---
description: Learn more about Mezmo pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Mezmo Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [Log Management Software](/directory/30856/log-management/software) > [Mezmo](/software/172632/logdna)

# Mezmo

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> Mezmo, formerly LogDNA, is an observability platform to manage and take action on your data. It ingests, processes, and routes log data
> 
> Verdict: Rated **4.7/5** by 42 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Mezmo?

Mezmo helps SRE, DevOps, ITOps and DevSecOps build enterprise-level applications, and resolve security, and compliance use cases, where using log data in real time is mission critical.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 42 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mezmo
- **Location**: Mountain View, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: 14-day free trial available on all new accounts, then:&#10;&#10;COMMUNITY (Single user) = Free with no retention&#10;&#10;PROFESSIONAL (Up to 25 users) = Plans with 3, 7, 14, or 30 day of retention. Prices are $0.80/gb (3-day), $1.05/gb (7-day), $1.30/gb (14-day), and $1.80/gb (30-day). Minimum fee of $10 for 3, 7, and 14 day plans and $50 for 30 day plan.&#10;&#10;ENTERPRISE (Unlimited users) = Contact Sales for custom plans for multiple organizations, Variable Retention, Kubernetes Enrichment, SSO \&amp; SAML, and HIPAA Compliance.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Archiving & Retention
- Audit Trail
- Data Analysis Tools
- Data Visualization Software
- Event Logs
- Log Collection
- Reporting/Analytics
- Search/Filter
- Server Logs
- Threshold Alerts

## Integrations (10 total)

- Amazon EC2
- Chef Enterprise Automation Stack
- CircleCI
- Docker
- GitHub
- Heroku
- OpsGenie
- PagerDuty
- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Log Management Software](https://www.capterra.ca/directory/30856/log-management/software)

## Related Categories

- [Log Management Software](https://www.capterra.ca/directory/30856/log-management/software)
- [Log Analysis Solutions](https://www.capterra.ca/directory/32917/log-analysis/software)

## Alternatives

1. [ManageEngine Firewall Analyzer](https://www.capterra.ca/software/172277/manageengine-firewall-analyzer) — 4.5/5 (241 reviews)
2. [Logmanager](https://www.capterra.ca/software/1068855/Logmanager) — 5.0/5 (16 reviews)
3. [Datadog](https://www.capterra.ca/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews)
4. [Splunk Enterprise](https://www.capterra.ca/software/94317/splunk) — 4.6/5 (259 reviews)
5. [Bindplane](https://www.capterra.ca/software/1011708/bindplane) — 4.4/5 (18 reviews)

## Reviews

### "Best product for logging in market" — 5.0/5

> **Shubham** | *December 7, 2018* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: We have tried many logging solutions out there in the market, but logdna was the cheapest, simple and best solution out there for logging.  It has good support for different platforms like cloud, kubernetes and hosted machines. The setup is very simple for even a beginner and UI is very intuitive. It has all the required features for logging. The search and tags functionality has reduced a lot of pain of debugging.&#10;&#10;The support channel is very active. I have got the solution to all my problems quickly.&#10;&#10;The alerting feature is very useful in case our service goes down or misbehaves. It supports mails, slack and webhook which we use to automatically restart our server.
> 
> **Cons**: We can't set per service based logging limit. There are not many colour options for different logs.
> 
> I would recommend logdna to everyone. It's pricing, feature parity and support are best.

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### "LogDNA" — 5.0/5

> **Verified Reviewer** | *December 7, 2021* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: The ease of use at being able to direct logs from servers in 3 different locations, plus logs from various AWS servers, being able to view more than one of these logs at once, in time order and start from a specific time has made debugging much easier than the past, and then being able to be notified about specific errors as quickly as we think is right. We are now, more often than previously, able to follow the paper trail to see how a certain bug arose without needing to contact the end customer
> 
> **Cons**: Sometimes the search/filter bar can be quite cumbersome to use, with certain string matches working, even though LogDNA says it shouldn't, and then other string matches, that should work as expected not to work without notice. You can often get these to work after a bit of tweaking and regex work, but it can take some effort at times
> 
> Our overall experience with LogDNA has been brilliant. While we've looked at other solutions since using LogDNA, we've never really had any desire to leave. LogDNA does everything we need it to do and will continue to serve us well into the future.

-----

### "We loved how easy it was to get started, but we hit some pain points as we used it more heavily." — 3.0/5

> **Gordon** | *March 22, 2018* | Recommendation rating: 5.0/10
> 
> **Pros**: - The Kubernetes integration was fantastic, it was easy to get set up&#13;&#10;- The pricing was very reasonable
> 
> **Cons**: - We wanted a single account for our team to make billing easier, but we had no way to segregate "Views" on the left sidebar. We needed some way to have per-cluster views/searches, otherwise it would be very difficult to navigate.&#13;&#10;- We found we could not trust the "Live" view after clicking around in the UI for a little bit, or leaving it running for a while. We couldn't pinpoint what made it stop updating correctly, but we often had to do a full refresh of the page to see the latest logs, after which we would be inundated with logs that we had missed and it was hard to find our place again.
> 
> We were able to get up and running logging centrally from Kubernetes, and it got us through at least one software MVP.&#13;&#10;&#13;&#10;Kudos to the team, there just were too many rough spots to move our entire logging infrastructure over to LogDNA.

-----

### "LogDNA is the perfect tool for someone who just needs to aggregate all of their logs into one place" — 5.0/5

> **Eli** | *February 23, 2018* | Computer Software
> 
> **Pros**: Not only is LogDNA incredibly simple to setup and use, but it doesn't overwhelm you with features. It does one thing really well: logging. Also, LogDNA is very affordable compared to the alternatives (most of which have lots of features I don't want). LogDNA is a simple product, but it fills a niche that no one else does as simply or elegantly.
> 
> **Cons**: Nothing\! LogDNA is exactly what I want it to be. The only thing that's slightly annoying is that their search doesn't do partial string matching very well, but it's really not that hard to type out the whole search string :)

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### "Customer support was very fast and accurate for what was requested." — 4.0/5

> **Tai Y** | *March 23, 2018* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: I like that you can filter quickly and get to the specific pod, time, filter, app. I also like the statistics and is integrated well w/ python logger library w/ the filters. I like that I can access the logs from anywhere.
> 
> **Cons**: Limit of 30days history for our account. Timestamps need to be converted and not as user friendly. I would like to more visibility on all it's capabilities like ContextFilter was interesting and discovered recently.
> 
> Detailed insight to specific log items.

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