Wheelhouse

Great pricing service, if you set it correctly.

Comments: Perfect, keep up the good work!

Pros:

Robust features, great AI model and generally that my revenues are skyrocketing.

Cons:

Some functions that I would expect are missing, however in general a great product.

Automate pricing & increase your property rentals revenues by at least 20%

Comments: All in, it's a very good piece of big data software which will immediately translate into increased revenues & less hassle.
To me it's a must : when in the market for property management platforms, i would only look at those that would enable a connection with Wheelhouse

Pros:

The pricing algorithm does a great job and is very accurate: as an example, not only was it able to precisely forecast the peak in demand generated by Fashion Week in this particular street in Paris where my property is located, but also to calculate by how much i should increase nightly prices to make the most of it. I was really amazed... since that i have 100% trust in the pricing algorithm. It's also very good at getting a majority of bookings in advance at relatively high prices, but flexible enough to adjust for last minute single nights availability (unique feature vs. competition i believe).

Cons:

Recent improvements in the UI were welcome. Integrations with other platforms are growing. Next item to improve is to be more mobile-friendly (either thru a dedicated app, or an adaptative html design of the existing website)

Super product in combination with Otamiser Booster

Comments: Super good experience! I've had other RMS before, and wheelhouse is for me the best!

Pros:

I used it together with the Otamiser Booster, actually they selected this software for me to implement and I can only say it works really good in combination with the Otamiser Booster.

Cons:

Sometimes I don't really understand what they do.

Inaccurate Pricing cost me Thousands

Pros:

- Easy to use - Update prices in a click - Sync with Airbnb - web based - Friendly staff - Global company

Cons:

- Incorrect pricing on multiple dates e.g. christmas, easter etc - Customer support friendly, but completely unhelpful. Comparable to the friendly face at the coffee shop, nice but usually gets your order wrong. I have multiple properties for different clients in which I manage. I started on wheelhouse with 8 properties, to put my 'toe in the water'. I attempted to sync my account with wheelhouse. They had technical errors on their side. It was suggested to me in their words "just keep clicking sync until it works". This took around 5-6 hours of checking in and doing this over 2 days. So now I'm connected, I believe things were going quite well, pricing was updating etc. Fast forward 2 months later, I was getting a large number of bookings over christmas period and new year which seemed out of the ordinary. After researching other properties in the area and comparing to my own portfolio, I came to realise in some cases we were priced at 1/3 of the price of properties in the area which were of an inferior quality. I approached wheelhouse about this issue in which they were friendly but unhelpful. Politely informing me that it is a known issue and that if i would like to lodge a request for a feature to be added I'm welcome to follow the link. I was gobsmacked. Immediately I queried how to de-link my listings, I was provided a link on instructions to do so. I was not made aware that all the pricing would revert. I spent the next 2 hours repricing.

A must use tool in Vacation Rental Industry

Comments: It has been a game-changer, for me-

Pros:

The ability to change and adjust my prices according to the market.

Cons:

I believe the price is still too high when you have more than one listing.