---
description: Learn more about ManageEngine ADSelfService Plus pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: ManageEngine ADSelfService Plus Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Password Management Software](/directory/30923/password-management/software) > [ManageEngine ADSelfService Plus](/software/172556/adselfservice-plus)

# ManageEngine ADSelfService Plus

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> ADSelfService Plus is an identity security solution that provides adaptive MFA, one-click SSO, and password self-service capabilities.
> 
> Verdict: Rated **4.6/5** by 58 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ManageEngine ADSelfService Plus?

Organizations from any industry (government, healthcare, education, banking, IT, etc.) looking to implement MFA, SSO, or SSPR services in an AD-based IT environment.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 58 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ManageEngine
- **Location**: The Octagon, US
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$595.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: ADSelfService Plus is licensed based on the number of domain users.&#10;&#10; Our product is completely free for 50 domain users.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands and 125 more

## Features

- Access Control
- Access Controls/Permissions
- Access Management
- Alerts/Notifications
- Application Security
- Audit Trail
- Compliance Management
- Credential Management
- Mobile Access
- Mobile Authentication
- Multi-Factor Authentication
- Password Database
- Password Generator
- Password Manager Software
- Password Synchronization
- Policy Management Software
- Reporting/Analytics
- Self Service Portal
- Single Sign On Software
- Two-Factor Authentication
- User Management

## Integrations (40 total)

- 15Five
- ADP Workforce Now
- Aha\!
- AppDynamics
- ArcGIS
- Assembla
- AssetSonar
- Bamboo
- BambooHR
- BigPanda
- Blackboard
- Dynamics 365
- Feedly
- Formstack Forms
- Freshdesk

... and 25 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Password Management Software](https://www.capterra.ca/directory/30923/password-management/software)

## Related Categories

- [Remote Work Software](https://www.capterra.ca/directory/31855/remote-work/software)
- [Password Management Software](https://www.capterra.ca/directory/30923/password-management/software)
- [Authentication Software](https://www.capterra.ca/directory/31218/authentication/software)
- [Single Sign On Software](https://www.capterra.ca/directory/31331/single-sign-on/software)
- [Self-Service Password Reset (SSPR) Tools](https://www.capterra.ca/directory/32936/self-service-password-reset-%28sspr%29/software)

## Alternatives

1. [ManageEngine AD360](https://www.capterra.ca/software/1036382/manageengine-ad360) — 4.6/5 (35 reviews)
2. [FastPass SSPR](https://www.capterra.ca/software/1027472/fastpass) — 4.8/5 (13 reviews)
3. [Specops uReset](https://www.capterra.ca/software/1008625/specops-ureset) — 4.6/5 (12 reviews)
4. [Imprivata OneSign](https://www.capterra.ca/software/131085/onesign-fastpass) — 4.8/5 (20 reviews)
5. [Rippling](https://www.capterra.ca/software/172127/rippling) — 4.9/5 (4860 reviews)

## Reviews

### "Easy to deploy and manage software" — 4.0/5

> **Dipesh** | *June 22, 2026* | Glass, Ceramics & Concrete | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to deploy and manage. Providing easy access across the network. It helps to enforce password complexity to all our AD users with single click.
> 
> **Cons**: nothing major but one thing i would like them to improve is the process of applying patches(updates). It is bit tedious work.
> 
> Over all it is a good experience with ManageEngine. Their support staff is very helpful and co-operative.

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### "Manage Engine ADSelf Service Review" — 4.0/5

> **Landon** | *June 23, 2026* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: It was very budget friendly compared to other products.  It allows for a lot of customization which is nice.
> 
> **Cons**: With a lot of customization, it can sometimes be buggy and hard to find what you are looking for at times.
> 
> I think it's been a positive experience and we have been using it for desktop logins for a couple of years now.

-----

### "A Reliable Password Self-Service Solution" — 5.0/5

> **Jasim** | *June 24, 2026* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about AD Self-Service Plus is its ability to let users securely reset passwords and unlock accounts without contacting the IT helpdesk, which significantly reduces the support team's workload. It also helps to enforce strong password policies while the user resets their password and sends the expiry notification to the users when their password is about to expire.
> 
> **Cons**: One limitation I noticed is that when adding a domain, AD Self-Service Plus requires the domain controller hostname rather than allowing the use of a domain controller IP address. This can cause configuration issues in environments where DNS is misconfigured, or hostname resolution from the AD Self-Service Plus server is not working correctly.
> 
> My experience with AD Self-Service Plus is positive. The product is easy to deploy, offers effective self-service password reset, MFA, and account unlock features, and helps to reduce the IT helpdesk team's workload significantly, which also improves user productivity.

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### "Efficient Self-Service Password Management with Strong Security Controls" — 5.0/5

> **Shyam** | *June 24, 2026* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most is its ease of use combined with strong security features. The self-service password reset and account unlock capabilities significantly reduce helpdesk dependency while maintaining a smooth user experience.&#10;Particularly beneficial features include:&#10;&#10;Multi-Factor Authentication (MFA): Flexible options like OTP, push notifications, and biometrics enhance security across endpoints and remote access.&#10;User-friendly self-service portal: Simple interface ensures quick adoption across users without training overhead.&#10;Password policy enforcement: Seamless integration with AD ensures users follow compliance requirements.&#10;SSO integration: Provides a consistent authentication experience across multiple enterprise applications.&#10;Audit and reporting: Detailed logs help meet audit and regulatory requirements.
> 
> **Cons**: At times, the initial setup and configuration can be complex, especially when integrating MFA, SSO, and multiple applications.&#10;Also, UI customisation and advanced reporting flexibility could be improved to better align with enterprise-specific requirements.
> 
> Overall, our experience with ManageEngine ADSelfService Plus has been very positive. It has significantly improved operational efficiency by reducing password-related tickets and empowering users with self-service capabilities, leading to faster issue resolution and better productivity.&#10;The solution provides a strong balance between security and user experience, with features like MFA, SSO, and audit reporting helping us meet compliance requirements while maintaining ease of use. Despite some minor challenges in initial setup and customisation, it has proven to be a reliable and valuable tool for identity and access management in an enterprise environment.

-----

### "AD SelfServicePlus Simple and Efficient" — 4.0/5

> **Don** | *June 25, 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: The product was simple to setup, integrated easily with our user directory and handles user notifications when it’s time to reset passwords.
> 
> **Cons**: There are users who struggle with resetting passwords, not necessarily due to ManageEngine SelfServicePlus, but due to their inability to be able to manage our password complexity rules.
> 
> Overall we’ve been very satisfied with AD SelfServicePlus. It just works and requires little maintenance besides updates and cleaning up unneeded users. On the odd occasion that I’ve needed support they have been efficient and have always been able to resolve my issues.

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