Square Payments

The Perfect Payment Processing Option for Small Business

Comments: My overall experience is A++ since I am able to accept and process payment at a fraction of the cost and without costing me more time and effort.

Pros:

Using this software for a couple of years now I really like the ease of use and how it's transferable between all my devices. I am able to access reports, process payments, and more from the mobile dashboard or my PC. It doesn't require that I have or use any additional products or equipment for function. They have very friendly and knowledgable customer service and support. I love that you are able to integrate Square into other systems for a more robust system.

Cons:

I wasn't able to really pin point anything that I didn't like or enjoy regarding the software.

Alternatives Considered: PayPal and Paycom

Reasons for Choosing Square Payments: Paypal had so many restrictions and hold times.

Switched From: PayPal

Reasons for Switching to Square Payments: Because if checked off more of the boxes for what I was looking for and the cost was Amazing.

Square is Great Tool

Comments: Overall square has been great. I chose it for credit card processing and after the fact learned it has many other capabilities that make my job easier. Square offers an online checking account and savings accounts. This was huge as the online account enabled me to accept checks and have mobile check deposit within same app. Also square has a contract platform with e-signature which unused extensively for about a year. I moved away from the contract function when I upgraded my home inspection software to a package that included the contract agreement, but square saved me from using a 2nd platform in the beginning.Overall I’ve been very happy with square and would highly recommend them for a small business.

Pros:

The biggest seller for me choosing square was mobile payment processing and familiarity with the product as a consumer. Additionally I didn’t want a monthly payment as I don’t process a high number of payments monthly.

Cons:

Squares fees per payment are a bit higher than I would like, but I now pass those fees on through the platform so it’s not as much of a concern.

Alternatives Considered: Cash App, Venmo and PayPal Zettle

Reasons for Switching to Square Payments: Square has more features that I needed and a little cheaper entry point for the card swipe device.

Square: The Good and Bad

Comments: They were my first choice in the beginning, but after the 2 disputes and how bad they handled them, I went back to PayPal. I still keep them for some of my less conventional clients (the ones who don't want to/ or can't follow a link, but rather just give me their info over the phone).

Pros:

It's easy to use. Your favorite device becomes your POS which is convenient especially for those of us who do work on the road. You can get instant deposit with an extra fee which is nice.

Cons:

I don't like their customer service. You have to pay extra to be able to call their customer service number and even if you do (because I did the trial for premium service), they don't really resolve anything. I also don't like their dispute process. You get very limited time to submit your documentation proving the transaction was valid. Some paperwork takes a while to get from clients. AND...they allowed a couple of clients to dispute charges that were from the year past, which I still don't understand. The worst part of the dispute process is that they'll take the money from your account and then take forever to return it. In both my cases, I had to pay the premium service to be able to talk to customer service, which got me nowhere and then had to email the dispute team with additional information (which you're not supposed to do since they have a form you fill out through the portal). And then, if you have customer who makes purchases for the same amount...you can't do instant deposit because they'll hold the funds to make sure you're not ripping people off even though you've demonstrated to be a credible and reputable business.

Love my Swuate

Comments: My overall experience with Square payment has been wonderful. I can either do it on my phone or use the plug in Square which I’ve had since the beginning of me opening and starting Angelina’s arts and crafts.

Pros:

I can put a Square card into my Apple Pay wallet transfer money from Square to my checking account if need be or to one of my employees checking account to pay them p

Cons:

Call a square is I still have not received my equipment I ordered two months ago three maybe four months ago paid for it online with my PayPal card and I checked on it and they said it was sent out

Alternatives Considered: ApplicantStack

Reasons for Choosing Square Payments: I made the switch due to seeing see a register being used at a coffee shop and outdoor coffee shop which they pick up and go anywhere with the equipment they have from square

Switched From: PayPal

Reasons for Switching to Square Payments: I can keep my inventory updated and when I sell something from my inventory, it takes it subtract it from the inventory so it’s very neat

Perfect solution for small business

Comments: Overall Square payments are a helpful and easy to use option.

Pros:

Ease of use includes being able to send invoices through email and on mobility for on location.

Cons:

No debit feature and only available in Canada and Europe.

Alternatives Considered: PayPal

Reasons for Switching to Square Payments: Square integrates with Ecwid for an online store.