--- description: Learn more about EmpowerDB pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EmpowerDB Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Social Work Case Management Software](/directory/31462/social-work-case-management/software) > [EmpowerDB](/software/169275/empowerdb) # EmpowerDB Canonical: https://www.capterra.ca/software/169275/empowerdb Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/169275/empowerdb?page=2) > EmpowerDB was founded with the sole purpose of providing effective and secure data management support. > > Verdict: Rated **4.7/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses EmpowerDB? The majority of organizations we work with provide services to survivors of domestic violence or sexual assault. But we are happy to work with any organization looking to do good in this world. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 11 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: EmpowerDB - **Founded**: 2008 ## Commercial Context - **Pricing model**: Per Feature (Free version available) - **Pricing Details**: https://www.empowerdb.com/\#pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Case Notes - Client Management - Customer Database - Data Capture and Transfer - Information Governance - Scheduling Software ## Category - [Social Work Case Management Software](https://www.capterra.ca/directory/31462/social-work-case-management/software) ## Related Categories - [Social Work Case Management Software](https://www.capterra.ca/directory/31462/social-work-case-management/software) - [Data Management Software](https://www.capterra.ca/directory/31003/data-management/software) ## Alternatives 1. 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They work closely with you to develop specific solutions to unique problems organizations may come into contact with. They also are very knowledgeable about funder requirements, specifically on the federal level, and take a proactive approach to shifting coding and reports on their end to limit the burden on the program itself. They have nearly limitless patience as far as I can tell and I so appreciate the work they do. > > **Cons**: There are some limitations to customization which can lead to having to choose certain measures over others. Although I consider EmpowerDB highly customizable in many ways, there are some limits to what can be added causing you to have to choose what you think is most important rather than being able to have all comprehensive data. It can be frustrating when you're trying to collect data on several different factors. Also, sometimes they are hesitant to make requested changes. I understand they are trying to avoid problems down the line with requested changes but I do find myself getting frustrated when I submit a request but then have to justify my request several times. For example, programs are not allowed to add their own funders. I know why they do this, because it impacts reports, but I am very much aware of our internal program and reporting requirements and sometimes I wish they just trusted me to be able to add my own funder. Also, submitting a ticket can be cumbersome because there are so many required fields and so much needed information. At times, it would be helpful just to connect for a conversation rather than trying to get an issue to fit within their specific framing. > > Overall I find this to be an extremely dynamic product with many more pros than there are cons. We made the switch several years ago and rate this program much, much higher than previous programs. I encourage all programs to consider EmpowerDB when choosing a database. Their team is full of capable, intelligent, and transparent folks. ----- ### "Non-Profit Social Services Data Management" — 5.0/5 > **Rosemarie** | *July 30, 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: We have been able to tailor our data documentation and reporting needs to a variety of funded services. EmpowerDB Staff has been very helpful in helping us to tailor our data program to be responsive to our needs. Utilizing EmpowerDB, over the past several years, has been an incredible learning opportunity for me and a huge benefit for our agency. We have recommended EmpowerDB to other awardees of CALOES funds in California. > > **Cons**: Navigating the Database Suport sometimes feels like going to down Alice's Rabbit Hole, trying to decide which category I need to report. Often, when needing to attach more than one link to my inquiries to Database Support,I need to leave my incomplete request to find and copy second link and I lose my already written request. Therefore, I needed to write request again. It look years to figure out how to include more than one link. > > Extremely helpful. 7 years ago, when we first acquired EmpowerDB services, I came from a history of individual client hard copy file reviews and. hand counting services. EmpowerDB worked with me to develop our database and continued to meet our growing needs. I am relieved that EmpowerDB has created a database platform that can capture documentation and information in a simpler and more comprehensive manner. ----- ### "Empower DB" — 4.0/5 > **Shaifali** | *July 30, 2024* | Individual & Family Services | Recommendation rating: 8.0/10 > > **Pros**: The customization of the variables according to the agency's specification. > > **Cons**: The home screen did not open to the data points requested. ----- ### "Confidentiality Features & Funder Reporting Capabilities" — 5.0/5 > **Hannah** | *July 31, 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Compatibility with OVC Reporting Requirements, ease of use, and encryption > > **Cons**: Price is reasonable compared to other software but the free option doesn't support OVC/HUD reporting > > EmpowerDB is the most comprehensive, secure, and easy-to-use software for tracking client data for DV victims. The reports are customized to exactly match funder reports (HUD, OVC) while maintaining complete client confidentiality. ----- ### "Great database for nonprofit / human service organization" — 5.0/5 > **Tara** | *July 30, 2024* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: It has been great to use EmpowerDB for both client data and training data. We are able to build the database in a way that makes sense to our organization. When we get stuck, the team really invests in helping us figure out things. > > **Cons**: A few of the fields in the training portion of our database don't fully capture what we need, but it still works. > > Great\! We like the reports, the user friendliness and the support staff. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/169275/empowerdb?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/169275/empowerdb) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data