--- description: Learn more about User Interviews pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: User Interviews Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [User Experience (UX) Software](/directory/31036/ux/software) > [User Interviews](/software/169122/user-interviews) # User Interviews Canonical: https://www.capterra.ca/software/169122/user-interviews Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/169122/user-interviews?page=2) > User Interviews helps teams make better business decisions with fast, affordable participant recruiting and research ops management. > > Verdict: Rated **4.3/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses User Interviews? User Interviews serves product, design, UX, and marketing teams. We work with companies, agencies, and freelancers who prioritize users, testing, and iterating to create better products. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 32 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: User Interviews - **Location**: Cambridge, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$45.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Subscriptions starting at $150/month or a la carte recruiting from $20. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, New Zealand, South Africa, United Kingdom, United States ## Features - Annotations - Audience Targeting - Collaboration Tools - Customizable Templates - Multi-Channel Distribution - Panel Management - Prototype Creation - Quantitative Metrics - Reporting & Statistics - Reporting/Analytics - Survey Builder - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - Usability Testing - User Journeys - User Research Analysis - Video recording/Transcriptions ## Integrations (9 total) - Census - Google Meet - Lookback - Loop11 - Microsoft Outlook - Sprig - SurveyMonkey - Typeform - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [User Experience (UX) Software](https://www.capterra.ca/directory/31036/ux/software) ## Related Categories - [User Experience (UX) Software](https://www.capterra.ca/directory/31036/ux/software) - [Market Research Software](https://www.capterra.ca/directory/10041/market-research/software) - [User Testing Software](https://www.capterra.ca/directory/32295/user-testing/software) ## Alternatives 1. [BrowserStack](https://www.capterra.ca/software/162900/browserstack) — 4.6/5 (749 reviews) 2. [Lyssna](https://www.capterra.ca/software/178766/usabilityhub) — 4.6/5 (86 reviews) 3. [Lightster](https://www.capterra.ca/software/1063000/lightster) — 4.7/5 (9 reviews) 4. [Hotjar](https://www.capterra.ca/software/163516/hotjar) — 4.6/5 (539 reviews) 5. [XM for Strategy & Research](https://www.capterra.ca/software/72396/strategy-and-research) — 4.7/5 (424 reviews) ## Reviews ### "Reliable Tool in the Tool Stack" — 5.0/5 > **Kelly** | *April 2, 2025* | Research | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, reliable participants, customer service > > **Cons**: Missing some helpful features around scheduling, screener survey questions, and unmoderated workflows > > I've used User Interviews for years. I really appreciate, their product, their reach, and their commitment to maintaining a good participant pool. ----- ### "Seemingly Good Opportunity, Bad Experiences" — 1.0/5 > **Ananda** | *February 25, 2025* | Information Technology & Services | Recommendation rating: 3.0/10 > > **Pros**: This is a work from home opportunity, which is in huge demand. > > **Cons**: User Interviews needs to do a better job of monitoring and punishing scammer behavior by researchers on its platform. The researchers on the platform use "application surveys" to gather valuable yet remunerated feedback from users. These researchers also tend to refuse payment to users for vague and unfounded reasons, after users submit their feedback. User Interviews can be fantastic but as long as researchers like this are allowed to abuse the platform, the company will decline in user trust. > > Overall, it wasn't worth it to take on the participant opportunity at User Interviews. ----- ### "User Interviews allows for quick earnings simply by providing your own opinions\!" — 4.0/5 > **Natalie** | *May 22, 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: User Interviews makes it really easy to earn for providing your opinion on personal experiences and even fun tasks. I get to express my feelings, provide useful information to researchers, and be rewarded. > > **Cons**: Sometimes the listed tasks approve me but then reveal to be applicable. A recent example was where I passed the prequalifying survey, but the actual task questions were not compatible with my technology. It was frustrating. > > Overall, User Interviews has been very rewarding. I have been an active user for many years and appreciate how much I have been able to earn from simply providing my opinions in reasonable amounts of time obligated for doing so. ----- ### "Great side gig for stay-at-home, remote and in-office/field jobs" — 5.0/5 > **Verified Reviewer** | *June 29, 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: User Interviews is a convenient way to make extra or supplemental income for anyone, whether you're a stay-at-home parent or working individual. I appreciate that User Interviews provides various opportunities to apply for interviews and tests. Each interview/test payment varies between $10 to over $100 per study. I have averaged 4 studies a month regarding various topics, anywhere from occupational studies to hobbies and hygiene products. > > **Cons**: I occasionally had a study that required me to create an account for another user testing site or app, which was inconvenient but not necessarily an issue with User Interviews itself. ----- ### "User Interviews" — 5.0/5 > **Refioe** | *June 12, 2024* | Writing & Editing | Recommendation rating: 6.0/10 > > **Pros**: I like the fact that it allows people from different countries to take part in order to make some money, and that it also has a referral program that could help to enhance one's earnings as a tester. > > **Cons**: What I dislike is the fact that it seems slightly hard to get tests because I have been using it for a while now and I have never qualified or be appointed for a test. However, some people do get tests, so maybe the problem is with my profile. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/169122/user-interviews?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/169122/user-interviews) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ko | | | pt | | | pt-PT | | ----- ## Structured Data