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What Is Systum?

Systum's cloud-based solution is designed to help wholesale distributors optimize operations, improve profitability and reduce costs through its integrated CRM and ERP. With tools like pipeline management and quoting and invoicing, distributors have the front and back-office analytics they need.

Who Uses Systum?

Systum is ideal for SMBs, distributors and eCommerce companies that seek to automate processes and use data to improve marketing ROI, operations and customer service through best-in-class technology.

Systum Software - CEO Dashboard
Systum Software - Inventory & Order Manager
Systum Software - Quoting & Billing
Systum Software - Customer Service & CRM
Systum Software - e-commerce

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Reviews of Systum

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.9
Features
4.6
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
80%
4
20%
Holly
Holly
Business Manager/Owner in US
Verified LinkedIn User
Consumer Goods, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Thank you!

5.0 6 years ago

Comments: Systum has been able to take our business off of just selling on Amazon. We can't wait to see what is ahead for us!

Pros:

The ability to still use our original website and make it possible to sell from it!

Cons:

Nothing yet! So far everything has gone well!

Clare
Managing Director in US
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Simple to set up, very helpful enablement team. Showed me how I can expand how and where I can sell

5.0 7 years ago

Comments: I can see everything about my customers, and really understand what products I have where. Hopefully as the information grows in the application, it will give me really good business intelligence to help me grow my business.

Pros:

Powerful software solution which lets me see what my customers are doing. It has made it really easy for me to understand what I have in stock and which of my customers are buying what. It has made it less daunting for me to look to sell on other channels and marketplaces, and hopefully I will be able to successfully market to them. The set up process was simple, with the consultants making improvements to my process and to my website which I hope will bring real benefit. The software is upgraded automatically, so I get access to new capabilities as soon as it is released. Overall I am really pleased I made the switch from having my information on my customers, marketing and sales in different places. I can see how I can now take my products out to new customers and hopefully get them to buy from me rather than anywhere else!

Cons:

I had to learn several new processes to really get the best from Systum. I was used to the way all my other apps worked, so I ahd to learn how best to do this in Systum. It didn't take long as the interface is simple, however the first time through each process was a little daunting.

Michael
President in US
Consumer Goods, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Systum Software

4.0 5 years ago

Pros:

Inventory management and sales integration

Cons:

It's still young. Marketing portion could be more robust like emails. Website design could be easier/more robust. Might be nice with integration like Divi Builder or something. There seems to be a lot of duplication with opportunities/Leads/tasks/activities.

Fabian
Fabian
IT Professional in US
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

Makes owning a business 10 time easier

4.0 6 years ago

Comments: Having everything in one place makes a huge difference! Before I was using 4 different software to track inventory, accounting, production, payment processing, it was all over the place, now, its all in one spot!

Pros:

Makes owning a business 10 time easier. I love the interface, practicality, ease, and how extensive the program is -they really did think of everything

Cons:

I am excited, and hopeful, that an app will be developed shortly. It would be easy to just push a button on my phone to publish material etc. Otherwise, smooth sailing thus far!

Matt
President in US
Used the Software for: 6-12 months
Reviewer Source

Great! The product's ease of use is its greatest asset.

5.0 7 years ago

Pros:

Ease of use and customer support. I'm not the most adept computer guy so this product makes it easy for the novice.