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What Is Google Workspace?

Google Workspace business solutions seamlessly integrate everything that you and your team need to get anything done, all-in-one place, including professional @yourcompany email. Whether it’s a video call with a client, chat room with your supplier or shared drive with partners, stay connected with everyone who is important to your business.

Who Uses Google Workspace?

Google Workspace brings email, chat, files, meetings and your favorite apps into a people-first experience powered by Google AI so that you can safely connect, create and collaborate.

Google Workspace Software - Google Workspace business solutions seamlessly integrate everything that you and your team need to get anything done, all-in-one place, including professional @yourcompany email.
Google Workspace Software - Custom professional email @yourcompany. Build customer trust with professional email addresses at your domain.
Google Workspace Software - Connect and collaborate with customers, partners and suppliers. Whether it’s a video call with a client, chat room with your supplier or shared drive with partners, stay connected with everyone who is important to your business.
Google Workspace Software - Google Workspace includes other familiar tools beyond Gmail and Calendar – get access to business versions of Google Meet, Chat, Drive, Docs, Sheets and more in a single view.
Google Workspace Software - Flexible, helpful business collaboration solutions for all the ways that work is changing.

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Reviews of Google Workspace

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.3
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
William
William
Owner in US
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great Software!!

5.0 last month New

Comments: Still using it and inqould be lost without it.

Pros:

Easy to implement and use after. It didnt cost an arm.and a leg either.

Cons:

Not much i didnt like that i can think of.

Tito
Computer Consultant in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Amazing product. Uptime, support, easy to use, low cost for a great suite. Powerful.

5.0 last month New

Comments: Overall great product good price. Awesome technology. Great tools. Uptime is almost perfect. Google products are solid. Do your due diligence and find out if its for you.

Pros:

It was easy to setup and migrate from 365. Powerful suite with lots of tools. I mainly use it for email. Google search and Gmail are powerful tools by default and free. Now imagine having a paid version of it with all that and some extra tools. Like extra space, domain, Outlook sync support. Spam support by default is great and keeps most garbage out. You don't need to set it up or tweak it like 365. Archiving is the best, you can hold all your email and archive it. You can still access it with search. 365 still has an outdated pst files the grows exponentially. Overall a great product recommended but do your homework.

Cons:

Only real issues are if you lose your credentials or access to an old phone number that has all the recovery information. It's over complicated just to recover your account. I don't mind because I don't want people hacking my account. I had to prove ownership even though I could log in. Proving ownership is complicated so have good records and if you change phone numbers make sure you update all your account settings. Also if you have 365 you will need to purchase Microsoft office on your own. Google docs, sheets, are great but not as powerful as Microsoft Office products.

Lynn
Licensed Clinical Social Worker in US
Mental Health Care, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Google workspace

3.0 last month New

Pros:

Uncertain at this time as I have not had enough time to work with it yet.

Cons:

Uncertain at this time as I have not had enough time to work with it yet.

Jaqlyn
HR and Communications Manager in US
Automotive, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Good for what it is

5.0 4 months ago

Comments: Google Workspace was the easiest to integrate with our website host, which is why we went that avenue; however, after our subscription ends, we may consider looking at a different avenue. Google is one of the most expensive options, and while it does work and you are likely to not ever experience issues in functionality, if you need any help with issues that cannot be solved via chatbot or help articles, it's almost impossible to get assistance from Google. We still have existing customer service help requests or review requests that have cases that have been open for years. Overall, Google workspace is simple, straightforward, easy-to-set up, and does what it says it will; our complains would be that it is probably the most costly option, has some features that are lacking and need to be updates, and Google's abysmal customer service.

Pros:

We chose Google Workspace primarily because of it's compatibility with our current website. They are our host's partner. The ease-of-use is hard to beat. Google's service is great in the set-up stage. For the most part, everything works as it should, and Google offers a lot of helpful features to assist in document management, reports, etc. that can all be used in the day-to-day business management.

Cons:

Google's service after you are a customer is abysmal and disappointing. You can only get assistance via chatbots and online articles, so if there is an actual issue, good luck getting it resolved. The customization features for the inbox are lacking (Outlook's is what I would consider ideal). While google's tools and features are helpful, I would generally consider what Microsoft has to offer as better and used more frequently.

Nathalie
CEO in France
Restaurants, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Ideal for small entrepreneurs and easy to handle, no headache

5.0 last month New

Comments: We're a small restaurant business, with little time to spare for administrative tasks, especially for office work and its configuration. G.Workplace helped us to be efficient and save maximum time, while remaining autonomous and, above all, cost-effective.

Pros:

The Google suite is simple, fast, fluid, and you can quickly find all the vital functions for a small business, at a fraction of the cost of big licenses. Messaging, aliases, filters, effective anti-spam, office suite, sharing, document versions, cloud storage. It's great! A real time saver to focus on production.

Cons:

You might find yourself alone sometimes, especially with the office suite or email setup. But there's such a community that the solution comes autonomously after just a few minutes of research.