---
description: Learn more about XTIUM UCaaS pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: XTIUM UCaaS Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [XTIUM UCaaS](/software/169026/ip-phone-system)

# XTIUM UCaaS

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> Cloud based unified communication solution that helps you connect anywhere, integrate seamlessly \&amp; collaborate instantly.
> 
> Verdict: Rated **4.4/5** by 49 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses XTIUM UCaaS?

multi-location

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 49 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Evolve IP
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$7.48
- **Pricing model**: Per User
- **Pricing Details**: Contact Evolve IP for pricing details
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Auto-Dialer
- Call Center Management
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Scripting
- Call Transfer
- Caller ID
- Conferencing
- Contact Management Software
- IVR
- Predictive Dialer Software
- Recording
- Reporting/Analytics
- VoIP Software
- Voice Mail

## Integrations (8 total)

- Act\!
- Google Contacts
- Microsoft 365
- NetSuite
- Sage CRM
- Salesforce Sales Cloud
- SugarCRM
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)

## Related Categories

- [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)
- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)
- [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software)
- [Cloud PBX Software](https://www.capterra.ca/directory/31102/cloud-pbx/software)
- [Softphone Software](https://www.capterra.ca/directory/31029/softphone/software)

## Alternatives

1. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (467 reviews)
2. [Phone.com](https://www.capterra.ca/software/147610/phone-com) — 3.6/5 (72 reviews)
3. [Intulse](https://www.capterra.ca/software/161865/intulse) — 4.4/5 (132 reviews)
4. [RingEX](https://www.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews)
5. [GoTo Connect](https://www.capterra.ca/software/163604/GoTo-Connect) — 4.5/5 (671 reviews)

## Reviews

### "My review" — 4.0/5

> **Ketra** | *March 8, 2019* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: I like the way the Skype communicator software integrates with Skype and our company directory.
> 
> **Cons**: I struggle with transferring calls and adding users to a conference. It may be a user issue.
> 
> We use the phone handsets in our offices and I utilize the computer based VOIP software on my PC. Once we got through the initial learning curve our users figured things out. The training could be better and more clear. It felt rushed.

-----

### "phone system is easy to use" — 5.0/5

> **Nick** | *November 22, 2017* | Recommendation rating: 10.0/10
> 
> **Pros**: all the features we never had before. softphone for laptop, app for phone, auto forwading, remote office, all are great options.
> 
> **Cons**: cant think of anything we do not like about the software. maybe the skype for business plug in that doesnt work on mobile yet but thats about it.
> 
> the mobility of the software makes working from anywhere and being intouch with the office and outside world a breeze.

-----

### "BP Business Solutions ECS" — 4.0/5

> **Dale** | *September 10, 2019* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: Extremely intuitive agent interface and reporting engine for management team is fantastic. We have been given valuable insights into our business that we didn't have with our previous system.
> 
> **Cons**: Occasional dropped calls can be troublesome.
> 
> We've had a great experience with everyone at Evolve that we've come in contact with. Ownership of support issues, without escalation, can be a bit challenging at times, but overall we are very pleased with ECS and the phone system as a whole.

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### "Initial VOIP Setup" — 3.0/5

> **Christopher** | *October 6, 2023* | Accounting Software | Recommendation rating: 3.0/10
> 
> **Pros**: The idea of the system.  The redundancy with Broadsoft.  Integration with Teams.
> 
> **Cons**: The implementation process was very rough and the hardware suggested was terrible.  Support was brutal.
> 
> So far it has not been good.  We are going to give it a few months with the restructuring and the assignment of a dedicated CRM.  We have already seen improvement in support calls, but still need to see it sustained.  We have almost completely moved away from the terrible physical phones we were sold with this system and are just using headsets with laptop or mobile devices.

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### "Aldrich Advisors - Evolve review" — 4.0/5

> **Rick** | *July 3, 2024* | Accounting Software | Recommendation rating: 9.0/10
> 
> **Pros**: Reliable tech support, and great communication with our rep, \[sensitive content hidden\]
> 
> **Cons**: The Osmosis portal is a bit antiquated and the reporting isn't user friendly.
> 
> Overall experience is very good, tech support is usually very quick with requests.

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## Links

- [View on Capterra](https://www.capterra.ca/software/169026/ip-phone-system)

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