--- description: Learn more about Health Cloud pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.ca/software/172299/health-cloud Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/172299/health-cloud?page=2) > Health Cloud is a HIPAA-compliant tool that helps healthcare providers \& payers streamline relationships and personalize patient care. > > Verdict: Rated **4.4/5** by 71 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Health Cloud? It is designed for healthcare providers, payers, public health agencies, and life sciences organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 71 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 21 CFR Part 11 Compliance - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Care Plan Management - Case Management Software - Claims Management Software - Commission Management - Confirmations/Reminders - Contact Management Software - Data Import/Export - Data Security - Document Management Software - EMR/EHR - Electronic Data Capture Software - Electronic Signature - Expiration Date Management - Financial Management Software - For Medical Purposes - Forms Management - Insurance Policy Management - Inventory Management Software - Inventory Tracking - Invoice Management - Lead Management Software - Medical Billing Software - Medical History Records - Mobile Access - Multi-Location - Order Management Software - Patient Communications - Patient Education - Patient Engagement Software - Patient Management Software - Patient Monitoring - Patient Portal Software - Patient Recruiting - Physician Management - Pipeline Management - Policy Management Software - Product Identification - Purchasing & Receiving - Reminders - SMS Messaging - Scheduling Software - Task Management Software - Treatment Planning - Workflow Management Software ... and 30 more features ## Integrations (1 total) - Tableau ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Healthcare CRM Software](https://www.capterra.ca/directory/30976/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.capterra.ca/directory/30976/healthcare-crm/software) - [Patient Management Software](https://www.capterra.ca/directory/30780/patient-management/software) - [Patient Engagement Software](https://www.capterra.ca/directory/31085/patient-engagement/software) - [AI Agents for Customer Support](https://www.capterra.ca/directory/34696/ai-agents-for-customer-support/software) - [Chatbot Software](https://www.capterra.ca/directory/32448/chatbot/software) ## Alternatives 1. [Jane](https://www.capterra.ca/software/178984/jane-app) — 4.8/5 (536 reviews) 2. [Carepatron](https://www.capterra.ca/software/195467/care-patron) — 4.4/5 (859 reviews) 3. [BestoSys](https://www.capterra.ca/software/144398/bestosys) — 4.8/5 (293 reviews) 4. [Epic](https://www.capterra.ca/software/122278/epiccare-emr) — 4.4/5 (456 reviews) 5. [Pabau](https://www.capterra.ca/software/140062/pabau-crm) — 4.7/5 (655 reviews) ## Reviews ### "Reliable Patient Management Tool" — 4.0/5 > **Verified Reviewer** | *July 28, 2026* | Consumer Goods | Recommendation rating: 7.0/10 > > **Pros**: Health Cloud is the best tool to handle patient records. It provides complete overview of patient's history, care routine, appointments or the suggestions and interactions made. The reporting tool of Health Cloud help tracking patient's recovery or condition. Also it provides strong data management features as it keeps data organized and available at one place which helps managing many patient information easily. > > **Cons**: The thing I like least about Health Cloud is the learning curve as Health Cloud is feature fed but they are bit difficult to understand how the tool works. Also the customer support is not great at assisting when needed. > > All in all my experience with Health Cloud has been positive though subscription is not worth the money and can be little expensive. Also the system building process is a bit confusing for a new user like me. ----- ### "heaalthcloudden" — 4.0/5 > **Denis** | *September 7, 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: personalized patient engagement to allow more time with patients, resulting in reduction of burnouts to overworked staff. > > **Cons**: longer than anticipated wit times when contacting technical support. once answered by technical support staff are very sufficient. > > Health Cloud has been a god send. from disease surveillance to appointment booking I would recommend to anyone in the health care profession. ----- ### "Useful app" — 4.0/5 > **Lexus** | *August 9, 2026* | Hospitality | Recommendation rating: 5.0/10 > > **Pros**: What I like about the HealthCloud app is that it keeps important health information organized in one place. It makes it easier to access patient details, manage tasks, and keep track of information without having to use several different systems. I also like that it can save time and make daily work more efficient once you become familiar with it. > > **Cons**: What I dislike about the HealthCloud app is that it can be confusing at first. There are many features, menus, and options, which can make it difficult to find what you need quickly. Some parts of the app could also be simpler and more user-friendly, especially for new users. ----- ### "Health Cloud - Simple and Convenient to Use" — 5.0/5 > **Aryan** | *October 1, 2026* | Construction | Recommendation rating: 7.0/10 > > **Pros**: I liked how easy it was to access and manage health information in one place. It felt simple and convenient to use. > > **Cons**: It could be a little easier to navigate, especially when looking for specific information, a few tweaks can help with this. > > Overall, it was a good and convenient experience. The platform was easy to use and made accessing information fairly straightforward. ----- ### "Great service 👌" — 5.0/5 > **Samantha** | *April 12, 2026* | Accounting Software | Recommendation rating: 9.0/10 > > **Pros**: User-friendly interface, strong patient data tracking, seamless integration, and improves care coordination across teams using Salesforce Health Cloud > > **Cons**: Costly, complex setup, steep learning curve, customization can require significant time and expertise ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/172299/health-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/172299/health-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data