--- description: Learn more about Ripple pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ripple Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Clinical Trial Management Software](/directory/10035/clinical-trial-management/software) > [Ripple](/software/171183/ripple) # Ripple Canonical: https://www.capterra.ca/software/171183/ripple Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/171183/ripple?page=2) > Ripple facilitates the recruitment \& management of patients for clinical and translational studies from pre-enrollment to study end. > > Verdict: Rated **4.8/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Ripple? We serve clinical and translational research teams that track participants at Universities, AMCs, CROs, SMOs, IROs, small medical device companies, and companies doing usability testing research. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 32 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ripple Science - **Location**: Ann Arbor, US - **Founded**: 2016 ## Commercial Context - **Pricing Details**: Contact Ripple Science for information on pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, France, Germany, India, Mexico, Pakistan, Philippines, United Kingdom, United States ## Features - 21 CFR Part 11 Compliance - Activity Dashboard - Appointment Management - Campaign Management Software - Contact Management Software - Data Import/Export - Document Management Software - EMR/EHR - Electronic Data Capture Software - HIPAA Compliant - Lead Management Software - Marketing Automation Software - Mobile Access - Patient Communications - Patient Management Software - Patient Monitoring - Patient Recruiting - Reminders - Scheduling Software - Workflow Management Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Clinical Trial Management Software](https://www.capterra.ca/directory/10035/clinical-trial-management/software) ## Related Categories - [Clinical Trial Management Software](https://www.capterra.ca/directory/10035/clinical-trial-management/software) - [Healthcare CRM Software](https://www.capterra.ca/directory/30976/healthcare-crm/software) ## Alternatives 1. [Florence eBinders](https://www.capterra.ca/software/200364/florence-ebinders) — 4.5/5 (83 reviews) 2. [Castor EDC](https://www.capterra.ca/software/143532/castor-edc) — 4.7/5 (204 reviews) 3. [ShareCRF](https://www.capterra.ca/software/1031214/sharecrf) — 4.8/5 (44 reviews) 4. [Health Cloud](https://www.capterra.ca/software/172299/health-cloud) — 4.4/5 (23 reviews) 5. [Researchmanager – Clinical Research Suite](https://www.capterra.ca/software/192454/research-manager) — 4.2/5 (112 reviews) ## Reviews ### "This software has facilitates my ability to keep track of and schedule research participants." — 5.0/5 > **Suzy** | *June 22, 2018* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: It is HIPAA compliant, which makes it relatively easy to work with the IRB to get approval to use. It allows for lots of customization for your study design. It is easy to add and remove study team members with different levels of access. You can send reminders for members of the team to do different tasks associated with participants and study events. You can set up study events based on expected dates or that are triggered based on the completion of other study events. There is a registry (database) that houses all the subjects that you have entered. It is easy to query this database and select potential participants into specific studies. > > **Cons**: I would like to see an easier way to input large numbers of potential participants into the registry from a csv file. I would also like to see a more integrated calendar and scheduling system and emailing system. > > It has enhanced my lab productivity and enabled us to keep track of participant recruitment in a much more precise way. ----- ### "Remote Work Made Easy" — 5.0/5 > **Brianna** | *May 25, 2020* | Research | Recommendation rating: 10.0/10 > > **Pros**: Our team transitioned almost everything to Ripple, before the coronavirus began to affect our research protocols and data collection. Our familiarity with the product prepared us to transition to remote work very smoothly. We have greatly appreciated Ripple's customer support and desire to enhance the system's features. Some of our favorite features include the creation of tasks and the ability to track recruitment and retention strategies. Without Ripple, our administrative team would have a hard time communicating participant information in such detail. > > **Cons**: There is always room for improvement, but it is evident that the Ripple team values customer feedback and is working around the clock to provide as many relevant features as possible. I imagine it is difficult to field the amount of feedback that they receive, but their communication about their goals and progress is fantastic\! > > My team is able to track recruitment and retention, which is very helpful when deciding which community organizations we should put more energy and resources toward. We then thank our community partners for the referrals and strengthen our bond by referring our participants to them. This community networking has played a role in when and how we communicate with participants, another aspect that is well tracked in Ripple. We can also assign Ripple tasks to team members and associate them with specific participants, thus accounting for everyone on our team and in our program. ----- ### "Ripple for Small Studies" — 4.0/5 > **Summer** | *May 28, 2020* | Research | Recommendation rating: 7.0/10 > > **Pros**: I enjoy using Ripple for our academic research/psychology studies. I enjoy that everything saves automatically and it is generally pretty user friendly and easy to use/teach. > > **Cons**: I think that the searchability of the software could be improved. Sometimes you need to know exactly how to search for something in order for it to show up, even if you know it definitely exists within the database. > > Ripple helped us shift our research study folders from paper to electronic, which provided everyone with equal accessibility and better ease to change and input information as needed. It has helped our team become more organized and focused. ----- ### "Great Interface with Lots of Potential" — 5.0/5 > **Jacob** | *May 19, 2020* | Research | Recommendation rating: 9.0/10 > > **Pros**: It is really easy to use and is optimal for recruitment workflow as well as tracking participant status in a study. It's also great as a quick reference to look at participant contact info. > > **Cons**: The dates logic can be kind of wonky. For example, it normally prompts the next study visit some amount of days after the last visit. This is great, but some visits occur a set amount of time after the baseline, not the last visit, so this can make the set dates really off for some participants. The dashboard could also be more useful in regard to showing a richer database set, such as how many participants completed a study phase for example. ----- ### "As an early adopter of Ripple, I have seen many improvements in functionality and features." — 4.0/5 > **Rachel** | *June 26, 2018* > > **Pros**: My top three features are: 1. Participant database. We keep participant information (securely) and can use various parameters (e.g., age, gender) to determine if an individual is eligible for a study. We also can track our contact with potential participants, as well as which studies they've participated in (and use this as exclusionary/inclusionary criteria for future studies). 2. Study management. Although there is still room for improvement (see below), it is super helpful to be able to create groups (experimental conditions) and track participants within each group. We also use the task function as reminders and records of the specific tasks associated with each session (e.g., preparation, data entry, follow-up, etc.). 3. Recruitment sources and analysis. The recruitment source database is great for maintaining record of all recruitment sources, contact information, and a log of our contact with each source. It has also been useful to see which sources have yielded the best lines for recruitment, so we can put our limited recruitment resources to best use. > > **Cons**: There are a few features that I would really like to see: 1. Automated session confirmation and reminders. It would be really helpful if we could send scheduled participants a session confirmation (text or email) and then a reminder a day or two before a session. 2. Calendar function that allows us to automatically push de-identified session information (at the time of scheduling) to a cloud calendar so research assistants can see when they have a scheduled session. 3. Random assignment to study conditions. I would love to see a random assignment function to study conditions/groups. 4. More clarity on study set-up parameters (and how to use them to track number of participants by these parameters). There are loads of options for indicating various demographic parameters for a study. For example, indicating number of boy and girl for each age group. However, it isn't intuitive how these nested parameters are trackable within the study dashboard. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/171183/ripple?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/171183/ripple) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data