18 years helping Canadian businesses
choose better software
What Is Guesty Lite?
Guesty is a property management software for hosts with 1-3 listings & companies with 4+ listings. Guesty's Channel Manager enables you to seamlessly distribute your portfolio of listings through all major OTAs & vacation rental sites such as Airbnb, Booking.com, Tripadvisor, VRBO, Expedia & more. All availability & pricing from these channels, among others, are synced into one Multi-Calendar ensuring that you get the most updated view of your properties, regardless of where they are listed.
Who Uses Guesty Lite?
Guesty for Hosts is the leading end-to-end solution for all aspects of managing your (1-4) short-term rentals across all major booking channels.
Where can Guesty Lite be deployed?
About the vendor
- Guesty
- Located in Walnut, US
- Founded in 2014
Guesty Lite support
- Phone Support
- 24/7 (Live rep)
- Chat
Languages
English
Guesty Lite pricing
Starting Price:
- Yes, has free trial
- No free version
Guesty Lite does not have a free version but does offer a free trial. Guesty Lite paid version starts at US$16.00/month.
Pricing plans get a free trialAbout the vendor
- Guesty
- Located in Walnut, US
- Founded in 2014
Guesty Lite support
- Phone Support
- 24/7 (Live rep)
- Chat
Languages
English
Guesty Lite videos and images





Features of Guesty Lite
Reviews of Guesty Lite

Simplifies our Business
Comments: Very good experience.
Pros:
We love how its synchronized all our listings and made it easy for us to get reservations across platforms.
Cons:
Sometimes the messaging might not sync a massage or sometimes it doesn't load the calendar or message center on mobile.
Guesty Review
Comments: Great, we still love the platform! Easy to navigate.
Pros:
Customer service is great! They’ve always responded in a timely manner.
Cons:
Linking multiple units together on the calendar has been difficult. Unable to link a parent unit to multiple units.
Alternatives Considered: Hospitable.com
Reasons for Switching to Guesty Lite: Referred by another STR Host. We’ve continued to use the platform.
Buyer beware they’re very unreliable in so many ways
Comments: Definitely not a good experience. Overall, we decided to go with another software after giving them chances. Customer service is slow to answer, and there are just way too many glitches with calendars and double bookings. We have posted on host support sites and have the same thing for many owners.
Pros:
The ease of set up and easy to maneuver on the site and app
Cons:
They are one of the most unreliable, inconsistent and unprofessional companies we have dealt with in this business. It takes days for customer service to answer you if you’re having a problem, and most of the time, it’s a big answer, and requires you to go back-and-forth, which adds more time. The sync feature for calendars and integrations is horrible. we have had consistent double bookings because of glitches on their end. This is a dealbreaker for us.
Guesty Response
11 months ago
Hi Kim, thank you for raising your feedback with us. We understand the frustration that comes with experiencing disruptions in your business operations. As a software startup, we are dedicated to providing the best service possible and strive to minimize such disruptions. As we actively work on implementing innovative solutions for our clients, we focus efforts on improving our internal operations as well. We'd be more than happy to further discuss our path to enhancing user experience by scheduling a call with one of our professionals. Thanks, The Guesty Team
A good choice for STR business
Pros:
What I liked most about Guesty For Hosts is its powerful automation tools that simplify managing multiple properties. The seamless integrations with major booking platforms save time and reduce errors. Additionally, the comprehensive reporting and analytics provide valuable insights for optimizing operations. The responsive customer support team also ensures any issues are promptly addressed, enhancing the overall management experience.
Cons:
One aspect I liked least about Guesty For Hosts is its pricing, which can be expensive for smaller operations. Additionally, the platform's extensive features can be overwhelming, resulting in a steep learning curve for new users. Occasionally, customer support response times are slower during peak periods, which can be frustrating.
Guesty Response
3 months ago
Thank you for taking the time to share your experience, Francois. We're honored to be part of your business toolkit, and we're thrilled to hear that the features of the platform like automations are simplifying your property management!
Chaaron Residences
Pros:
The easy and reliable way to keep my platforms all sync and running cal and the same pace.
Cons:
I s not VRBO friendly platform, at least so far I can't connect it each other.
Alternatives Considered: OwnerRez
Reasons for Switching to Guesty Lite: OwnerRez It was very difficult to operate in addition to connecting efficiently with booking.com.
Guesty Response
last year
Thanks for the 5 star review Eugenio!
Guesty made it easy
Comments: Wonderful! Easy to use, not harder to manage and change. Template are a great functionality.
Pros:
Guesty made it super easy to connect all of my channels together. I have my calendar manager in price labs and my cleaning manager in turbo I needed to connect to Airbnb. Without Guesty for hosts, I wouldn’t have been able to do that!
Cons:
Price was a little steep but I will will be worth it in the long run.
Alternatives Considered: Hospitable.com
Reasons for Switching to Guesty Lite: Name brand. Recommendation timing were key in choosing Guesty of a hospitable.com.
Guesty Response
last year
Thank you, Hakeem! Our #1 goal is to help make hosting easier for our customers.
Guesty For Hosts Works Very Well & Is A Must Have For Simple Integration
Comments: Was challenging at first and a lot of work to set everything up, but once you do that it's easy to use.
Pros:
That it integrates well with my calendars, my smart lock, guest communication across platforms, etc.
Cons:
Not on google hotels yet like their competitors and seems like it's going to be another year before they do or more.
Alternatives Considered: Hostfully Property Management Platform
Reasons for Switching to Guesty Lite: Cheaper and did the same basics I needed, plus it integrated better with my softwares.
Great product!
Comments: I have had an A+ experience since my free trial. It didn't take me long to subscribe and I feel the benefits will greatly outweigh the cost of the software. With a monthly and yearly option it was easy to work into my current budget. Great product!
Pros:
The price point is perfect at only $49 per month and it is loaded with options. Being able to sync all of my platforms to one channel manager has been a lifesaver and reduced my workload by 35% or more.
Cons:
I have no cons! Implementation is the hardest and longest part but it is a breeze and they provide plenty of self-help tutorials and a thorough knowledge base.
Alternatives Considered: Campground Master, Little Hotelier, SiteMinder and Lodgify
Reasons for Switching to Guesty Lite: They had the most options, features, and functions at the best price point. Implementing their software into my every day process was easy and learning the system was quick and easy.
The best way to streamline comms with guesst and cleaners
Comments: An invaluable tool for str managers. Couldn't live without it
Pros:
Unified messages and booking orchestration w guests and cleaners
Cons:
Mobile app is a little slow and janky, but it gets the job done
Guesty Response
2 months ago
Your review motivates us to keep innovating, Sam. We're excited to continue supporting your business endeavors. Thanks, The Guesty Customer Support Team

Broken Vrbo Integration
Comments: As of this review (June 12th, 2023), I would recommend using a different platform if planning to list on sites outside of AirBnb. The bugs I experienced in my 2 weeks were too severe, slow, and difficult to resolve. I don't have a problem using buggy software until it starts affecting the basic task at hand; unfortunately, I believe Guesty For Hosts is a software that was rolled out too early and could cause more harm than good to a customer.Overall: 3/5 starsUser Interface: 3/5 stars (Mobile Included)AirBnb Integration: 4.5/5 starsVrbo Integration: 2/5 starsCustomer Support Speed/Reliability: 1/5 stars
Pros:
Syncing calendars between AirBnb and Vrbo. This worked most of the time, but I did have multiple issues with Vrbo reservations lagging to show on customer-facing calendars. This led to an instance of a double booking. Ultimately, I "resolved" this issue by disabling Instant Bookings-- therefore, all reservations are filtered manually.
Cons:
Guesty's integration into Vrbo is broken to put it simply. To start, it was slow to integrate as it took ~3 days of downtime before my Vrbo posting was manageable again (if you integrate before your rental season, this shouldn't be a problem). Once integrated, Guesty attempted to deploy my AirBnb listing to the Vrbo platform but botched the job as it modified the Vrbo listing to have 13 bedrooms opposed to the 2 bedrooms my AirBnb displays (AirBnb has a feature to assign pictures to each room, and somehow the 13 rooms in my house each were listed as bedrooms on Vrbo).Another issue I continue to see is that Vrbo reservation lag to update in Guesty's database (and one time not populating in the database at all). If Instant Booking is enabled and you're in a popular area, you will observe scheduling conflicts.Lastly and potentially the biggest issue of Guesty, is the limited Customer Support. There's no phone number to call and it operates on an "email ticket" basis-- so a day or two can go by before hearing back from them. This can be detrimental when mixing the previously mentioned bugs into time-sensitive scenarios. With that being said, once I was able to schedule a video call with their Customer Support, I was matched with someone who was helpful-- you can just tell they're heavily outmatched with all the issues they're receiving.
Multi Platform User Review of Guesty
Comments: Guesty overall has been a top notch experience for us. We've had some technical glitches and customer service sometimes is on the slow side with today's work enviroment of too much work and not enough employees, but Guesty has done a great job overall of managing our platforms and I would highly recommend it.
Pros:
Overall, Guesty is a fantastic tool. The ease of having all of our listings and information all in one place, makes the management of our listings so much easier. Guesty is also very user friendly and at the same time a very robust application.
Cons:
The integration platform is at times cumbersome and sometimes confusing. Step by step directions need to be updated to match the actual integration process for each platform.
Easy to Use, Helpful for Multi-Channel Managemen
Comments: Great, easy to use, easy to set up and reliable.
Pros:
I love the calendar integration and automated messaging, it just makes the management seamless.
Cons:
Price Optimizer hasn't been working for me, the prices are too high compared to other local rentals and thus my place hasn't been booking.
Guesty Response
11 months ago
Thank you Lauren, for your stellar 5-star review. Your support means a lot to us and helps others discover the benefits of Guesty for Hosts. - The Gueaty Team
Great for first time hosts
Comments: Great! It has been a game changer for me.
Pros:
Automated messaging makes my life so much easier. It's the best feature along with the cleaner portal and checklist.
Cons:
Occasionally things go out of sync with pricing integrations.
Guesty Response
last year
We are constantly evaluating user feedback in order to improve our platform. We are here to help you manage your business, and are honored that you have chosen us to be your partner!
Guesty for Hosts
Comments: I have been using Guesty for Hosts for over a year now and it has been a great experience! The system is very user friendly and customer service is exceptional! It does everything I need from automatic templates/messages, lock integration, and syncing calendar between different platforms.
Pros:
Integration with Airbnb and VRBO is very easy. What I like most about Guesty for Hosts is the synchronization to one calendar and the automatic messaging which saves me a lot of time.
Cons:
One feature that can be improved in the syncing between VRBO and Guesty for Hosts. It takes around 5-15 minutes to sync to Guesty for Hosts and block out the day on Airbnb.
Great for First Timer!
Pros:
Easy to set up and understand for a first-time STR host. We love the integrations available.
Cons:
We haven't ran into anything yet, will update my review if we do.
Guesty Response
last year
We are constantly evaluating user feedback in order to improve our platform. We are here to help you manage your business, and are honored that you have chosen us to be your partner! Thanks! - The Guesty Team
Manager
Comments: Functional
Pros:
Channel management is good and the guest communications is super helpful
Cons:
Customer support is terrible as you can’t reach anyone
Guesty for Hosts
Comments: With guesty for hosts I am able to come to one website to manage my property which is listed on four differnt platforms.
Pros:
Guesty for Hosts is very user friendly channel manager. The platform offers many great features, but some of my favorite are the automated messaging, review, cleaning sscheduling system, and website builder.
Cons:
When using a channel manager, some platforms limit your capabilities via their platforms, that is the only downdraw I can think of at this time.
Alternatives Considered: Hostfully Property Management Platform and Wheelhouse
Reasons for Switching to Guesty Lite: Reccommendation from a fellow host.
With Guesty for 5 month now.
Pros:
Everything works perfectly well and if something doesnt, the customer support are there to help. Cleaners management, monthly reporting are the most important for me. I think other channel managers can do the same in terms of connecting to other platforms and sending messages but Guesty I think is the best in terms of giving transparent access to our clients for reportings and its perfect for cleaners management.
Cons:
I think is a bit expensive but overall helps us a lot so I dont complain.
Good tool for Vacation Rental
Pros:
All works smoothly, website builder and integration with several platforms
Cons:
Only 3 platforms... it should manage at least TripAdvisor and Trip.com
Downhill features do not work customer service doesn't fix the issues or respond for days/weeks
Comments: POOR. Poor customer service and poor engineering to resolve bugs. The company is focused on rolling out new products instead of fixing what customers have ALREADY paid for and are not receiving!!!
Pros:
If the bugs would be resolved it would be fine. Why are you rolling out new features like Guesty Capital if you can't even get your basic services right???
Cons:
Bugs and disconnecting features. Pricelabs disconnects and their customer service won't get back to you for days/weeks. There are issues with their automated messaging not sending and with the lock codes not being created.
Alternatives Considered: OwnerRez and Hospitable.com
Reasons for Switching to Guesty Lite: Financial reporting
Unified inbox is the real value
Pros:
There's no better way to manage multiple platforms than Guesty for hosts - the unified inbox is incredibly helpful to manage bookings and messages, especially if you're listed on booking.com.
Cons:
If I can change anything, it would the be the homepage view on desktop. It's not a great dashboard and would be more helpful to have a typical dashboard like in other apps.
Love the automated messages
Pros:
I really like that I can automate all the messages and reviews and that it’s dependable. Takes a lot of work off my plate each week.
Cons:
The set up syncing everything was a little rough
Alternatives Considered: Lodgify
Great platform for Airbnb hosts
Pros:
Very convenient to use, super helpful in automating my Airbnb business
Cons:
Not sure, I like everything so far and don't see any cons
Seamless Integration
Pros:
Automated messaging and integration with cleaners is really helpful.
Cons:
Interface could be a little clunky, would love to see calendar view a bit updated
Frustrated!
Comments: Forced to migrate when they purchased MyVR. The past 8 months has been a loosing uphill battle. The software if full of glitches, processes are not logically developed. I feel Guesty is programers amature hour. It appears they use there money to make sure google search puts them on top of the list instead of using the money to build a solid platform.
Pros:
Integration with VRBO was next to impossible.
Cons:
The Software if full of glitches. Nothing works as it should. Poor customer support.