What Is ETQ Reliance?

ETQ is the world’s most flexible, powerful & easy-to-use advanced QMS for quality-centric organizations in dozens of industries. Automate & standardize all aspects of quality, from doc control, training, CAPA, audits, supply chain & so much more. Use applications out-of-the-box or customize to meet your needs. Keep pace with regulations & increased consumer demands. Benefit from improved compliance, enhanced reputation, reduced costs, speed to market & visibility into your supply chain.

Who Uses ETQ Reliance?

For quality-centric organizations from mid-market to global enterprises in dozens of industries such as manufacturing, life sciences, food & bev, electronics, automotive, chemicals and consumer goods.

Where can ETQ Reliance be deployed?

Cloud-based
On-premise

About the vendor

  • ETQ
  • Located in Burlington, US
  • Founded in 1992

ETQ Reliance support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Austria, Belgium, Belize and 47 others

Languages

Chinese, English, French, Spanish

ETQ Reliance pricing

Starting Price:

Not provided by vendor
  • No free version

ETQ Reliance does not have a free version.

About the vendor

  • ETQ
  • Located in Burlington, US
  • Founded in 1992

ETQ Reliance support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Austria, Belgium, Belize and 47 others

Languages

Chinese, English, French, Spanish

ETQ Reliance videos and images

ETQ Reliance Software - Reliance Login
ETQ Reliance Software - Document Control
ETQ Reliance Software - Complaints Handling
ETQ Reliance Software - ETQ Insights, regulatory dashboard
ETQ Reliance Software - Supply Chain
View 6 more
ETQ Reliance video
ETQ Reliance Software - Reliance Login
ETQ Reliance Software - Document Control
ETQ Reliance Software - Complaints Handling
ETQ Reliance Software - ETQ Insights, regulatory dashboard
ETQ Reliance Software - Supply Chain

Features of ETQ Reliance

  • Activity Dashboard
  • Air Emissions Management
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Audit Planning
  • Bills of Material
  • Change Management Software
  • Communications Management
  • Complaint Management Software
  • Compliance Management
  • Compliance Tracking
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Customizable Reports
  • Dashboard Software
  • Data Import/Export
  • Demand Forecasting
  • Document Coding & Control
  • Document Management Software
  • Environmental Compliance
  • Equipment Management
  • Exceptions Management
  • Forms Management
  • Hazardous Materials Management
  • Incident Management Software
  • Inspection Management
  • Inventory Management Software
  • Maintenance Management Software
  • Mobile Access
  • OSHA Recordkeeping
  • Occupational Health Management
  • Order Fulfillment Software
  • Order Management Software
  • Process/Workflow Automation
  • Procurement Management
  • Production Scheduling Software
  • Quality Management Software
  • Quotes/Estimates
  • Reporting/Analytics
  • Response Management
  • Risk Assessment
  • Risk Management Software
  • Risk Reporting
  • Risk Scoring
  • Sales & Operations Planning
  • Shipping Management
  • Supplier Management
  • Supplier Quality Control
  • Sustainability Management
  • Task Management Software
  • Training Management
  • Transportation Management Software
  • Version Control
  • Warehouse Management Software
  • Waste Management Software
  • Water Management

Alternatives to ETQ Reliance

Sponsored
Minimize risk, enhance safety programs, improve performance, and deliver on ESG commitments. with Benchmark's Risk+Compliance Software.
BPAQuality365 is a modern app for integrated quality to run in your Office 365 tenant, with Teams or SharePoint. Learn more about BPAQuality365
Quality management software for GMP regulated companies that streamlines, automates, and helps lower your total cost of quality.
Q-Pulse allows companies to map out a risk-based approach to quality management, helping organisations meet the major ISO standards.
Data analysis solution that helps businesses manage spreadsheets, create graphs/charts, perform calculations, share projects, and more.
The #1 QMS for Life Science. Trusted QMS for electronic document control, real-time collaboration, corrective action, audit, and more. Learn more about MasterControl Quality Excellence
Quality Management Software (QMS) for regulated industries. Streamline workflow, track & resolve issues in one robust platform.
The BlueCherry suite includes ERP, PLM, Omnichannel Planning, Warehouse Management, Shop Floor Control, B2B eCommerce, EDI, BI and more
Document software that enables users to generate and publish documents, collaborate with team members, and more.

Reviews of ETQ Reliance

Average score

Overall
4.7
Ease of Use
4.3
Customer Service
4.5
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
70%
4
30%
Mudssar
Mudssar
Asst. Manager Porecurement in Pakistan
Verified LinkedIn User
Consumer Electronics, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source

ETQ Perfect for Quality Improvement System

5.0 2 years ago

Comments: Overall wonderful experience with it, for compliance of QMS on large industry its a good option, further modification and customization can be done by changing QMS scenarios.
Analyze the opportunity of improvement with its cost is easier with this software.

Pros:

Best software to implement, control and monitoring of effective quality management system, The core of quality management system like Corrective, preventive action for continuously improvement are comprehensively covered, get reported and tracked for improvement. Lean methodologies to low down the re work cost, production burdens and loses is very good strategy which is too covered and act upon accordingly. Human resource development i.e their training, skills level record, needs are too covered which enables smooth, faultless production. Saas platform, remotely working is good thing to access it over multi locations. Integration with other tools, apis is versatile data reading, which record reading direct from tool. Quality improvement for from customer complaints is recorded in a effective way. KPIs based dashboard which effectively monitor ROIs aswell performance of QMS and employees.

Cons:

Visuals are not so interactive for large data, large data should be mandatory reading by visuals. The linkage or effects of cost of improvement on ROI can not be analyzed on it. BI and automation is not enough to drive QMS stratigically.

Joel
Staff Solutions Architect in US
Automotive, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

5 Star History, Uncertain Future

4.0 3 months ago

Pros:

Historically, VERY customer focused organization, however each subsequent time they are aquired, this "pro" seems to degrade significantly. In fairness, seems pretty standard to lose customer focus when smaller companies continually get aquired. Older versions very flexible and easy to configure. Very fast to deploy and at an amazing value compared to competitors. Newer versions less so compared to original. Still much easier to do oneself than their competitor platforms, keeping costs in check if you have an in-house resource. Marketing team is fantastic. Customer Support is generally pretty good. Level 1 support seems to suffer from turnover / lack of experience, but leadership and intention is top notch. Academy (online user training) and customer forums are GREAT.

Cons:

Currently going through what appears to be a philosophical pivot on their offering so the future roadmap is unclear to long time customers. Appears many new development choices are more focused on simplifying the product for the benefit of EtQ at expense of the customer and what they were originally sold. They appear to be pivoting away from flexibility as a core value by taking features away from customers. Older customers are not happy (bordering on angry), but newer customers will not know what they have lost and may be perfectly happy with the "new" value proposition.

Alternatives Considered: EHS Management Software, Benchmark Risk + Compliance, Enablon Risk Management and Enviance EHS

Reasons for Switching to ETQ Reliance: Flexibility to configure to our business needs. Platform allows us to design and deploy content MUCH faster and more efficiently than going through the traditional inhouse IT development process.

John
Quality/Compliance Manager in US
Electrical/Electronic Manufacturing, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful software, customization more difficult

5.0 3 months ago

Comments: ETQ Reliance had been set up and working, partially for several years, but when it was upgraded from 2019 to 2020, some of the forms no longer worked. Use of the software decreased as others found the software difficult to customize. Attempts to correct this with assistance from ETQ has failed so far. Management is souring on the use of this software due to a decrease in technical support.

Pros:

ETQ Reliance is focused on the requirements for pharmaceutical industry with FDA compliance, but can be customized for ISO 9001 compliance. There is an extensive library of training video for each of the modules, customization of layouts and forms, and for all administrative duties.

Cons:

If you are not familiar with programming software, such as Basic, customizing the program can be a challenge. Though the software comes with preset forms, if modifications are needed, the task can be daunting.

Alternatives Considered: Microsoft Word and Microsoft Excel

Reasons for Switching to ETQ Reliance: QMS in one package with forms to meet the requirements of ISO 9001. Needed help since I was a one man team. Data collected was searchable and reports could be customized. Was able to start using it immediately with the premade forms.

Jason
QMS Administrator in US
Hospital & Health Care, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Quality Driven System for Multi-Faceted Healthcare company

5.0 3 months ago

Comments: We have been able to solve the our issues with document control and managing complaints and CAPAs using ETQ.

Pros:

The ability to connect records throughout the many modules allows for seamless availability of data during investigations and audits.

Cons:

The use of the ETQ Academy to teach users is still limited but is always improving and providing new courses for users. The ETQ Community provides even the most basic users the full knowledge of all the ETQ user world which can help with the short comings in ETQ Academy.

Alternatives Considered: BPAQuality365, AssurX and MasterControl Quality Excellence

Reasons for Choosing ETQ Reliance: Lack of Customization and price

Switched From: Q-Pulse

Reasons for Switching to ETQ Reliance: The functions within ETQ best fit our needs and the ability to custom the system ourselves.

John
Director Quality Assurance in US
Electrical/Electronic Manufacturing, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

ETQ Reliance

4.0 2 years ago

Comments: I have reviewed and used many QMS software programs and ETQ reliance is very flexible easy to customize.
ETQ tech support and customer service is awesome.

Pros:

Cloud function and storage is great. Flexible design capability and changes to processes/workflow.

Cons:

Limited print capabilities such as font and size capability.

Alternatives Considered: TrackWise and MasterControl Quality Excellence

Reasons for Switching to ETQ Reliance: This was a transfer from VERSE QMS systems and the features improvements at the price point made the choice a no-brainer.