--- description: Learn more about Expo Pass pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Expo Pass Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Registration Software](/directory/30111/registration/software) > [Expo Pass](/software/168633/expopass) # Expo Pass Canonical: https://www.capterra.ca/software/168633/expopass Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/168633/expopass?page=2) > Event management tool that helps teams deliver onsite badge printing, check-in, registration, and management tools to level up events. > > Verdict: Rated **4.8/5** by 116 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Expo Pass? Designed for event organizers looking for an easy and powerful all-in-one event platform for in-person, virtual, and hybrid events. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 116 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Expo - **Location**: Chicago, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$2,495.00 - **Pricing model**: Other - **Pricing Details**: Custom quote available based on business size. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Agenda Management - Alerts/Notifications - Attendee Management - Attendee Profiles - Attendee Tracking - Badge Management - Barcode/Ticket Scanning - Calendar Management - Clock In/Out - Confirmations/Reminders - Contact Management Software - Customizable Branding - Data Import/Export - Email Marketing Software - Event Calendar - Event Management Software - Event Maps - Event Scheduling - Event Ticketing - Exhibit/Vendor Management - Guest List Management - Lead Generation Software - Live Streaming Software - Marketing Automation Software - Mobile Access - Mobile Check-in - Networking - One-to-One Messaging - Online Payments - Online Registration - Payment Processing Software - Promotions Management - QR Codes - Real-Time Updates - Registration Management - Reporting & Statistics - Reporting/Analytics - Social Media Integration - Social Promotion - Speaker Profiles - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - Ticketing Software - Visitor Registration - Website Management ## Integrations (10 total) - GoTo Meeting - GoTo Webinar - Guidebook - RSVPify - Restream - Swoogo - Vimeo Livestream - Webex Suite - Zapier - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Registration Software](https://www.capterra.ca/directory/30111/registration/software) ## Related Categories - [Registration Software](https://www.capterra.ca/directory/30111/registration/software) - [Event Booking Software](https://www.capterra.ca/directory/31009/event-booking/software) - [Mobile Event Apps Software](https://www.capterra.ca/directory/31716/mobile-event-apps/software) - [Event Management Software](https://www.capterra.ca/directory/20030/event-management/software) - [Virtual Event Software](https://www.capterra.ca/directory/32017/virtual-event/software) ## Alternatives 1. [Cvent Event Management](https://www.capterra.ca/software/26318/cvent-event-management) — 4.5/5 (990 reviews) 2. [Purplepass](https://www.capterra.ca/software/133885/purplepass-ticketing) — 4.9/5 (304 reviews) 3. [zkipster](https://www.capterra.ca/software/158879/zkipster-rsvp-check-in-more) — 4.6/5 (78 reviews) 4. [Ticket Tailor](https://www.capterra.ca/software/112510/ticket-tailor) — 4.9/5 (595 reviews) 5. [EventsAir](https://www.capterra.ca/software/130158/eventsair) — 4.6/5 (54 reviews) ## Reviews ### "Easy-to-use, robust check-in platform for large-scale events" — 5.0/5 > **Erin** | *January 7, 2026* | Higher Education Software | Recommendation rating: 9.0/10 > > **Pros**: I greatly appreciate the seamless attendee experience we're able to offer our reunion attendees when we use Expo Pass. From offering print-on-demand name badges, to the individualized QR codes per registrant, to the easy session scanning and tracking, the whole system works for us. > > **Cons**: One of the only areas for improvement for our business use is to realize better system integration. We just recently transitioned to Salesforce, but all integrations above and beyond our minimum viable product is at least two years away. I can't wait for the day that marking a registrant as having attended in Expo Pass means they'll automatically be marked as having attended in our Salesforce database, as well\! > > We've been partnering with Expo Pass for our annual reunion event for the past 3+ years and it's become increasingly easier every year. They are our best solution to date for print-on-demand nametags and easy to set up check-in kiosks. ----- ### "Conference and Trade Show Event Management" — 5.0/5 > **Ray** | *December 19, 2025* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: We were in need of a service for our event for on-site registration including payment capture as well as name badge printing. Online research lead us to Expo Pass, which turned out to be a great choice to fulfill our event needs. Website was rather easy and intuitive to navigate and if there were problems, the Expo Pass support team was ready to help. All the necessary hardware was sent as planned and everything worked well throughout the 3-day event. Self check-in was easy and on-site registrations also worked well. Users of the kiosks for check-in/name badge printing and on-site registrations exclaimed how well everything worked. > > **Cons**: Had an issue setting-up the registration form on the user website. Recommendations from support attempted to remedy the problem, but self-help guides were repetitive and standard responses. It took several attempts to correct the problem. Also, on-site registrations by a single person signing-up multiple attendees did not work as planned initially. > > A great experience overall. Frequent email reminders kept the entire project on-track leading up to our event. The multitude of online user guides were very detailed and very helpful. ----- ### "Could be good, but currently it is extraordinarily limited." — 1.0/5 > **David** | *September 12, 2024* | Religious Institutions | Recommendation rating: 1.0/10 > > **Pros**: The app and registration interface is beautiful. Printing badges is pretty quick and also aesthetically pleasing. > > **Cons**: There are several aspects of ExpoPass that needs to be corrected for Conference with 1000 or more attendees, CEU tracks, group registration needs, or multiple sessions offered simultaneously. I've delineated the issues below: 1. Registration Page set-up has minimal customization at the time of our conference (Sept 2024). As a User there is no way to indicate where you want your questions to show up on the ExpoPass registration form, nor what order you want the options from a drop down box to appear (ie. alphabetical order, number order, etc). 2. Session selections have no internal logic. Registrants can select multiple conflicting sessions. For example, if between 1pm and 3pm there are 4 workshops, at registration there is nothing that prevents a person from selecting all 4 of those workshops and registering for them. This plays havoc on the ability to know actual registration numbers verse mistakes. Additionally there is no way to make any session selections time slots mandatory so registrants easily look over session hour options, or for multi day events, miss the subsequent days because they did not select each day through the small drop down box at the top of the page. Additionally if you do see that box and move to the next page, it does not begin you at the top of that page, but rather in the same x/y position as the previous page. 3. Once a person is registered there no way to print their session selections. Session numbers cannot be printed on badges, mail merges, or even exported as an excel database. You have 2 options to retrieve this data, either export the "Session Pre-registration URL" which you can click for every user to see their selections, or you can download the Session Attendance report which is a roster for who is signed up for individual sessions. Neither report is useful if you want to look at what a group of individuals selected (or failed to select because they overlooked something, see number 2). Additionally the URL once opened does not indicate on the open browser whose sessions you're editing. When working in spreadsheets you must be VERY careful to avoid mistakenly selecting Joe's URL when attempting to edit Jane's URL because once the URL is open it does not tell you whether you are looking at Joe's or Jane's session options and since you can't pull a report on those options mistakes are easily made. 4. The only way to register groups through the system is through a Promocode system. We have several schools and Churches who register groups for our conference, and creating promocodes and invoicing those groups for their group amount through the promocode they purchased was our only option. This became cumbersome as promocodes at the time of our conference (Sept 2024) could only adjusted by the user to be either unlimited or one time use. We needed to create an additional database of promocodes and work with ExpoPass' Dev Team to ensure the appropriate limits were set, the promise was that these limits would take effect 1 to 2 business days after the request but in reality it was up to a week or beyond since the Dev Team would only review those requests weekly. Additionally the promocodes are tied to Registration Level and not to individual registrant. This makes sense in a "Tiered Ticket" scenario but for CEU tracks that have the same value as General Admission tracks this is a complete mess, as groups like schools and Churches who need promocodes to register their groups will have multiple different track needs. There should be an option to tie a promocode to the registration at the end rather than only to tracks. 5. The Exhibitor tab is completely unusable. When an exhibitor is inputted into the Exhibitor tab the ARE NOT included with the credentials that are printed. They need to be added to the Attendees tab in addition to being in the Exhibitor tab. In the Exhibitor tab only one person can be link with an exhibitor company. We have several publishing companies who come to exhibit at our conference and every one of them will send more than one person to assist at their exhibitor booth. This is "rectified" in the exhibitor portion of the app, but even there exhibitors can add their own personnel, but none of that info gets to the User and thus none of their personnel gets credentials for the event. 6. Attendees cannot also be Users. A User in ExpoPass is anyone who has access to the data to add attendees, manipulate sessions, or scan attendees at session doors for CEU tracking. For example, me as the client could not be registered as an attendee at my conference if I wanted to also control the data at my conference. The way around this is to create a separate email and generate 2 different sign-in profiles, one as a user and one as an attendee. There are many more problems, but the max character limit is 5000. Other issues to ask about: inconsistent capitalization across platform, Spanish options, if/than logic needs, and more. > > The majority of the people at ExpoPass are great to work with, but the gross limitations to the system do not warrant the price tag. It would not have looked as nice, but I could have almost all the same functionality through a Google From that I received registering with ExpoPass. ----- ### "Level up your event with ExpoPass\!" — 5.0/5 > **Ashley** | *February 20, 2026* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: My favorite thing about ExpoPass is the ease of use for both planners and participants. Also, the ExpoPass team is great at reminding you of deadlines to fill out event info online, upload badge designs, import attendees, and more. > > **Cons**: ExpoPass is a little pricey but absolutely work every penny\! They take care of shipping the equipment directly to your event location and schedule pick up for after the event is over. > > ExpoPass has been just the right addition to level up our conferences. Participants are always impressed at how easy it is to check in, review their info, and print their badge on site. It is also extremely helpful on the back end for set up. ExpoPass team members help you with everything from setting up the badge design, importing attendee lists, and shipping the equipment (with return labels) directly to your conference location. I would definitely recommend using ExpoPass. ----- ### "ExpoPass Review" — 5.0/5 > **Ryan** | *February 28, 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: ExpoPass has everything you need to manage you event or conference\! It helps when you have a event management platform that works and you have the support on the back end to bring it all together. > > **Cons**: The only thing I think they need to improve on is the live streaming. Not sure if it's a Zoom issue or ExpoPass issue, but sometimes the Zoom links do not work for our attendees. > > We've used ExpoPass for 4 years now to help manage our conference registrations, collect payments and stream our sessions live to those attendees that can't make it in person. They have the whole package for your event management needs. In addition, their customer service is top notch and they are always there when you need them. I highly recommend you give them a chance to help support your next event or conference\! ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/168633/expopass?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/168633/expopass) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data