.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: It is based on a number of team members. A 30-day free trial is available. See pricing details below: Lite: $100/mo; $1000 /yr Advanced: $200 /mo; $2000 /yr Enterprise: Please contact Kommunicate for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - AI Copilot - AI/Machine Learning - Alerts/Escalation - Automated Responses - Automated Routing - Autoresponders - CRM Software - Chatbot Software - Code-free Development - Customer Database - Customer Support Software - Customizable Branding - Email Management Software - Geotargeting - Knowledge Base Management - Live Chat Software - Mobile Access - Multi-Channel Communication - Multi-Language - Natural Language Processing - Offline Form - Pre-Configured Bot - Proactive Chat - Queue Management - Real-time Consumer-facing Chat - Reporting/Analytics - Speech Recognition Software - Surveys & Feedback - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing ## Integrations (21 total) - Agile CRM - Amazon Lex - BigCommerce - ChatGPT - GoDaddy Website Builder - Ionic - Joomla - Messenger - Moodle - Pipedrive - PrestaShop - Shopify - Squarespace - Telegram - Weebly ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software) ## Related Categories - [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software) - [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software) - [Conversational AI Platforms](https://www.capterra.ca/directory/31596/conversational-ai-platform/software) - [Customer Support Software](https://www.capterra.ca/directory/32315/customer-support/software) - [Chatbot Software](https://www.capterra.ca/directory/32448/chatbot/software) ## Alternatives 1. [Fathom](https://www.capterra.ca/software/1037530/fathom) — 5.0/5 (807 reviews) 2. [UChat](https://www.capterra.ca/software/1022133/uchat) — 4.9/5 (73 reviews) 3. [Tidio](https://www.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews) 4. [Denser AI](https://www.capterra.ca/software/1064391/denser-ai) — 5.0/5 (31 reviews) 5. [Darwin AI](https://www.capterra.ca/software/1066034/darwin-ai) — 4.8/5 (17 reviews) ## Reviews ### "Easy and cheap communication suite." — 5.0/5 > **Zoltan** | *December 21, 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: It was so easy to get a simple AI assistant rolling with Kommunicate alongside having staff communicating with clients, we used it for a good while. > > **Cons**: The customer support was a bit lacking in my opinion but other than that it was perfect. ----- ### "Saved my school project." — 5.0/5 > **María del Pilar** | *June 8, 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It is incredibly easy to use, interactive, with a beautiful UI and amazing customer service. I was using kommunicate with Amazon Lex for a school project, and to be honest, the AWS's documentation, in general, is terrible, which brought us a lot of issues that could have destroyed our project. We asked for help from the kommunicate team and they immediately contacted us to set up a zoom call and help us out. They ended up solving most of our issues, both by helping us with Amazon Lex and by using kommunicate tools. > > **Cons**: There wasn't anything I didn't like. Everything was amazing > > We were using Amazon Lex and Lambda to create our chatbot, but then we realized we had no idea how to link it to our frontend, this is where Kommunicate came to save us with a beautiful and highly customizable interface for our chatbot. The option to add FAQs in such an easy way opened a variety of possibilities for what we could do with our chatbot. ----- ### "Kommunicate" — 5.0/5 > **Gabriel** | *September 17, 2023* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: The ease of use and the constant upgrades. It was very easy to integrate dialogflow, whatsapp and facebook to this platform. I could not find any other solution in the market with that ease of integration when it came to dialogflow. Documentation is very clear and customer support is helpful when providing documentation. > > **Cons**: Sometimes customer support does not understand requests right away, you have to provide several screenshots of the problem. > > I have used Kommunicate to integrate a dialogflow bot with facebook and whatsapp. It took me weeks to find out a solution and most of them were very outdated and involved multiple APIs. ----- ### "Promises vs reality" — 1.0/5 > **Jeremy** | *April 16, 2021* | Financial Services Software | Recommendation rating: 0.0/10 > > **Pros**: Basic agent to customer chat originally worked fine. > > **Cons**: The fact that core things didn't work. It was always a struggle. > > The core functionality doesn't work despite all their promises. My experience with Applozic / Kommunicate started well and then I was progressively more and more disappointed. Simply put - the software doesn't do what it says it will do. We had issues with the web dashboard not showing the same conversations as the mobile app version. With chat histories not showing. With assigned chats not appearing in the assigned conversations tab. With documentation not being up to date for integrations. We started on the free and were about to progress up to paid plans, but if the core functionality doesn't work then why would we? The whole experience is disappointing, especially after we spent a lot of development time on our side getting things right. It was then further soured with the attitude of the \[SENSITIVE CONTENT HIDDEN\]. Very curt and non customer friendly, despite being the opposite at the start in his early days. And then his staff's willingness to help and customer support were very poor to match. I wished things would have worked out, but this is not a company I would recommend. ----- ### "Impact for our first project using Kommunicate" — 4.0/5 > **Sergey** | *January 2, 2020* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: the possibility to connect our Chatbots made in DialogFlow in a very fast and simple way. > > **Cons**: It's a pretty new platform in my opinion and we need to polish some aspects, but that if, any doubts or queries you have about the platform (or something you don't find on it and you need to implement it) are answering very quickly by email ... > > The whole company is satisfied with the product, as it has increased by 800% the flow of conversations that were maintained on our site, compared to the tool that was used before. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/172677/kommunicate?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/172677/kommunicate) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data