StockIQ

ERP Agnostic Tech with top-tier support

Comments: Extremely positive product experience. We consistently hit fill rate targets, and when we struggled StockIQ worked along with us to tweak our settings to get where we needed to be.

Pros:

We are on a custom ERP, so most out of the box solutions wouldn’t work. We also have a somewhat complicated ordering system with lots of specific parameters. StockIQ was able to handle all of our needs, even when a few required so slight tweaks. The implementation team was committed to our success and continued to help us optimize our settings, and regularly listens to feedback and adds functionality.

Cons:

Not much not to like. It’s leaps and bounds above our previous system. Any complaints I have are caused by our internal data structure and not StockIQ.

Alternatives Considered: Netstock

Reasons for Choosing StockIQ: Rockysoft wasn’t supporting us in the way we needed. They were removing features and were very hands-off.

Reasons for Switching to StockIQ: Better pricing, most involved support, complete feature set.

StockIQ for optimal inventory control and forecasting

Comments: SIQ has allowed us to classify our inventory of over 10 000 products effectively and we have saved so much time on planning purchase orders and promotions. 10 out of 10! The integration from our previous stock management system was world class.

Pros:

StockIQ's dynamic forecasting system and ability to plan promotions better has really been a huge win for us, coupled with their multi functional reporting, filtering and integration with our current ERP has made it a no brainer for us as a rapidly growing omni channel company.

Cons:

The only drawback that I can mention is the fact that we are in different time zones so the turn around on support required is not always immediate but as soon as they are up and running for the day their support and customer care has been phenomenal.

Supply Chain Management

Pros:

Forecast manager is a great tool to use when planning buys.

Cons:

the weekly independent forecast vs. real sales orders some times double dip. No days of supply for Proj actual available

Excellent System and Team!

Comments: This is the 2nd company where I've implemented SIQ. The customer support is truly exceptional.

Pros:

The Demand Planning and Replenishment/MRP planning are the tools most used by my team. Being able to run historical forecast accuracy reporting allows for a quick gathering of data to help inform future forecasting. Having MRP drive demand signals for finished goods and raw materials has greatly increased the ability to have appropriate material where and when we need it.

Cons:

SIQ does not allow a pull of future orders that match the layout of historical orders and forecast data. It would also be nice to create custom reporting that can be created/pulled on a set schedule and emailed...example would be every morning SIQ pulls all inventory and expiry dates and sends to me and my team. This would be a huge time saver and would free up my team to spend time in other areas.

A complete solution for demand management

Comments: Couldn't be happier. It has increased our inventory visibility and we have more levers that we know how to use to get our levels right.

Pros:

The onboarding process was focused on us. With other solutions we talked to, we were going to have to fit their mold. With StockIQ, [SENSITIVE CONTENT HIDDEN] and the team took time to understand our ERP (custom) and determine the best fit. It's always being updated and user feature requests are taken seriously. At least half a dozen new features were added because we requested them to make things easier.

Cons:

We as a company like to use a lot of "uploads" to adjust things. At launch, not a ton of those were supported but more and more have been added. I would also argue that we're a bit uncommon in that request.

Alternatives Considered: Netstock and Absolute Value

Reasons for Switching to StockIQ: At the end of the day, StockIQ had the most features for the best value. More importantly, we were absolutely convinced that their support team would be there for us every step of the way - and that's been been proven true and returned additional value in spades.