--- description: Learn more about Zoho SalesIQ pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho SalesIQ Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Zoho SalesIQ](/software/168135/zoho-salesiq) # Zoho SalesIQ Canonical: https://www.capterra.ca/software/168135/zoho-salesiq Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/168135/zoho-salesiq?page=2) > An all-in-one customer engagement tool with live chat, website visitor tracking, and analytics capabilities. > > Verdict: Rated **4.4/5** by 98 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho SalesIQ? Intended Users: Mid Size Business, Small Business, Entrepreneurs, Startups, Freelancers. Supported Countries: Worldwide ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 98 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Free: 3 users Connect with 10k visitors / month Basic: $10/ month / user Connect with 50K visitors / month Professional: $17/ month/ user Connect with 100K visitors / month Enterprise: $25/ month / user Connect with 200k visitors / month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Danish, Dutch, English, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese - **Available Countries**: Albania, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina and 169 more ## Features - Activity Dashboard - Alerts/Notifications - Automated Responses - Automated Routing - Autoresponders - CRM Software - Campaign Management Software - Chat/Messaging - Chatbot Software - Code-free Development - Collaboration Tools - Communication Management - Contact Database - Content Management System (CMS) Software - Customer Experience Management - Customer History - Customer Support Software - Customizable Branding - Customizable Fields - Data Import/Export - Data Visualization Software - Email Management Software - Engagement Tracking - Feedback Management - File Sharing Software - Geotargeting - Interaction Tracking - Language Detection - Lead Capture Software - Lead Qualification - Live Chat Software - Mobile Access - Multi-Channel Communication - Multi-Language - Multi-User Collaboration - Natural Language Processing - Performance Metrics - Pre-Configured Bot - Proactive Chat - Query Suggestions - Real-Time Monitoring - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Search/Filter - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing ## Integrations (49 total) - AWeber - ActiveCampaign - Aurea Campaign Manager - BigCommerce - Breeze - CS-Cart Store Builder - Campaign Monitor by Marigold - Clicky - CoreCommerce - Drupal - GAO Telephony - GetResponse - Google Analytics 360 - HappyFox Help Desk - HubSpot Marketing Hub ... and 34 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software) ## Related Categories - [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software) - [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software) - [Sales Engagement Platform Software](https://www.capterra.ca/directory/32195/sales-engagement-platform/software) - [Chatbot Software](https://www.capterra.ca/directory/32448/chatbot/software) - [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software) ## Alternatives 1. 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[Zendesk Suite](https://www.capterra.ca/software/164283/zendesk) — 4.4/5 (4090 reviews) ## Reviews ### "Measuring traffic to your website" — 3.0/5 > **Connor** | *November 29, 2024* | Financial Services Software | Recommendation rating: 6.0/10 > > **Pros**: What we liked with SalesIQ is that you can measure how many people are visiting your website and sync it with data in the CRM. > > **Cons**: As not overly techy people, this platform was more challenging to setup and use than other Zoho products. > > We use Zoho Sales IQ to help us measure traffic to our website with new leads and repeat clients that are in our CRM. ----- ### "Awesome chat management and chatbot solution for driving sales" — 5.0/5 > **Sarp** | *January 25, 2025* | Internet | Recommendation rating: 10.0/10 > > **Pros**: The ability to connect and manage all my chats from different social media channels in one platfom is awesome\! > > **Cons**: Its interface is pretty easy to use but it could make better use of color coding to help navigate > > Great\! It helps solve so many problems in just one solution. No need to jump between different platforms to manage chats. ----- ### "Great visitor tracker and front-end communication for my site visitors" — 5.0/5 > **Ed** | *December 15, 2023* | Photography | Recommendation rating: 9.0/10 > > **Pros**: The live chat is fantastic and critical for quick deals when customers are most primed to book. They feel great about getting instant answers or directions around the site. They feel they are being attended to and cared for. Further, with Zobot chatbot set up, I can also delegate answering quite a few questions about my policies and experience. It can also be connected to my Facebook business page inbox and Instagram DM\! This saves me a ton of time\! With some effort and intelligence on my side, I can also track or even identify the repeated visitors, see what interests them the most, and assess how likely they are to close a deal. Lastly, all that info is integrated into Zoho CRM for an overall picture of my clients. > > **Cons**: Sometimes, the chatbot isn't as smart, answering wrong questions despite extensive training (using business terms) on my side. Next, live chat may mess up the names in CRM for the recognized leads/contacts. Lastly, some of the user/device data seen during the live visit disappears after the visit. I wish there were more control over the data that is collected but remains untapped by the admin. ----- ### "Sales IQ is real time website engagement" — 5.0/5 > **Mario** | *December 12, 2023* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: You can see what visitors do on your website and you can get in contact with them to bring information or help > > **Cons**: To use the full potential (and this is gigantic) of Sales IQ, who have to do a lot of homework (learning, practice) > > It runs all the time. If you would cut it off my website, there would be missing a very important part that helps to analyze the content. And easy to use for visitors. ----- ### "Excelent software for online support" — 5.0/5 > **Divaldo** | *February 11, 2024* | Consumer Services | Recommendation rating: 5.0/10 > > **Pros**: Excelente and powerful tool that helped me improve my customer engagement and sales. Excelent Live chat, Chatbot, Visitor tracking excelent feature. > > **Cons**: As I use different tools from Zoho, the only downside is that each tool has its own price and makes the set of tools quite expensive. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/168135/zoho-salesiq?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/168135/zoho-salesiq) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data