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What Is Mural?

Give your team the chance to make exceptional work with Mural, the only intuitive digital whiteboard solution that facilitates the most collaborative and innovative hybrid and remote teamwork.

Mural provides a platform for product strategy and planning, the facilitation of immersive workshops using agile and design thinking methodologies, sales and consulting engagements, and research and design.

Who Uses Mural?

Mural is enterprise-first, built for the strictest security standards and regulations. That's why 95% of the Fortune 100 consider Mural an essential part of their workflow.

Mural Software - Come up with ideas
Mural Software - Connect as a team
Mural Software - Make a plan
Mural Software - Coordinate and align

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Reviews of Mural

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.5
Features
4.4
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Daniel
Daniel
Lullaby in US
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

No other Product Even Comes Close

5.0 6 years ago

Comments: This tool achieves many problems and is suitable for everyday use, personal use, small groups, and large working groups. Personal Use: visual organization and planning Small Groups: can quickly move ideas into visual representations that make it very easy to share with other people. MURAL's often become the foundation for projects which people come back to time and time again. It is very satisfying to collaborate with colleagues in this way as much of the applications we use day to day are only design for single users. Workshops: MURAL is powerful when put in the hands of a facillitator who can then guide a group of people through experiential learning and discussions which lead to emergent thinking and non-intuitive insights. Visual Documentation: Over the years I have become very proficient as a visual note taker in mural and can listen to speaker or meeting proceed and capture the meeting in a visually engaging way.

Pros:

Mural is hands down the most versatile visual communication tool available today. What I love the most is that I can use the tool every day and that its easy enough for most people to get the hang of within a few minutes, allowing anyone to interact in high fidelity.

Cons:

The one thing I don't like about Mural is that some people aren't pro users—I wish everyone were =) Also wish that MURALs could be a first class object in GSuite's Drive =)

Grace
Grace
Project Manager in US
Verified LinkedIn User
Retail, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Mural is very helpful in collaborative projects

4.0 last year

Comments: Is what I use to examine information. It will help me develop affinity maps, user profiles, and user flows. I find this to be an excellent resource. To do my job, this is crucial. And I am able to work well with others.

Pros:

My favorite feature of Mural is that it enables for the steady and continuous growth of an idea or concept over time, with contributions made offline and maintained through subsequent ruture review sessions.

Cons:

On sometimes, I had to refresh the website because an issue has occurred while I was dragging the post it or items around with the mouse. When I spend too much time there, this happens to me.

Jennifer
Design Director in US
Design, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Perfect platform for design work sessions!

3.0 3 years ago

Comments: Solving design work sessions and visually organizing projects.

Pros:

I'm a designer and given our agency is now WFH, we are all really missing our work sessions, locked in a room looking at a whiteboard, sketching, taping, etc. Mural has let us do that now digitally! Thank goodness! When one of my designers need me to review something, we set up a mural and I can sketch over their designs or leave post-it notes, plug in images for inspiration, anything. It's been such a game changer for agencies and designers.

Cons:

I wish you could expand the artboards more or even have the option to do multiple artboards! There are times when we have huge projects that go on for months and we run out of room. Would love to have that be more flexible!

Nick
Service Designer in Netherlands
Market Research Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Mural is the corporate version of Miro, it feels sluggish and uninspiring

4.0 3 years ago

Comments: It's for online collaboration mostly.

Pros:

It does what it says on the tin. You can still manage your way around in the app, it's just that it doesn't inspire much in the way Miro does. Templates are unappealing, fonts are unappealing and it takes effort to adjust everything to your own liking, more than it should.

Cons:

I just really miss using Miro to be honest. Mural has everything Miro has, but in a lesser form. It's like Powerpoint vs Keynote. Powerpoint definitely will get the job done but if you want to have more control or use advanced features you will want to use Keynote. As a designer I miss that in Mural. In that same fashion, Mural also allows you to have more administrative rights over others, just like Powerpoint can force you to use company templates in limited ways.

Verified Reviewer
Verified LinkedIn User
Mining & Metals, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Excellent planning tool - a bit challenging online collaboration

4.0 3 years ago

Comments: Overall, the sessions we have used Mural were very productive and in some cases we were provided with insight (from the guides) that would not be part of our original options. This is an excellent feature that elevates our performance.

Pros:

1. Many templates and guides to use out of the box - excellent! 2. A team can be introduced / onboarded easily, especially with the self-explanatory guides

Cons:

1. The app is heavy for online collaboration when there is an issue with limited bandwidth for example