What Is ManageEngine Endpoint Central?

Endpoint Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, & tablets from a central location. Using either an on-premise or a cloud-based UEM allows you to automate regular endpoint management routines like installing patches, deploying software, imaging & deploying OS, manage mobiles & BYOD devices, remote troubleshooting, modern management & much more! It also has a mobile app that allows you to manage endpoints anywhere, anytime!

Who Uses ManageEngine Endpoint Central?

All Enterprises

Where can ManageEngine Endpoint Central be deployed?

Cloud-based
On-premise

About the vendor

  • ManageEngine
  • Located in The Octagon, US
  • Founded in 1996

ManageEngine Endpoint Central support

  • Phone Support
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 16 others

Languages

Chinese, Danish, Dutch, English, Finnish and 11 others

ManageEngine Endpoint Central pricing

Starting Price:

US$795.00/year
  • Yes, has free trial
  • Yes, has free version

ManageEngine Endpoint Central has a free version and offers a free trial. ManageEngine Endpoint Central paid version starts at US$795.00/year.

Pricing plans get a free trial

About the vendor

  • ManageEngine
  • Located in The Octagon, US
  • Founded in 1996

ManageEngine Endpoint Central support

  • Phone Support
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 16 others

Languages

Chinese, Danish, Dutch, English, Finnish and 11 others

ManageEngine Endpoint Central videos and images

ManageEngine Endpoint Central Software - MDM
ManageEngine Endpoint Central Software - Software Distribution
ManageEngine Endpoint Central Software - OSD
ManageEngine Endpoint Central Software - Health report
ManageEngine Endpoint Central Software - Browser management
View 6 more
ManageEngine Endpoint Central video
ManageEngine Endpoint Central Software - MDM
ManageEngine Endpoint Central Software - Software Distribution
ManageEngine Endpoint Central Software - OSD
ManageEngine Endpoint Central Software - Health report
ManageEngine Endpoint Central Software - Browser management

Features of ManageEngine Endpoint Central

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Application Security
  • Automatic Patch Deployment
  • Automatic Scans
  • Capacity Management
  • Change Management Software
  • Compliance Management
  • Configuration Management
  • Dashboard Software
  • Deployment Management
  • Device Management
  • Endpoint Management
  • Endpoint Protection Software
  • Event Logs
  • IT Reporting
  • Incident Management Software
  • Inventory Management Software
  • Issue Auditing
  • Knowledge Base Management
  • License Inventory
  • License Tracking
  • Maintenance Scheduling
  • Mobile Device Management Software
  • Packaging Software
  • Patch Management Software
  • Problem Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Reporting/Analytics
  • Security Management
  • Self Service Portal
  • Software Management
  • Trial License
  • User Management

Alternatives to ManageEngine Endpoint Central

KACE Unified Endpoint Manager unites traditional endpoint management with modern management in a shared intuitive interface.
Endpoint management suite that helps businesses manage device data, automate deployments and resolve user issues on a unified platform.
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences. Learn more about Freshdesk
ConnectWise Manage Help Desk: Powerful ticketing system with centralized communication & integrates with tools you currently use. Learn more about ConnectWise PSA
Atera is the ultimate all-in-one remote IT management solution for MSPs, IT consultants and IT departments. Try Atera for free today! Learn more about Atera
Sophos Mobile is a UEM solution for businesses that want to spend less time and effort to manage and secure endpoints.
Enables you to detect and block malware providing real-time threat intelligence and complete web, device, and data control.
NinjaOne (formerly NinjaRMM) is the easiest, all-in-one IT management solution that MSPs and IT professionals love. Learn more about NinjaOne
PDQ Deploy is the best way to automate your patch management. Update software, deploy scripts, and make configuration changes. Learn more about PDQ Deploy

Reviews of ManageEngine Endpoint Central

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.2
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Anthony
Anthony
Software Engineer in US
Verified LinkedIn User
Consumer Goods, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Robust endpoint management solution

5.0 2 months ago New

Comments: This is a platform that has a set of features that ensure optimal and secure terminal management.

Pros:

Easy patch management and effective protection against threats. Facilitates collaborative work with desktop sharing for remote workers. I really like the features it offers to manage the updates we perform for our operating systems. The reports are very rich and easy to use.

Cons:

This is a very complete, versatile and flexible tool. there is nothing I dislike about it.

John
Director of Technology in US
Education Management, 51-200 Employees
Used the Software for: Free Trial
Reviewer Source

A great UEM for K12 schools!

5.0 3 weeks ago New

Comments: This software has allowed us to completely replace our existing MDM solution with ease.

Pros:

We were looking to replace our existing MDM with a newer product that offered more up to date features. Our biggest need was to be able to deploy software packages to 10 remote locations that were not part of the same network. We wanted to conserve bandwidth for our partner schools so the use of a remote deployment server was a critical component for us, that many other solutions could not provide.

Cons:

Sometimes there are items in the interface that are not as intuitive as they could be.

Alternatives Considered: Atera, NinjaOne and Microsoft Intune

Reasons for Choosing ManageEngine Endpoint Central: The Filewave agent was repeatedly crashing and caused the agents to no longer check-in with the system. A manual reinstall of the agent was necessary to be functional again.

Switched From: FileWave

Verified Reviewer
Systems Administrator in US
Verified LinkedIn User
Financial Services Software, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Tries to do too many things

2.0 4 years ago

Comments: This product advertises a lot of features and functionalities that try to make the solution a one-stop shop for IT departments. Unfortunately none of the features work well or work at all. When compared with other patching solutions, software deployment solutions and help desk toolsets, it falls flat on its face and does not meet the demands of an enterprise sized organization. Support staff is foreign based and can be very difficult working against the language barriers or trying to explain the problem even though they appear to be trying to help.

Pros:

Useful dashboard for inventory of hardware and software.

Cons:

Patching is extremely complicated compared to competitors. Agents deployed to endpoints consume large amount of CPU and RAM. Customer support is a small team with most tickets taking 3 days minimum. Every case starts with uploading logs. Product patches are being released constantly to fix the large number of bugs in software. Bandwidth management for remote offices does not function well and will easily consume an entire circuit. If this happens it is difficult to stop the traffic until the action has completed. Small mistakes can have big consequences when configuring deployments.

ManageEngine Response

3 years ago

Hello, Greetings from ManageEngine! We're glad you like our intuitive dashboard for hardware and software inventory. We're sorry about your unpleasant experience with the product. Our patching today has transcended and become a lot more seamless with the introduction of automated patch deployment tasks, wherein every stage of the patch cycle is automated. We've grown as a team, and currently we have quite a lot of support technicians who can resolve your issues in a jiffy. Our product upgrades are no longer about issue fixes, rather we're releasing top-notch features - requested by our customers, and the ones that meet market standards. If you require further assistance with the product features, do write to us at [email protected] Should you need any further information, please do not hesitate to write to us at [email protected]

Jamie
Head of Infrastructure in UK
Health, Wellness & Fitness, 501-1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Solution at a greater price

5.0 3 months ago

Comments: Moved from Datto RMM to Desktop Central and wished we'd done it years ago

Pros:

Easy to get setup and running, Lots of features included and not part of costly bolt-ons, Simple to use for technicians of all technical abilities.

Cons:

Customisation options can be clunky but proper fettling gets you there

Alternatives Considered: ConnectWise Control, SolarWinds Service Desk, ConnectWise PSA and ConnectWise Automate

Reasons for Choosing ManageEngine Endpoint Central: Pricing and features

Switched From: Datto RMM

Reasons for Switching to ManageEngine Endpoint Central: Previous experience personally and good reports from team members who also has prior experience. Cost

Easton
Owner in US
Telecommunications, 11-50 Employees
Used the Software for: Free Trial
Reviewer Source

Great Overall!

5.0 last month New

Comments: Awesome functionalities with wide range of options. Great for small business.

Pros:

How all the options of the software were easy to find really quickly throughout the admin console.

Cons:

Not as many graphics. UI within website seems old and non fluent/modern.

Alternatives Considered: ManageEngine Mobile Device Manager Plus

Reasons for Switching to ManageEngine Endpoint Central: Great for small businesses with under 25 devices. Abilities to use all functions of software without capping. Only cost is technicians.