---
description: Learn more about MyLobby pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MyLobby Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Visitor Management Software](/directory/10020/visitor-management/software) > [MyLobby](/software/167566/mylobby)

# MyLobby

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> A self-serve visitor management system to improve check-in and alerting processes, as well as maintain tracking and security.
> 
> Verdict: Rated **4.9/5** by 16 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses MyLobby?

MyLobby's target market comprises medium-sized companies and large enterprise corporations across various industries who seek a comprehensive visitor management solution.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 16 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: AutomateWorkflow.com
- **Location**: Burlington, Canada
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$45.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Five-tier structure billed per location. Four published plans (Lite at $45/month, Basic at $85/month, Standard at $179/month, and Professional at $249/month), all billed annually. An Enterprise tier is available with custom pricing and additional advanced features; pricing is provided on request.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Canada, United States

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Badge Management
- Contact Management Software
- Digital Signature Software
- ID Scanning
- Pre-Registration
- Reporting & Statistics
- SMS Messaging
- Self Check-In/Check-Out
- Watch List
- Wireless Internet Access Control

## Integrations (3 total)

- Eventbrite
- LoopNet
- Mailchimp

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Visitor Management Software](https://www.capterra.ca/directory/10020/visitor-management/software)

## Related Categories

- [Visitor Management Software](https://www.capterra.ca/directory/10020/visitor-management/software)
- [Facility Management Software](https://www.capterra.ca/directory/30211/facility-management/software)
- [Venue Management Software](https://www.capterra.ca/directory/30811/venue-management/software)

## Alternatives

1. [Visitly](https://www.capterra.ca/software/179358/visitly) — 4.5/5 (48 reviews)
2. [Archie](https://www.capterra.ca/software/1023304/archie) — 4.9/5 (82 reviews)
3. [Vizito](https://www.capterra.ca/software/147970/vizito) — 4.7/5 (169 reviews)
4. [Swiftlane](https://www.capterra.ca/software/1021069/swiftlane) — 4.6/5 (95 reviews)
5. [The Receptionist for iPad](https://www.capterra.ca/software/133191/the-receptionist-for-ipad) — 4.8/5 (328 reviews)

## Reviews

### "MyLobby for guests" — 5.0/5

> **Julie** | *April 14, 2026* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: Affordable, easy to manage and efficient for checking in visitors. Starting with MyLobby was easy with the great customer support to help navigate onboarding.
> 
> **Cons**: There was nothing I could say I did not like. As per usual when using a new app there is going to be some trouble shooting.
> 
> My overall experience with MyLobby was a positive one. It made signing in visitors quick and efficient.

-----

### "MyLobby actually takes a very good care of their customers' overall satisfaction. Highly recommended" — 5.0/5

> **Abdelrahman** | *October 11, 2017* | Recommendation rating: 10.0/10
> 
> **Pros**: -Configuration possibilities.&#13;&#10;-Their amazing and very friendly developers.&#13;&#10;-Easiness and compliance.&#13;&#10;-Meeting good quality expectations.

-----

### "MyLobby Visitor Management" — 5.0/5

> **Fernanda** | *July 6, 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Practicality, easy to use, great customer care.
> 
> **Cons**: No complaints at the moment. I am happy with the product.
> 
> Great my members love it\!

-----

### "Streamlined Visitor Management" — 5.0/5

> **Nick** | *July 7, 2023* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Efficient visitor data capture, responsive support, customizable questions, real-time alerts
> 
> **Cons**: Deployment could be a bit smoother. But it got handled by Vendor quite professionally
> 
> Made managing a stream of visitors much more manageable, and helped us direct visitors more effectively. As a result were able to track all of the KPI's from the purpose of your visit, when they arrive and and the total duration

-----

### "Streamlining Visitor Experience: A Review of MyLobby for Housing Services"" — 5.0/5

> **Edgar** | *May 10, 2023* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: Its ability to streamline the visitor experience, provide real-time staff notifications, seamlessly integrate with our workflows, offer customized data collection, and enhance visitor satisfaction have made MyLobby an indispensable tool for our services. However, what truly sets them apart is the exceptional customer service provided by their team. Their dedication to understanding our unique requirements and going above and beyond to adapt their services to meet our specific needs has been truly remarkable. This outstanding level of customer service has solidified our trust in MyLobby and made our experience with them even more exceptional.
> 
> **Cons**: One notable drawback is the limited options available for building forms/questionnaires. We have found that the current options provided by the product could be more robust and flexible, making it easier to create tailored questionnaires to gather specific visitor information.Additionally, we have identified some limitations in the interface of the product. While it is functional and user-friendly, an upgrade to the interface would greatly enhance the overall user experience. A more modern and intuitive interface would not only improve aesthetics but also contribute to increased efficiency and ease of use for both staff and visitors.
> 
> we highly recommend MyLobby as a reliable and effective solution for streamlining visitors. The benefits it offers, coupled with exceptional customer service, have significantly improved our efficiency, visitor satisfaction, and overall service delivery.

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## Links

- [View on Capterra](https://www.capterra.ca/software/167566/mylobby)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/167566/MyLobby/> |
| en-AE | <https://www.capterra.ae/software/167566/mylobby> |
| en-AU | <https://www.capterra.com.au/software/167566/mylobby> |
| en-CA | <https://www.capterra.ca/software/167566/mylobby> |
| en-GB | <https://www.capterra.co.uk/software/167566/mylobby> |
| en-IE | <https://www.capterra.ie/software/167566/mylobby> |
| en-IL | <https://www.capterra.co.il/software/167566/mylobby> |
| en-IN | <https://www.capterra.in/software/167566/mylobby> |
| en-NZ | <https://www.capterra.co.nz/software/167566/mylobby> |
| en-SG | <https://www.capterra.com.sg/software/167566/mylobby> |
| en-ZA | <https://www.capterra.co.za/software/167566/mylobby> |
| fr | <https://www.capterra.fr/software/167566/mylobby> |
| fr-BE | <https://fr.capterra.be/software/167566/mylobby> |
| fr-CA | <https://fr.capterra.ca/software/167566/mylobby> |
| fr-LU | <https://www.capterra.lu/software/167566/mylobby> |

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