Square Appointments

Square Appointments

What Is Square Appointments?

Running a business is hard enough, especially if you're juggling multiple tools to do different things. Square Appointments is an integrated POS that comes with online scheduling and payment processing so that you can run your whole business from one place. It's a one-stop-shop solution that helps you save time and stay organized because it's customized for businesses who run on appointments. Square Appointments is now free for individuals, and really affordable for teams.

Who Uses Square Appointments?

Salons (beauty, hair, and nail), barber shops, spas (including med spas/estheticians), tattoo parlors, and other service professionals with POS, appointment booking, and staff management needs

Square Appointments Software - 1
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Square Appointments Software - 4
Square Appointments Software - 5

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Reviews of Square Appointments

Average score

Overall
4.4
Ease of Use
4.4
Customer Service
4.3
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
66%
4
18%
3
12%
1
4%
Thomas
Thomas
Owner in US
Verified LinkedIn User
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Best way to schedule and keep track of appointments

5.0 4 years ago

Pros:

I have been using Square appointments for awhile now with my photography company and love the way it works. It is easy for customers to make appointments and the software helps to make sure I have time everyday to get it done. It is easy to setup on your current website and start scheduling appointments.

Cons:

I currently like everything about this software.

Lorrie
Lorrie
Independent Consultant in US
Verified LinkedIn User
Professional Training & Coaching, Self Employed
Used the Software for: 1+ year
Reviewer Source

Square appointments allows seamless appointment setting.

4.0 2 years ago

Comments: Allowing clients to 0ay at appointment set up makes a smooth transition without multiple steps from other processors.

Pros:

Square appointments is easy to use and features everything that a small service oriented business needs. I love that clients can pay for the service from the appointment page.

Cons:

At first I was confused on how to make payment from appointment window optional. The steps could have been more clear.

Verified Reviewer
Verified LinkedIn User
Higher Education Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Using Square Appointments as a Client

5.0 last month New

Comments: Overall, I have had a positive experience using Square Appointments as a client. The platform is easy to use and navigate, providing a clear overview of available appointment times, services, and prices. The ability to book appointments online and receive reminders via email or text message is convenient, and the platform allows me to manage my appointments and view my appointment history in one place. Additionally, the secure payment processing system makes it easy to pay for services online, eliminating the need to carry cash or a credit card to the appointment. One potential downside is that not all businesses may be using the platform, which can lead to a less consistent booking experience. However, overall, Square Appointments provides a convenient and user-friendly way for clients to book and manage appointments with ease.

Pros:

As a client, I have had a positive experience using Square Appointments for booking appointments with various businesses. The platform is easy to navigate, providing a clear overview of available appointment times, services offered, and prices. I appreciate the ability to book appointments online and receive reminders via email or text message. The platform also allows me to manage my appointments and view my appointment history in one place, which is convenient. Additionally, the secure payment processing system makes it easy to pay for services online, eliminating the need to carry cash or a credit card to the appointment.

Cons:

One potential downside of using Square Appointments as a client is that not all businesses may be using it, which can lead to a less consistent booking experience. While Square Appointments is a popular platform, some businesses may still require clients to book appointments over the phone or in person, which can be less convenient for clients who are accustomed to booking online.

Heather
Barbershop owner in US
Consumer Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Square for barbershop

3.0 2 years ago

Comments: I’m currently searching for another appointment system that has some of the features square is lacking, there’s just many things Square should offer for the beauty industry that they don’t and for such a big company they would be such a small changes I don’t understand why they don’t initiate them.

Pros:

Square is one of the first POS systems that I used so I’m very familiar with it. It integrates easily with many different applications and has a fair amount of necessary features.

Cons:

I pay a lot of money to use square for appointments square for payroll square for POS square for marketing etc. etc. I hate that every part of Square has a different app I wish I could all just be in one and I hate how they charge for every little thing, boy they make a ton of money off me and their customer service is horrible

Allison
Aesthetician in Canada
Cosmetics, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Square appointments in salon setting

5.0 2 months ago

Comments: Very good experience and recommend to everyone in the same insaturé as me

Pros:

Easy to use and syncs with the square app for easy client payment.

Cons:

I don’t have anything that I don’t care for at this time