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What Is ManageEngine Endpoint Central?
Endpoint Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, & tablets from a central location. Using either an on-premise or a cloud-based UEM allows you to automate regular endpoint management routines like installing patches, deploying software, imaging & deploying OS, manage mobiles & BYOD devices, remote troubleshooting, modern management & much more! It also has a mobile app that allows you to manage endpoints anywhere, anytime!
Who Uses ManageEngine Endpoint Central?
All Enterprises
Where can ManageEngine Endpoint Central be deployed?
About the vendor
- ManageEngine
- Located in The Octagon, US
- Founded in 1996
ManageEngine Endpoint Central support
- Phone Support
- Chat
ManageEngine Endpoint Central pricing
Starting Price:
- Yes, has free trial
- Yes, has free version
ManageEngine Endpoint Central has a free version and offers a free trial. ManageEngine Endpoint Central paid version starts at US$795.00/year.
Pricing plans get a free trialAbout the vendor
- ManageEngine
- Located in The Octagon, US
- Founded in 1996
ManageEngine Endpoint Central support
- Phone Support
- Chat
ManageEngine Endpoint Central videos and images
Features of ManageEngine Endpoint Central
Alternatives to ManageEngine Endpoint Central
Reviews of ManageEngine Endpoint Central
It really makes our work easier.
Comments: We have been using Endpoint Central for 5 years. It made our daily routine operations easier. We will continue using it.
Pros:
It has an Admin friendly interface and easily customable for us. Works so stable and fast.
Cons:
After upgrading software, client agent upgrade operation must be faster than current.
Alternatives Considered: Bigfix
Reasons for Choosing ManageEngine Endpoint Central: It was so hard to understand, and reporting was so hard also.
Reasons for Switching to ManageEngine Endpoint Central: It was budget-friendly and more stable.
Endpoint Central for in house IT managment
Comments: It was a great experience. I love how they trust that their product and the support during the trial edition will sell it. They also engage regularly to make sure you are happy and if you have any questions.
Pros:
Easy of setup 30 Day Trial Overall cost All the features Quick access to support
Cons:
Its hard to fully understand the differences between the editions
Alternatives Considered: NinjaOne and Automate
Reasons for Choosing ManageEngine Endpoint Central: Leaving MSP that used this product. I did not like Automate as a product so we did not consider standing up our own instance.
Switched From: ConnectWise Automate
Reasons for Switching to ManageEngine Endpoint Central: Ease of use Cost Free trial Access to support during Trial Unrestricted Trial
Tries to do too many things
Comments: This product advertises a lot of features and functionalities that try to make the solution a one-stop shop for IT departments. Unfortunately none of the features work well or work at all. When compared with other patching solutions, software deployment solutions and help desk toolsets, it falls flat on its face and does not meet the demands of an enterprise sized organization. Support staff is foreign based and can be very difficult working against the language barriers or trying to explain the problem even though they appear to be trying to help.
Pros:
Useful dashboard for inventory of hardware and software.
Cons:
Patching is extremely complicated compared to competitors. Agents deployed to endpoints consume large amount of CPU and RAM. Customer support is a small team with most tickets taking 3 days minimum. Every case starts with uploading logs. Product patches are being released constantly to fix the large number of bugs in software. Bandwidth management for remote offices does not function well and will easily consume an entire circuit. If this happens it is difficult to stop the traffic until the action has completed. Small mistakes can have big consequences when configuring deployments.
ManageEngine Response
4 years ago
Hello, Greetings from ManageEngine! We're glad you like our intuitive dashboard for hardware and software inventory. We're sorry about your unpleasant experience with the product. Our patching today has transcended and become a lot more seamless with the introduction of automated patch deployment tasks, wherein every stage of the patch cycle is automated. We've grown as a team, and currently we have quite a lot of support technicians who can resolve your issues in a jiffy. Our product upgrades are no longer about issue fixes, rather we're releasing top-notch features - requested by our customers, and the ones that meet market standards. If you require further assistance with the product features, do write to us at [email protected]. Should you need any further information, please do not hesitate to write to us at [email protected].
Endpoint Central - All the Options
Comments: We've used this for years and it seems to get better and better every update. We've looked at other products every year or so but they tend to lack some functions.
Pros:
EC has patch management, Nessus integration with threats, OS deployment and remote control. The remote control works well for our helpdesk as well as the OS deployment from images. These are used daily.
Cons:
I'd like the ability to change some default options so I don't have to change them every time (remote control). I'd like more insight into failed patches without log diving.
Alternatives Considered: NinjaOne
Reasons for Choosing ManageEngine Endpoint Central: We wanted an all in one, easy to use software.
Switched From: LiteManager, Radmin and System Center
Reasons for Switching to ManageEngine Endpoint Central: A few more options were in EC that we wanted. OS deploy, firmware deploy.
ManageEngine make managing remote workforces easy
Pros:
Easy and reliable patch management for Windows, Mac and Linux, including 3rd party support for applications and browsers.
Cons:
Asset management only works for devices it manages, sadly no option to include other equipment like monitors, etc.
Alternatives Considered: ConnectWise ScreenConnect
Reasons for Choosing ManageEngine Endpoint Central: WSUS didn't integrate well with other products, automation was flaky and reporting non-existent.
Reasons for Switching to ManageEngine Endpoint Central: Best support matching our requirements and outstanding remote access. Also, it offers a self-service portal for users making common software simple and cutting down on service requests.
