--- description: Learn more about Health Cloud pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Clinical Trial Management Software](/directory/10035/clinical-trial-management/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.ca/software/172299/health-cloud Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/172299/health-cloud?page=2) > Health Cloud is a HIPAA-compliant tool that helps healthcare providers \& payers streamline relationships and personalize patient care. > > Verdict: Rated **4.4/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Health Cloud? It is designed for healthcare providers, payers, public health agencies, and life sciences organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 47 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 21 CFR Part 11 Compliance - Activity Dashboard - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Campaign Management Software - Care Plan Management - Case Management Software - Claims Management Software - Client Portal - Commission Management - Compliance Tracking - Confirmations/Reminders - Contact Management Software - Dashboard Software - Data Import/Export - Document Management Software - EMR/EHR - Electronic Data Capture Software - Electronic Payments - Electronic Signature - Email Management Software - Expiration Date Management - Financial Management Software - For Medical Purposes - Forms Management - Goal Setting/Tracking - In-Patient Management - Insurance Policy Management - Inventory Management Software - Inventory Optimization Software - Inventory Tracking - Invoice Management - Lead Management Software - Marketing Automation Software - Medical Billing Software - Medical History Records - Mobile Access - Multi-Location - Order Management Software - Out-Patient Management - Patient Communications - Patient Management Software - Patient Records Management - Physician Management - Product Identification - Purchasing & Receiving - Reporting/Analytics - Self Service Portal - Task Management Software ... and 28 more features ## Integrations (1 total) - Tableau ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Clinical Trial Management Software](https://www.capterra.ca/directory/10035/clinical-trial-management/software) ## Related Categories - [Healthcare CRM Software](https://www.capterra.ca/directory/30976/healthcare-crm/software) - [Patient Management Software](https://www.capterra.ca/directory/30780/patient-management/software) - [Patient Engagement Software](https://www.capterra.ca/directory/31085/patient-engagement/software) - [Patient Case Management Software](https://www.capterra.ca/directory/30590/patient-case-management/software) - [Clinical Trial Management Software](https://www.capterra.ca/directory/10035/clinical-trial-management/software) ## Alternatives 1. [Jane](https://www.capterra.ca/software/178984/jane-app) — 4.8/5 (527 reviews) 2. [Carepatron](https://www.capterra.ca/software/195467/care-patron) — 4.4/5 (858 reviews) 3. [BestoSys](https://www.capterra.ca/software/144398/bestosys) — 4.8/5 (293 reviews) 4. [Epic](https://www.capterra.ca/software/122278/epiccare-emr) — 4.4/5 (455 reviews) 5. [Pabau](https://www.capterra.ca/software/140062/pabau-crm) — 4.7/5 (643 reviews) ## Reviews ### "Reliable tool" — 5.0/5 > **Navpreet** | *May 15, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: It improves communication between healthcare teams and makes it easier to manage appointments, records, and follow-ups efficiently. The software is user-friendly and helps save time by reducing manual work and paperwork. > > **Cons**: One thing I least like about Health Cloud software is that it can sometimes feel complex for new users because of the large number of features and tools available. > > The reporting and tracking features are very useful for monitoring patient progress and improving overall productivity. Overall, Health Cloud software is a reliable and effective solution for healthcare management. ----- ### "Great service 👌" — 5.0/5 > **Samantha** | *April 12, 2026* | Accounting Software | Recommendation rating: 9.0/10 > > **Pros**: User-friendly interface, strong patient data tracking, seamless integration, and improves care coordination across teams using Salesforce Health Cloud > > **Cons**: Costly, complex setup, steep learning curve, customization can require significant time and expertise ----- ### "Decent product" — 5.0/5 > **Chelsea** | *April 23, 2026* | Automotive | Recommendation rating: 3.0/10 > > **Pros**: Centralizes patient data and improves workflow. Salesforce Health Cloud makes coordination and communication much easier. > > **Cons**: Can be slow and complex to navigate. Salesforce Health Cloud has a learning curve and setup can be time-consuming ----- ### "Reliable Health Cloud with Strong Features and Support, Minor Bugs and Setup Challenges" — 4.0/5 > **Nasrullah** | *May 3, 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Intuitive interface, strong scheduling, reliable reporting, good customer support, seamless data integration. > > **Cons**: While Health Cloud is generally reliable, occasional bugs and system slowdowns can disrupt workflow, especially during peak usage times. Some advanced customization options are limited, which may restrict flexibility for highly specialized healthcare practices. Additionally, the initial setup process can be complex and time-consuming without sufficient technical support. > > Overall, my experience with Health Cloud has been positive. The platform significantly improves the efficiency of healthcare management through its comprehensive features and ease of use. Despite minor issues with bugs and customization, the benefits outweigh the drawbacks. The value for money is reasonable given the extensive functionality provided. I would recommend Health Cloud to healthcare organizations looking for a scalable and integrated solution to enhance patient care and administrative tasks. ----- ### "SalesForce Health Cloud is the BEST\!" — 5.0/5 > **Melissa** | *June 2, 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: The ease of use. The compatibility the system has with other applications and the amount of functionality the system has. The ability to personalize the system to accommodate the needs of the user is wonderful. > > **Cons**: The IT support system. It seems as though they weren't familiar with the design of our specific data system platform and usage, therefore they were unable to assist with many issues that we were experiencing. > > Our company has enjoyed using Health Cloud. We have specific requirements that were needed for the data we are tracking, and Health Cloud was the perfect system for this. The platform was custom built to accommodate our needs. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/172299/health-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/172299/health-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data