---
description: Learn more about Microsoft Teams pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Microsoft Teams Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Meeting Software](/directory/30802/meeting/software) > [Microsoft Teams](/software/168668/microsoft-teams)

# Microsoft Teams

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> Cloud-based collaboration platform with chat, video meetings, voice calling, file sharing, and app integration for teams of all sizes.
> 
> Verdict: Rated **4.5/5** by 11166 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Microsoft Teams?

Small businesses, mid-market, and enterprise organizations across healthcare, education, manufacturing, retail, and government.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11166 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$4.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Basque, Bengali, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Iran, Irish, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Luxembourgish, Macedonian, Malay, Malayalam, Maltese, Marathi, Mongolian, Māori, Nepali, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Scottish Gaelic, Serbian, Sinhala, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Vietnamese, Welsh, quz
- **Available Countries**: Afghanistan, Albania, Argentina, Armenia, Australia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Denmark and 57 more

## Features

- @mentions
- Access Controls/Permissions
- Activity Dashboard
- Agenda Management
- Alerts/Notifications
- Annotations
- Audio Calls
- Audio Capture
- Auto Framing
- Automatic Transcription
- Calendar Management
- Call Recording Software
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Desktop/Browser Sharing
- Discussions/Forums
- Document Management Software
- Event Scheduling
- File Sharing Software
- Host Controls
- Live Chat Software
- Meeting Management
- Mobile Access
- Mobile Screen Sharing
- Multi-Channel Communication
- Multi-User Collaboration
- Polls/Voting
- Presentation Streaming
- Presenter Control Management
- Private Chat
- Real Time Screen Sharing
- Real-Time Chat
- Recording
- Remote Support Software
- Reporting & Statistics
- Scheduling Software
- Screen Capture
- Screen Recording Software
- Screen Sharing Software
- Search/Filter
- Task Management Software
- Third-Party Integrations
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Chat
- Video Conferencing Software
- Video Layouts/Views
- Voice Mail

... and 1 more features

## Integrations (267 total)

- 8x8 Work
- ADFS Server Windows 2019
- ADP Global Payroll
- ADP GlobalView Payroll
- ADP Workforce Now
- AWS CloudFormation
- AWS Lambda
- ActiveDirectory Domain Controller for Windows 2016
- Adobe Acrobat
- Adobe Acrobat Sign
- Adobe Export PDF
- Airtable
- Amazon Aurora
- Amazon Aurora Serverless V2
- Amazon EC2

... and 252 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Meeting Software](https://www.capterra.ca/directory/30802/meeting/software)

## Related Categories

- [Meeting Software](https://www.capterra.ca/directory/30802/meeting/software)
- [Video Conferencing Software](https://www.capterra.ca/directory/31895/video-conferencing/software)
- [Team Communication Software](https://www.capterra.ca/directory/31033/team-communication/software)
- [Web Conferencing Software](https://www.capterra.ca/directory/30075/web-conferencing/software)
- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)

## Alternatives

1. [Zoom Workplace](https://www.capterra.ca/software/144037/zoom-video-conferencing) — 4.6/5 (14688 reviews)
2. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17731 reviews)
3. [Google Meet](https://www.capterra.ca/software/176572/google-hangouts) — 4.5/5 (12178 reviews)
4. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24219 reviews)
5. [GoTo Meeting](https://www.capterra.ca/software/163332/gotomeeting) — 4.4/5 (11531 reviews)

## Reviews

### "MS Teams: Powerful, Packed and Can't Live Without" — 5.0/5

> **Raxit** | *June 26, 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: - Excellent Microsoft 365 integration - Word, Excel, SharePoint etc. works seamlessly within the MS Teams&#10;- Absolutely love Simplicity of the Audio/Video calls with some amazing features like backgrounds, live captions, transcriptions etc.&#10;- Channels is a great part of MS Teams, allows organized conversations with multiple teams &#10;- Sharing files, saving notes, sharing code snippets and using other apps right within the MS Teams is what I love the most about this platform.
> 
> **Cons**: - While the normal functions are easy to use, some of the advanced features are not that easy to start working with.&#10;- Notifications might get noisy when working with multiple teams&#10;- The application is resource heavy and might feel sluggish, specially on older machines
> 
> Overall, it is one of the most powerful collaboration tools out there and once you use it, you can't live without it.

-----

### "Teams for Small Business - huge success\!" — 5.0/5

> **Bill** | *July 15, 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Microsoft Teams is how it brings communication, meetings, file sharing, and collaboration together in one place. It makes it easy for teams to stay connected, share updates, and work together efficiently without having to switch between different tools.
> 
> **Cons**: It can also become difficult to keep chats, files, and conversations organized when working across multiple teams and channels.
> 
> Our overall experience with Microsoft Teams has been positive. It has been a reliable tool for communication, meetings, and collaboration, making it easier for teams to stay connected and share information. While it can take some time to get used to all the features and keep things organized, it has been a valuable platform for everyday work.

-----

### "The platform that kept me connected while building my career in Canada" — 4.0/5

> **Manpreet** | *July 1, 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: What I liked most about Microsoft Teams was that it brought everything together in one platform. I could join virtual meetings, communicate with colleagues, share documents, and collaborate without switching between different apps. During my learning and professional journey, it helped me stay organized and never miss important discussions or updates. I also appreciated how well it worked with Microsoft Word, Excel, and PowerPoint, making teamwork much more efficient.
> 
> **Cons**: When I first started using Microsoft Teams, I found the number of features and menus a little overwhelming because I was new to the platform. It took some time to understand where everything was. I also noticed that video calls could occasionally lag on slower internet connections, and notifications sometimes became overwhelming during busy periods. However, once I became familiar with the platform, it became one of the tools I relied on regularly for communication and collaboration.
> 
> Microsoft Teams became one of the first professional collaboration platforms I regularly used after moving to Canada. As I was preparing for my physiotherapy career and participating in online meetings, training sessions, and group discussions, Teams helped me stay connected with instructors, colleagues, and healthcare professionals. Since everything was available in one place—video meetings, chats, file sharing, and announcements—it made communication much easier. As someone adapting to a new country and a new healthcare system, having a reliable platform for learning and collaboration gave me confidence and helped me feel connected even when working or studying remotely.

-----

### "MS Teams , a great communication tool" — 4.0/5

> **Andre** | *October 3, 2026* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: All my clients and subcontractors are using it. Besides being the place where we hold the project files, which are backed up in the cloud, we hold more than 25 meetings a week using that tool
> 
> **Cons**: the most annoying thing is the continuous changes in the location of the buttons, i wish they would stop doing this
> 
> Great, I am hosting or attending 25 meetings a week, getting minutes of the meeting automatically and it work in Englisg and French .

-----

### "A basic and well-rounded option for professional communication and management" — 5.0/5

> **Jonathon** | *April 1, 2026* | Capital Markets | Recommendation rating: 10.0/10
> 
> **Pros**: Your chats are well organized in relation to everything how everything else is laid out in the platform and you never lose track of a specific chat. There is also a "cork board" scheduler to make collaborating easier. There are also some fun customization options for your meetings like backgrounds.Screen sharing and recordings is very easy.
> 
> **Cons**: There can be some slowdown during large video team meetings, especially if you are running Chrome or Worse at the same time. It can be a little confusing going from one Teams window or tab to another when a video chat is underway.
> 
> It has become the gold standard for communicating with my team professionally and keeping our projects and ideas organized. I even use it to record a podcast with a coworker weekly.

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## Links

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