--- description: Learn more about RingByName pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RingByName Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [RingByName](/software/169306/ringbyname) # RingByName Canonical: https://www.capterra.ca/software/169306/ringbyname Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/169306/ringbyname?page=2) > RingByName is a powerful cloud phone service designed to make your business more efficient and save you money. > > Verdict: Rated **4.6/5** by 69 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RingByName? Designed for businesses of all sizes and types including insurance, financial services, fundraising, healthcare, sales, and more. It helps with call screening, remote work, and sales enablement. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 69 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: InPhonex ## Commercial Context - **Starting Price**: US$28.95 - **Pricing model**: Per User - **Pricing Details**: RingByName is offered across four pricing plans, outlined below. Essential: $28.95 per user per month Advanced: $34.95 per user per month Enterprise: $44.95 per user per month For Call Center plans, please contact InPhonex. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Portuguese, Spanish - **Available Countries**: Argentina, Australia, Brazil, British Indian Ocean Territory, Canada, Chile, China, Costa Rica, France, Germany, Guatemala, Honduras, Hong Kong SAR China, India, Indonesia, Japan, Mexico, New Zealand, Nigeria, Pakistan and 6 more ## Features - Activity Dashboard - Alerts/Notifications - Auto-Dialer - Automated Attendant - Automatic Call Distribution - CRM Software - Call Center Management - Call Disposition - Call List Management - Call Monitoring - Call Recording Software - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking Software - Call Transfer - Callback Scheduling - Communication Management - Computer Telephony Integration - Conferencing - Contact Management Software - Customizable Reports - File Sharing Software - IVR - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - PBX - Queue Management - Recording - Reporting & Statistics - Reporting/Analytics - Role-Based Permissions - SIP Trunking - SMS Messaging - Text to Speech - Third-Party Integrations - VoIP Software - Voice Mail ## Integrations (4 total) - Google Contacts - Google Docs - Salesforce Sales Cloud - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.capterra.ca/directory/30940/voip/software) ## Related Categories - [VoIP Software](https://www.capterra.ca/directory/30940/voip/software) - [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software) - [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software) - [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software) - [IVR Software](https://www.capterra.ca/directory/30231/ivr/software) ## Alternatives 1. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (890 reviews) 2. [800.com](https://www.capterra.ca/software/208208/800-com) — 4.7/5 (364 reviews) 3. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (468 reviews) 4. [Dialpad](https://www.capterra.ca/software/190976/dialpad-sell) — 4.2/5 (571 reviews) 5. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (919 reviews) ## Reviews ### "AMAZING Customer Support" — 5.0/5 > **Andy** | *April 6, 2026* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Antonio’s customer support is top notch\!\!\! Thank you for all the hard work on all of our clients. You all are amazing\!\!\! > > **Cons**: There’s not much to say. I’ve had an amazing experience with no negatives. Quick support, testing the fixes, etc… > > Antonio and the rest of the support team are always so quick to respond and fix the issue right away. They are always fast to follow up and keep working at it if the issue persists. Nothing but great things to say about the support :) Thank you team\! ----- ### "Office manager" — 5.0/5 > **Kim** | *November 27, 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Very reliable company. Always available for any issue that arises. Quick and friendly service\!\! > > **Cons**: N/A I have no cons. I love the ease of the ringbyname service. > > Always a positive experience. Very easy to use. ----- ### "COMMUNION supports RingByName" — 4.0/5 > **FREDERICK** | *June 18, 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: COMMUNION likes the personal attention to details, given by RingByName. RingByName values the relationship, and has demonstrated this kind of excellence throughout the years. > > **Cons**: There are improvements the company should adopt and implement, and has not. One example, RingByName Meet should operate seamlessly, regardless of the mobile device used, the browser used, or the amount of bandwidth available. > > COMMUNION's overall experience with RingByName is good ----- ### "Not great. Ring Central is likely a better bet\!" — 2.0/5 > **William** | *August 9, 2024* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Sometimes it works well. I am obligated to have 40 characters for this form to be "valid." > > **Cons**: We've been complaining about a simple issue for 12 months and no one has made a true effort to correct it. We were told this was a small company, responsive to customer requests. Not a single request made a year ago has seen the light of day. All three of our phones ring when a patient calls. Once the call is answered, the phone continues to ring on the other two phones until it is picked up and hung up. This was brought to your attention the first week we began service. It has been brought up multiple times since. Nothing has been done. In fact, \[sensitive content hidden\] just wrote us a note saying the issue cannot be duplicated, so the issue has been resolved. Here's the problem ... I have no idea who \[sensitive content hidden\] is. He's never sat here to listen to the ringing. 75% of my patients can tell you about the continued ringning. And subsequently, 75% of my patients know that Ring By Name is substandard when it comes to customer service and responding to customer concerns. > > Not great. I chose this over Ring Central because of the promise of a small American company who would be easy to work with and responsive to our needs. But it's more expensive, has less functionality, and no solutions are provided when concerns are brought up. I'm torn between going back to Ring Central and dealing with infrequent calls to the Philipines for support and continuing to support our local business who reps Ring By Name. We just hang on to the hope that Ring By Name starts to deliver on its promises. ----- ### "New Customer" — 4.0/5 > **Stephan** | *October 18, 2021* | Religious Institutions | Recommendation rating: 8.0/10 > > **Pros**: RBN has been an excellent implementation partner with reasonable costs associated. The tech support/ implementation experts were awesome. \[SENSITIVE CONTENT\] was the primary contact. The guy is a SUPERSTAR@\!\!\!\! He was knowledgeable, patient, solutions based, great communicator, able to seek resources when challenges occurred and most importantly, set clear expectations and delivered on every expectation. He also, as part of that, kept in constant communication; allowing me to not have to call in or chase anyone for assistance or details. > > **Cons**: So far, I need to learn more about the app and the ancillary app for cell phone usage. I also need to reprogram the features on my phone, not to my knowledge able to be performed via the admin dashboard. > > Initially implementation and contracting were difficult. The contracted services details were not fully explained, although how my entire operation was set up was fully explained. To date, i still have outstanding items, although i am fully ported. The VoIP service seems fine. it is the functionality i losdt on each of my phones that will need to be reprogrammed. I am not certain if this is done by me on each phone or if the software can do it. I am investigating this as we speak. I need to reiterate that \[SENSITIVE CONTENT\] is Awesome and seems to be going above and beyond to ensure we are satisfied. He really needs to be recognized. I will be checking in to see if he was. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/169306/ringbyname?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/169306/ringbyname) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data