What Is Brokermint?

Is your back office moving at the speed of the market? Our residential real estate solution simplifies and streamlines transaction management with eSignature, commission calculations, accounting, agent management, brokerage reporting, and more. Take your operations on the go with our mobile app or cloud-based platform from any device — anywhere, anytime. See why Brokermint is trusted by thousands of brokerages nationwide.

Who Uses Brokermint?

Real estate brokers, real estate agencies and teams, real estate office managers and transaction coordinators

Brokermint video Brokermint Software - Brokermint Pipeline Brokermint Software - Transaction Checklists Brokermint Software - State and Local Forms Brokermint Software - eSignature Templates Brokermint Software - Commission Automation

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Reviews of Brokermint

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.5
Features
4.2
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Brian
Brian
Instructional Systems Designer in US
Verified LinkedIn User
Military, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to Use and keep files organized

5.0 4 years ago

Comments: Overall, I really like using Brokermint. The learning curve is not steep, and it's a great way to share and organize contract files.

Pros:

I've used Brokermint with two different companies now, and it is incredibly easy to use. I used to keep very detailed files on my hard drive, and backed up on an external drive. Brokermint helps me organize my files much easier with their checklists and backing them up on my hard drive after a transaction is finished is much easier than trying to keep up with multiple versions on my harddrive(s).

Cons:

There isn't much I don't like, but there are a few design features that took me a while to learn. For example, when you add a new task to a checklist - first time I did this, I needed to add a document, but forgot to check the box, then I didn't have permission to delete that task. Also, when you upload a document, it doesn't become visible until you also select "Submit". I learned this the hard way the first time, when my broker was looking for a document I uploaded, but never submitted.

Verified Reviewer
Controller in US
Verified LinkedIn User
Real Estate, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Best Features for the Price, Great Customer Service

4.0 3 years ago

Comments: To get a better product, you'd have to spend more money. We found workarounds for any issues we were having, and the cost savings is worth it for that. I think this product would work very well for a brokerage with fewer agents, but we had 100+, so the workarounds were a little time consuming. Overall, as an admin, I like it.

Pros:

Brokermint mostly works just how you'd expect, which makes it easy for agents to pick up and start using with little training. Customer service is top of the line. My chats were always answered within a couple minutes. Anything requiring a phone call was easily scheduled within a reasonable time. In an emergency, I could always get help right away. As an admin, I could add an accounting checklist to each transaction, separate from the agent checklist, and I'd use that to upload a copy of the escrow deposit, bank transfer of escrow to commission, and commission payments. The agent could see these and know when they were paid.

Cons:

It has a few quirks. One problem for agents is that you can't save a draft of an e-sign document, then come back and finish it later. It's all or nothing. The biggest for admin is that, if an agent has multiple active transactions and is going to cap mid-transaction on the next closing, commissions don't automatically update to reduce the company split on this closing, and they don't automatically zero the company split on the other active transactions. You have to re-apply the commission plan to them, which causes them to recalculate and recognize that the agent is capping.

Mahmoud
Expert-Comptable in Burkina Faso
Accounting Software, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Brokermint review

5.0 5 days ago New

Pros:

Software feature compble is very easy to use and much benefit to companies

Cons:

The problem is that the software can have features can be cumbersome and learning is steep

Scott
Director of Operations in US
Real Estate, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Large KW team user, not a brokerage

3.0 3 years ago

Comments: Brokermint has served our team well as we have adapted it to our needs but there is still room for improvement on the real estate team side in terms of features. It is very clear this tool is used for Brokerages but there is a large overlap of need between small brokerages and large teams. I think it would help if Brokermint could identify this and help support the needed features of a sales team.
Lastly, the Brokermint support team has been friendly and helpful but somewhat frustrating when most of the calls into them result in them telling us the feature we are asking about is not created or possible and we should simply request the development team to create it through their online community. We have done this and requests have gone unanswered or addressed for years.

Pros:

We really like the checklist feature and the ability to copy and modify them easily. The ability to see everyone's checklist task through the calendar tab is crucial and much appreciated.

Cons:

We dislike the ability to create different transaction types. Brokermint currently restricts use to only two, listing or pending. It would be incredibly helpful if we had a few more categories or the ability to create our own such as a "buyer" with no property address assigned. This would allow for checklists to be assigned to the contact and documents to be saved in the system. It would also allow for our sales funnel to show an accurate representation of our business rather just listings and pending buyer/listings. The second large item we would like to see changed is the integration with Boomtown. Currently, it is only a one-way data feed, a transaction is recorded in Boomtown and then sent to Brokermint. We currently don't use this because it is backward to our workflow. We instead utilize Brokermint for all of our transaction management and simply Boomtown to keep a record of our clients. The ideal data flow would be once a transaction is entered in BrokerMint and either a listing or pending transaction, Boomtown then records it on the client's page as well. Additionally, if we could pull contact information through Boomtown into Brokermint that would save quite a bit of time.

Brokermint Response

3 years ago

Hi Scott, Thanks for your feedback! Your Support rep has sent you a link for training options. Please book at your earliest convenience, or feel free to reach out to us at [email protected]

Kelly
Transaction Coordinator in US
Real Estate, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Streamlined our Transactions

4.0 2 weeks ago New

Pros:

I like that you can send documents for signature from the program and once it is all signed, it is automatically saved/uploaded in the system for easy organization.

Cons:

That there is no app! Sometimes on the go I need to look something up in the program and I can do it from Safari on my iPhone but an app would be great!