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Ringover
What Is Ringover?
Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales.
Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface.
Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.
Who Uses Ringover?
Small Businesses Mid-size Enterprises
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Reviews of Ringover
A simple and powerful tool
Comments: Helps me a great deal get my calls through.
Pros:
The integrations, the click to call feature, power dialer and the customer service
Cons:
The fact that some calls to specific countries get dropped off after a very specific period. Example: 3 mins After a dropped call, you continue to hear the other person’s recorded voice in loop.
Ringover Response
4 years ago
Hello Shishir, Thanks for sharing your feedback with us. We're glad to know that you found Ringover to be a simple and powerful tool! We have noted your comment regarding dropped calls to specific countries. Can you send us more details at [email protected] when convenient? Regards, Team Ringover
How is ringover on a daily usage
Pros:
I like that you can use everywhere, a computer on phone and be assigned different location of numbers. This is very useful when you have clients in some location but you are not physically there.
Cons:
That sometimes, even if the app is open, I am not receiving the notification so I lose the calls.
Ringover Response
4 years ago
Hello Daniela, Thanks for leaving such wonderful feedback. We are happy to hear that you are satisfied with your experience with Ringover. Looking forward to continue working with your team! Good day and see you soon ! The Ringover team
Alternatives Considered:
Telephony for flexibility
Pros:
make a call, transfert it is easy. Setting up a standard with it's own options is very usefull and the mot important thing is that you can manage a calendar for every operator.
Cons:
There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs.
Ringover Response
2 years ago
Hello Cyril, Thank you very much for taking the time to share with us your feedback. We're happy to learn that you find our solution very user-friendly. Regarding the difficulties that you found, we're currently working to improve the overall quality of our product. However, our support team is available from Monday to Friday from 9 am to 7 pm (CET) and Saturdays from 9:30 am to 1:30 pm (CET) by phone at +33 1 84 80 08 00 and preferably by email at [email protected]. Please do not hesitate to contact them, if ever you're still having issues, they'll be more than happy to help you with them. We wish you the best. Sincerely, The Team Ringover
Experience on Ring Over
Comments: The overall experience is good but the website of the app is terrible for getting information about the packages. I was not expecting this much quality that is why I would say it pays off.
Pros:
The interface is amazing. I want to note that the possibility to get voice message is the best as the same feature was not possible for skype
Cons:
the packages, it is somehow limited. I see it as a new player and I think it should offer the packages that TUrkey and countries like it should be included in the same package with Europe
Ringover Response
4 years ago
Hello Emin, Thanks for taking the time to share your feedback! We are happy to learn that you are enjoying Ringover and have seen first-hand the value it brings to any business. We would love to offer unlimited calls to all parts of the globe but for now you can call without limits to 80 landline and mobile destinations across different continents. We even offer virtual landline and mobile numbers in many of these locations. Thanks again for choosing Ringover. We look forward to continue working with you! Regards, Team Ringover
Ringover is a software that businesses can use to manage their communication, which is based in the
Comments: Ringover is widely appreciated as a cloud-based communication software that offers an all-encompassing range of communication tools suitable for businesses. Its user-friendly interface, high-caliber voice and video calls, and smooth integration with other business tools have garnered admiration from users. However, a few users have expressed occasional technical difficulties, and the call quality has been a cause for concern for some. Nevertheless, on the whole, Ringover appears to be a dependable and reasonably priced solution for businesses seeking to simplify their communication processes.
Pros:
Ringover is a software that provides a wide range of communication tools such as voice and video calls, messaging, and team collaboration, all in one place. It has an intuitive and user-friendly interface that is easy to set up without the need for any special hardware or software installations. The software utilizes VoIP technology to ensure high-quality voice and video calls, which reduces call dropouts, lags, and delays, resulting in clear and crisp audio and video quality. Additionally, Ringover integrates with various other business tools, such as Salesforce, HubSpot, and Slack, which makes it convenient for businesses to streamline their workflows and communication across multiple platforms. Ringover also offers flexible and cost-effective pricing plans suitable for businesses of different sizes.
Cons:
There are some typical complaints from users of Ringover that relate to sporadic disruptions and issues with the call quality, which may have an impact on the overall communication experience. Additionally, a few users have reported occasional technical glitches or challenges with integrating the software. However, it is important to note that these issues are not very common, and the Ringover customer support team usually responds promptly to resolve them
Ringover Response
last year
Hello Aman, Thanks for taking the time to leave this comment. We are happy to learn that you enjoy our solution and, that you enjoy our various integrations. We are also sorry to hear that you have experienced some mild disruptions with Ringover. Should you experience any issues at some point, please feel free to email us at [email protected], and our support team will be more than happy to assist you! We wish you a pleasant day! Best regards, The Ringover Team.
