---
description: Learn more about uCare Help Desk pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: uCare Help Desk Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [uCare Help Desk](/software/170364/ucare-help-desk)

# uCare Help Desk

Canonical: https://www.capterra.ca/software/170364/ucare-help-desk

> Free and open source software that has a help desk for your business with agents, usergroups, search, filter, and assigned tickets.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses uCare Help Desk?

Small \& medium sized businesses

## About the vendor

- **Company**: uCare

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Italian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Automated Routing

## Integrations (1 total)

- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)

## Alternatives

1. [Freshdesk](https://www.capterra.ca/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Zendesk Suite](https://www.capterra.ca/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [Milvus](https://www.capterra.ca/software/202528/milvus) — 4.8/5 (298 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.ca/software/86962/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/170364/ucare-help-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/170364/uCare-Help-Desk/> |
| en-AE | <https://www.capterra.ae/software/170364/ucare-help-desk> |
| en-AU | <https://www.capterra.com.au/software/170364/ucare-help-desk> |
| en-CA | <https://www.capterra.ca/software/170364/ucare-help-desk> |
| en-GB | <https://www.capterra.co.uk/software/170364/ucare-help-desk> |
| en-IE | <https://www.capterra.ie/software/170364/ucare-help-desk> |
| en-IL | <https://www.capterra.co.il/software/170364/ucare-help-desk> |
| en-IN | <https://www.capterra.in/software/170364/ucare-help-desk> |
| en-NZ | <https://www.capterra.co.nz/software/170364/ucare-help-desk> |
| en-SG | <https://www.capterra.com.sg/software/170364/ucare-help-desk> |
| en-ZA | <https://www.capterra.co.za/software/170364/ucare-help-desk> |
| fr | <https://www.capterra.fr/software/170364/ucare-help-desk> |
| fr-BE | <https://fr.capterra.be/software/170364/ucare-help-desk> |
| fr-CA | <https://fr.capterra.ca/software/170364/ucare-help-desk> |
| fr-LU | <https://www.capterra.lu/software/170364/ucare-help-desk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"uCare Help Desk","description":"uCare is the ultimate WordPress plugin to create a fully-featured support ticket help desk system for your business. It is integrated with WooCommerce and Easy Digital Downloads.\nWith unique user roles for your support admins, agents and customers, you can provide your customers with a unique and impressive support experience\nwhich is aimed at increasing customser satisfaction. uCare allows you to work on customer support tickets directly from the backend or the frontend.","url":"https://www.capterra.ca/software/170364/ucare-help-desk","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/170364/ucare-help-desk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/170364/ucare-help-desk#faqs","mainEntity":[{"name":"What Is uCare Help Desk?","@type":"Question","acceptedAnswer":{"text":"uCare is the ultimate WordPress plugin to create a fully-featured support ticket help desk system for your business. It is integrated with WooCommerce and Easy Digital Downloads.With unique user roles for your support admins, agents and customers, you can provide your customers with a unique and impressive support experiencewhich is aimed at increasing customser satisfaction. uCare allows you to work on customer support tickets directly from the backend or the frontend.","@type":"Answer"}},{"name":"Who Uses uCare Help Desk?","@type":"Question","acceptedAnswer":{"text":"Small & medium sized businesses","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"uCare Help Desk","position":3,"item":"/software/170364/ucare-help-desk","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/170364/ucare-help-desk#breadcrumblist"}]}
</script>