---
description: Learn more about RingByName pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RingByName Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [RingByName](/software/169306/ringbyname)

# RingByName

Canonical: https://www.capterra.ca/software/169306/ringbyname

Page: 1 / 4\
Next: [Next page](https://www.capterra.ca/software/169306/ringbyname?page=2)

> RingByName is a powerful cloud phone service designed to make your business more efficient and save you money.
> 
> Verdict: Rated **4.6/5** by 69 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses RingByName?

Designed for businesses of all sizes and types including insurance, financial services, fundraising, healthcare, sales, and more. It helps with call screening, remote work, and sales enablement.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 69 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: InPhonex

## Commercial Context

- **Starting Price**: US$28.95
- **Pricing model**: Per User
- **Pricing Details**: RingByName is offered across four pricing plans, outlined below. &#10;&#10;Essential: $28.95 per user per month&#10;Advanced: $34.95 per user per month&#10;Enterprise: $44.95 per user per month&#10;For Call Center plans, please contact InPhonex.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Australia, Brazil, British Indian Ocean Territory, Canada, Chile, China, Costa Rica, France, Germany, Guatemala, Honduras, Hong Kong SAR China, India, Indonesia, Japan, Mexico, New Zealand, Nigeria, Pakistan and 6 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording Software
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management Software
- Customizable Reports
- File Sharing Software
- IVR
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- PBX
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Text to Speech
- Third-Party Integrations
- VoIP Software
- Voice Mail

## Integrations (4 total)

- Google Contacts
- Google Docs
- Salesforce Sales Cloud
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IVR Software](https://www.capterra.ca/directory/30231/ivr/software)

## Related Categories

- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)
- [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software)
- [IVR Software](https://www.capterra.ca/directory/30231/ivr/software)

## Alternatives

1. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (876 reviews)
2. [800.com](https://www.capterra.ca/software/208208/800-com) — 4.7/5 (339 reviews)
3. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (466 reviews)
4. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (918 reviews)
5. [RingEX](https://www.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1204 reviews)

## Reviews

### "not h appy" — 1.0/5

> **peter** | *September 25, 2024* | Packaging & Containers | Recommendation rating: 0.0/10
> 
> **Pros**: price
> 
> **Cons**: not being able to call certain numbers in the US&#10;losing functionality when you made upgrades&#10;incoming caller id is intermittent
> 
> tech support answers call but cannot fix our problems

-----

### "Brendan's Stellar review" — 5.0/5

> **Brendan** | *July 11, 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The support is incredible, I like that we tend to have the same technicians.
> 
> **Cons**: The pricing models, while competitive can be really confusing.
> 
> one of the better business decisions Ive made in my career

-----

### "Helpful features" — 4.0/5

> **Connie** | *July 11, 2024* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: The e-mail and transcription of voicemails
> 
> **Cons**: Sound quality is not always good.  Voicemails are sometimes garbled
> 
> Very good.  Features are very helpful with voicemails

-----

### "AMAZING Customer Support" — 5.0/5

> **Andy** | *April 6, 2026* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: Antonio’s customer support is top notch\!\!\! Thank you for all the hard work on all of our clients. You all are amazing\!\!\!
> 
> **Cons**: There’s not much to say. I’ve had an amazing experience with no negatives. Quick support, testing the fixes, etc…
> 
> Antonio and the rest of the support team are always so quick to respond and fix the issue right away. They are always fast to follow up and keep working at it if the issue persists. Nothing but great things to say about the support :) Thank you team\!

-----

### "Thanks for your service" — 5.0/5

> **David** | *July 11, 2024* | Religious Institutions | Recommendation rating: 10.0/10
> 
> **Pros**: RingByName is easy to use and very flexible.
> 
> **Cons**: I have not discovered anything I do not like about the product.
> 
> GREAT EXPERIENCE\!  Thanks for your service.

-----

Page: 1 / 4\
Next: [Next page](https://www.capterra.ca/software/169306/ringbyname?page=2)

## Links

- [View on Capterra](https://www.capterra.ca/software/169306/ringbyname)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/169306/RingByName/> |
| en-AE | <https://www.capterra.ae/software/169306/ringbyname> |
| en-AU | <https://www.capterra.com.au/software/169306/ringbyname> |
| en-CA | <https://www.capterra.ca/software/169306/ringbyname> |
| en-GB | <https://www.capterra.co.uk/software/169306/ringbyname> |
| en-IE | <https://www.capterra.ie/software/169306/ringbyname> |
| en-IL | <https://www.capterra.co.il/software/169306/ringbyname> |
| en-IN | <https://www.capterra.in/software/169306/ringbyname> |
| en-NZ | <https://www.capterra.co.nz/software/169306/ringbyname> |
| en-SG | <https://www.capterra.com.sg/software/169306/ringbyname> |
| en-ZA | <https://www.capterra.co.za/software/169306/ringbyname> |
| fr | <https://www.capterra.fr/software/169306/ringbyname> |
| fr-BE | <https://fr.capterra.be/software/169306/ringbyname> |
| fr-CA | <https://fr.capterra.ca/software/169306/ringbyname> |
| fr-LU | <https://www.capterra.lu/software/169306/ringbyname> |
| ja | <https://www.capterra.jp/software/169306/ringbyname> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"RingByName","description":"RingByName is way more than a business phone service. It combines first-class hosted phone service with powerful Unified Communications tools to help you win and keep more customers. It boasts powerful UCaaS features and built-in customer contact center and journey management tools, as well as cutting-edge features such as desktop and mobile collaboration tools - videos, chat, SMS and file sharing.  Our goal is to help businesses build better relationships with their customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2c24748a-3f67-4a6a-9e6b-d03bddcb441c.png","url":"https://www.capterra.ca/software/169306/ringbyname","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/169306/ringbyname#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":69},"offers":{"price":"28.95","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Chrome, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/169306/ringbyname#faqs","mainEntity":[{"name":"What Is RingByName?","@type":"Question","acceptedAnswer":{"text":"RingByName is way more than a business phone service. It combines first-class hosted phone service with powerful Unified Communications tools to help you win and keep more customers. It boasts powerful UCaaS features and built-in customer contact center and journey management tools, as well as cutting-edge features such as desktop and mobile collaboration tools - videos, chat, SMS and file sharing.Our goal is to help businesses build better relationships with their customers.","@type":"Answer"}},{"name":"Who Uses RingByName?","@type":"Question","acceptedAnswer":{"text":"Designed for businesses of all sizes and types including insurance, financial services, fundraising, healthcare, sales, and more. It helps with call screening, remote work, and sales enablement.","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.ca/software/169306/ringbyname#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/30231/ivr/software","@type":"ListItem"},{"name":"RingByName","position":3,"item":"/software/169306/ringbyname","@type":"ListItem"}]}]}
</script>
