---
description: Learn more about SmartDeploy pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: SmartDeploy Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [Disk Imaging Software](/directory/31105/disk-imaging/software) > [SmartDeploy](/software/171214/smartdeploy)

# SmartDeploy

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> SmartDeploy is a Windows imaging \&amp; OS deployment tool for IT teams managing 50–10K endpoints across remote, on-prem, or hybrid fleets.
> 
> Verdict: Rated **4.8/5** by 118 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SmartDeploy?

IT teams managing 50-10,000 Windows machines in on-prem, remote, or hybrid environments.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 118 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: PDQ
- **Location**: Salt Lake City, US

## Commercial Context

- **Starting Price**: US$1,100.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Pricing is per machine and tiered: the more you buy, the less you pay per machine. Free, fully-functioning trial available.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Asset Tracking Software
- Compliance Management
- Compliance Tracking
- Configuration Management
- Dashboard Software
- Disk Cloning
- IT Asset Tracking
- IT Reporting
- Inventory Management Software
- Maintenance Scheduling
- Patch Management Software
- Remote Access/Control
- Reporting/Analytics
- Task Management Software

## Integrations (4 total)

- Box
- Dropbox
- Google Drive
- OneDrive

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Disk Imaging Software](https://www.capterra.ca/directory/31105/disk-imaging/software)

## Related Categories

- [Disk Imaging Software](https://www.capterra.ca/directory/31105/disk-imaging/software)
- [IT Management Software](https://www.capterra.ca/directory/10001/it-management/software)
- [IT Service Software](https://www.capterra.ca/directory/30672/it-service/software)
- [IT Asset Management Software](https://www.capterra.ca/directory/30077/it-asset-management/software)

## Alternatives

1. [Freshservice](https://www.capterra.ca/software/132997/freshservice) — 4.6/5 (791 reviews)
2. [SysAid](https://www.capterra.ca/software/107225/sysaid) — 4.5/5 (522 reviews)
3. [Action1](https://www.capterra.ca/software/180609/action1-rmm) — 4.9/5 (238 reviews)
4. [Milvus](https://www.capterra.ca/software/202528/milvus) — 4.8/5 (298 reviews)
5. [Atera](https://www.capterra.ca/software/144309/atera) — 4.5/5 (454 reviews)

## Reviews

### "Get Smart, Get Right" — 5.0/5

> **Drew** | *July 30, 2026* | Import & Export | Recommendation rating: 7.0/10
> 
> **Pros**: SmartDeploy made image creation and deployment absurdly simple compared to traditional setups. The platform packs for drivers were a total game changer because we could maintain a single golden image and push it out to completely different computer models without driver conflicts. The initial setup was very straightforward, and having built in security controls gave us total confidence during mass rollouts across our local network. For our IT team back then, the sheer amount of provisioning time saved made the value for money incredible. There is a small learning curve.
> 
> **Cons**: There was still a slight learning curve when figuring out how to properly structure custom application layers alongside the main OS image. Downloading large driver packs could occasionally slow down deployment times if we were provisioning multiple machines simultaneously over limited bandwidth. Additionally, while it handles migration scenarios really well, its backup and restore capabilities felt more geared toward system redeployment rather than replacing our regular daily backup software.
> 
> We used SmartDeploy for several years across our IT department before our organization fully transitioned to cloud based endpoint management. During the time we relied on it, the software was a complete lifesaver for device rollouts and hardware refreshes. It took all the tedious work out of maintaining multiple desktop images and made deploying fresh operating systems fast and predictable. It was a reliable, well designed solution that served our team exceptionally well while we used it.

-----

### "SmartDeploy: Efficient but Setup-Heavy" — 5.0/5

> **Simon** | *October 2, 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I have used SmartDeploy to manage deployments across multiple machines, and it has been a game changer for our IT operations. It is incredibly user-friendly, with an intuitive interface that simplifies the process of creating and deploying images across various devices. It's hardware-independent imaging saves time by eliminating the need for multiple images for different configurations. The automatic driver management ensures the right drivers are installed seamlessly, reducing the chances of deployment issues.
> 
> **Cons**: While SmartDeploy offers many useful features, the initial setup can be time-consuming and may require a learning curve, especially when configuring deployment packages and capturing images. Additionally, the pricing can be a bit steep for smaller organizations, which might find it less cost-effective compared to simpler alternatives. Although it's great for Windows environments, its limited support for Linux and macOS can be a drawback for teams with more diverse operating systems.
> 
> SmartDeploy is an excellent solution for IT teams looking for a powerful, flexible, and efficient way to manage deployments. Its cloud integration, hardware independence, and driver management capabilities make it a standout choice. Despite the higher price point and setup effort, it significantly improves the efficiency of deployment processes, making it worth the investment for larger or growing teams.

-----

### "SmartDeploy is a smart decision for your imaging and driver update needs" — 5.0/5

> **Lou** | *January 29, 2019* | Libraries | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use of this software, along with the ability to perform cloud, network, or USB deployments are a plus.  We can also upgrade drivers only over the network. The SmartDeploy team saves us many hours of having to look up drivers and BIOS upgrades.  Now we can push them out remotely, trusting that the SmartDeploy server has us up to date.  One of the best I.T. decisions I have made.
> 
> **Cons**: I don't have any complaints at this point.
> 
> We have been using this software for about 4 years now.  We continue to be impressed with the I.T. teams response to feature requests.  They deliver on what they say they will. &#10;&#10;Use for imaging,  remote driver/Bios updates, and now remote software installations.  Top notch product.

-----

### "Constantly getting better\!" — 5.0/5

> **Samuel** | *January 29, 2019* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: SD is always improving on their product.  It's easy to use and the user interface is simple.   The time it takes to image a machine is minimal.   Even though we tell our users that it takes longer to image a machine - because then they'll just start getting demanding if it takes longer than 3 hours.
> 
> **Cons**: I don't utilize it to it's full potential.   That's more a con about me than the software.   It may do this now, but creating a golden image from a live machine would be awesome.   Or just being able to do an image of a live machine and then snaps.  So if something happened to that computer, I could just reimage it with that backup image/snaps.
> 
> Overall - Excellent.   Support has always been great and I'm very satisfied with the product.   Highly recommend\!

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### "Great imaging software, it will make you forget about all of the others\!" — 5.0/5

> **Derrick** | *January 23, 2019* | Semiconductors | Recommendation rating: 10.0/10
> 
> **Pros**: This software was very easy to use and learn. The software walks you through everything to setting up a reference virtual machine to capturing that reference machine. The support documentation is great and if needed, you can always reach out to their amazing support team.
> 
> **Cons**: No cons to add here, Smart Deploy continues to expand its capabilities and is always adding additional functionality. Most recently, cloud deployment options.
> 
> I've been using SmartDeploy a little over two years now and continue to be amazed at the new functionality that continues to be released on a regular basis. They took the amount of time it used to take to complete a build of a new computer down drastically and we quickly had an ROI.

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## Links

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