What Is Central?

GoTo Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, GoTo Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

Who Uses Central?

Small Business, Mid Size Business, and Large Enterprises in Internal IT, MSPs, and Tech Support organizations.

Central video
Central Software - Patch Management Central Software - Task Automate (One2Many) Central Software - Proactive Alerts Central Software - Inventory Reporting Central Software - Computer Grouping

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Reviews of Central

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.2
Features
4.3
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
60%
4
31%
3
7%
2
2%
Jeff
Jeff
ERP Software Implementation Specialist in US
Verified LinkedIn User
Computer Software, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect for Workstation Management!

5.0 2 years ago

Comments: I've used LogMeIn Central to manage user workstations across the networks of two manufacturing companies that I've worked for as the IT Administrator. I've also used Central to manage windows-based Digital Signage computers; both with great success!

Pros:

I use LogMeIn Central to manage all of the user workstations within my organization. This allows me to remote into any user computer to help with troubleshooting, and to do a number of other management functions (ie, monitor hardware, software, anti-virus status, etc). I can also get specific hardware information (ie, graphic card or CPU model) using the Inventory functionality about any workstation in my Central Account. The Central Management Console allows me to see all of my user workstations, group them, setup notifications based on specific criteria (RAM or CPU utilization, new software installs, etc). There's also a File Manager where I can move or copy files from my workstation to the end users. There is a lot of functionality for managing updates, running scripts, etc, that I do not use.

Cons:

LogMeIn Central requires you to at least pay for a minimum of 25 workstations / installations, whether you use them or not, as this is a business-class product.

Darell
Owner in US
Verified LinkedIn User
Computer & Network Security, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Log Me In Central A Great Choice For Remote Support

5.0 2 years ago

Comments: I have been using the Central Module for years it allows you to put computers in groups to easily identify your customers computers. Also alerts are set to notify you of Windows updates and antivirus software that is outdated on each computer.

Pros:

Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features.

Cons:

The pricing a little high to add features it costs to use but every feature is very useful for your business

Verified Reviewer
CTO in Nigeria
Verified LinkedIn User
Computer Software, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Most efficient SCCM management tools on the market

5.0 3 weeks ago New

Comments: Absolutely the best SCCM management and patch management.Top notch efficient usage and return on investment

Pros:

End point security, Automatic threat detection, SCCM management,Patch management

Cons:

Consume more updates on the underground making most machine or pc slow

Jax
Solutions Engineer in US
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Never Really Worked Reliably

2.0 4 years ago

Comments: We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software.

Pros:

It allowed us to access thousands of devices and keep them organized.

Cons:

Devices would either connect with a black screen, or just not show up on the list at all. Visiting my remote computers in person would show the computer started normally, but LogMeIn decided to run but just not connect. Just one click in the LMI Control Panel would make it reconnect. Not polling for a good connection after restart is just bad design, and support consistently told me to just update to the latest version, but through 3 years of experiencing this problem. The black screen issue wasn't resolved either.

Sabrina
Sabrina
Office Admin in US
Verified LinkedIn User
Health, Wellness & Fitness, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Fast and easy.

4.0 3 months ago

Pros:

Its easy to use... it's fast, compared to other remote control apps or softwares. I would notice that with others there would be a delay or "lag" when working on another computer remolety, but Central doesn't. Good features and super easy to connect.

Cons:

I would like to have the option to drag and drop files from the local computer to the remotely accessed one. Sometimes, when taking screenshots in the remote to bring back to the local, Central would either freeze for several minutes or crash.