CodeTwo Email Signatures 365

CodeTwo Email Signatures for Office 365

Comments: Our customers have always required a seamsless solution for M365 signatures and this has proven to be the best solution which integrates very well. We enjoy vast discounts as a partner.

Pros:

CodeTwo Email Signatures for Office 365 is very easy to implement and the setup to integrate with M365 is so easy. As an MSP we find it very useful for our customers to get setup and running a professional email signature solution.

Cons:

No issues have been encountered thus far.

Alternatives Considered: Exclaimer

Reasons for Switching to CodeTwo Email Signatures 365: Easy integration and natively developed for M365. Good partnership model. Above all excellent support and trials are available.

CodeTwo: helping us brand consistently

Comments: I've used CodeTwo as an on-premise product at a previous job, so when IT was asked about centralized signature management, CodeTwo was at the top of our shortlist. Just as I remember, setup was easy, implementation was a breeze, and (most of) our users love it.

Pros:

CodeTwo's tight integration with Office 365 Exchange, it's conditional formatting and conditional signature support, and it's ease of administration made it an easy sell for us. We love the ability to use Exchange custom attributes with our signatures--very useful for folks on our teams with state-specific licensure, postnominal letters, and contract-specific titles. The new web designer is quite good, though I still used the application, mostly out of familiarity.

Cons:

I would love to have a conditional that fired on the presence of a custom attribute, but this is a small thing. I would very much like to see a better HTML editor and component support--this makes it difficult to change marketing messages because I have to do it for each signature variant. Having a method to edit a component once and re-use that component in multiple signatures would be a boon to productivity for my team.

Alternatives Considered: Letsignit and Exclaimer

Reasons for Choosing CodeTwo Email Signatures 365: We used Letsignit (LSI) for 3 years before I came onboard. The rollout was limited and never expanded due to a clunky UI (both end-user and administrator) and failures when emails were processed through LSI's servers. We wanted a product where our teams wouldn't need server-side signatures (to avoid these issues), but to still have it as an option for those sending from mobile devices or non-company computers. CodeTwo ticked those two wishes off our list easily.

Switched From: Letsignit

CodeTwo Review

Pros:

Features and Support Quality, feature requests were fulfilled

Cons:

Sometimes the Outlook Plugin isn't working

Alternatives Considered: Exclaimer

Reasons for Switching to CodeTwo Email Signatures 365: The pricing was the most important factor. On the second place came the features

Aggressive Support Teams

Comments: I don't like the set up of the software and the fact that you need to have an install of the software to design the signatures. This often doesn't work properly. The signatures often go down and you have open the software and reconnect to allow it to work again. This means you either have to remote into the machine that the software is loaded on or drive to the work. I have also found that the delivery of the mails is often very slow through their servers and can sometimes have to wait for 15 to 30 mins for the mails to go through. Their support says that this is impossible.

Pros:

Has a couple of features that Exclaimer Cloud Signatures don't have.

Cons:

The support teams are aggressive and even though I have vast experience with Office 365 and Exchange, when asking for help, their support are not helpful and make it seem like it my fault rather than their fault. I have moved up the support levels and the experience did not improve. They also don't treat their resellers well.

Alternatives Considered: Exclaimer

Reasons for Switching to CodeTwo Email Signatures 365: Was looking at the number of people who wrote about CodeTwo online and realised that those people had a different experience to me.

CodeTwo has amazing support

Comments: Been using the software for over 7 years and nothing but a pleasure working with them.

Pros:

CodeTwo has incredible tech support. They are very knowledgeable and willing to go the extra mile.

Cons:

It would be nice if they paid me to use it but then I am sure their technical support would suffer so I will continue to pay them.