What Is Samsara?

Streamline your operations and reduce costs with Samsaras all-in-one platform for fleet management. Live-to-the-second GPS tracking shows your vehicles in real time and pairs with rich reports so you can plan better routes, dispatch drivers at the last minute, and share accurate ETAs with customers. With integrated dash cams, driver safety scores, and automatic alerts for speeding, idling, and geofences, Samsara helps you protect your business and assets. Samsara is an FMCSA-approved ELD.

Who Uses Samsara?

Enterprise businesses from all types of industries use Samsara to simplify their operations and reduce costs.

Where can Samsara be deployed?

Cloud-based
On-premise

About the vendor

  • Samsara
  • Located in San Francisco, US
  • Founded in 2015

Samsara support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, Germany, Mexico, United Kingdom, United States

Languages

Dutch, English, French, German, Italian and 1 others

Samsara pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • No free version

Samsara does not have a free version but does offer a free trial.

get a free trial

About the vendor

  • Samsara
  • Located in San Francisco, US
  • Founded in 2015

Samsara support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, Germany, Mexico, United Kingdom, United States

Languages

Dutch, English, French, German, Italian and 1 others

Samsara videos and images

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Features of Samsara

  • Alerts/Notifications
  • Asset Tracking Software
  • Customer Database
  • Customer Management
  • Dispatch Management
  • Document Management Software
  • Drag & Drop
  • Driver Management
  • Employee Management
  • Fleet Management Software
  • For Freight Operations
  • Fuel Management Software
  • Fuel Tracking
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Incident Reporting
  • Live Driver Tracking
  • Maintenance Management Software
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Performance Metrics
  • Quotes/Estimates
  • Real Time Monitoring
  • Real-time Updates
  • Repair Tracking
  • Reporting & Statistics
  • Route Optimization
  • Routing
  • Scheduling Software
  • Search/Filter
  • Service History
  • Shipment Tracking Software
  • Third Party Integrations
  • Two-Way Communication
  • VIN Lookup
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Work Order Management

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Reviews of Samsara

Average score

Overall
4.1
Ease of Use
4.1
Customer Service
4.0
Features
4.0
Value for Money
3.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Daniel
Public Works Supervisor in US
Government Administration, 201-500 Employees
Used the Software for: 1-5 months
Reviewer Source

Samsara Review

5.0 last month New

Comments: Samsara has been a great service so far. I find much more value with this service than past providers. I also expect that we may begin using some of the additional features when we get time to work with them.

Pros:

Samsara is very user friendly, it seems to have endless features you can use. We like the cameras they offer and have them on all of our route service based vehicles to be able to confirm missed trash collections or confirm issues with why carts may have not been collected.

Cons:

Pulling the camera footage can occasionally be difficult just because the points on the map do not always align perfectly with the footage. This is a simple problem to fix, I just expand the amount of footage I pull.

Alternatives Considered: Verizon Connect

Reasons for Choosing Samsara: We had Verizon Networkfleet which was still running on 3G so we had to either upgrade or find a new provider.

Switched From: Verizon Connect

Reasons for Switching to Samsara: Samsara had real time tracking and no bread crumb trails. The past service we used had bread crumb trails which could be difficult to decipher. Samsara also has much better customer service.

Richard
IT-safety in US
Transportation/Trucking/Railroad, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Samsara The Best Product on the Market, Above and Beyond!

5.0 last month New

Comments: Samsara is next gen top of the line. We have saved millions on non-accidents due to the high quality video and camera stills. The lack of down time has saved us uncountable dollars. Very easy to setup, configure, and implement. I was able to order, receive, program, install, and have 400 trucks working in 3 months, all while taking our time. Service is the BEST I've ever dealt with, quick to reply, always answer the phone. Lifetime warranty on hardware. I could go on for hours...

Pros:

The camera will send you video when an event happens, no waiting for a driver phone call, or not being aware of an incident/accident. Has saved us millions in the first 6 months of use. The driver ELD app is customizable (workflow) and VERY EASY for drivers to learn and use. Equipment install is 5 minutes, driver training is 15 minutes. After 400 installs and driver training this time savings is enormous. Over 400 cameras, vehicle gateways, 600 trailer trackers, and ZERO hardware failures. Plug it in and it works! With no formal training I was able to unbox, program, install, and use the hardware/software the first day.

Cons:

The driver app has a few pages where there is no next or advance button, you have to use the upper left back arrow ( <- ) on some pages to go back or exit a page.

Loren
General Manager in US
Retail, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Two years of Use

5.0 last month New

Comments: Helping to establish better driving accountability.Better maintenance of the fleet.Keep accurate track of mileage travelled on a daily basis for cost tracking.

Pros:

Real Time Tracking is helpful in our business to have our vehicles location for giving delivery times to customers that aren't present when the deliveries are made, giving the time/date and a picture of our vehicle at their facility helps with proof of delivery.Maintenance tracking is helpful for keeping vehicles service intervals to be done on time with the alerts to show up before mileage has been reach.

Cons:

Following distance notifications can be annoying when driving in heavy traffic because the settings are fairly sensitive.Downloading footage from cameras can very slow at times, not sure if that has to do with the cellar service or if there could be an update to improve that retrieval.

Jessica
PROJECT ANALYST in Colombia
Transportation/Trucking/Railroad, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Nice System

5.0 last month New

Comments: In general it has been a great experince, I can have in real time miles per truck, location, even pictures from the camera.

Pros:

This software has a good interface, the look and feel is nice. It is not soo hard to set up the company and we can be pretty independent on setting up drivers, tucks, etc. I like the integrations section, it allows me to integrate all my operations.

Cons:

I think the help center is not good at all, I mean sometimes it takes to much to get a reply and I do not feel the resources center or documentation is enough to understand and use all the capabilities of the application

Jonathan
President in Canada
Transportation/Trucking/Railroad, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Frontier

5.0 last month New

Comments: We originally switched our dashcams to the Samsara Dashcam as our prior providers product was having issues being connected and recording when it was needed. The switch was easy and the product was excellent, through that we were able to get a preview of the other features available from Samsara. When we decided to make the switch for all of our telematics it was easy and straightforward. I was surprised at how effortless it was to connect our TMS software to Samsara.

Pros:

The ease of use for both the driver and for the operations team is what stands out the most. Our drivers were able to pickup and use the Samsara ELD with little to no training as it is very intuitive.

Cons:

I would like some more integration options with 3rd party vendors that integrate directly into the driver app and not require another app to operate (Navigation, scale/toll bypass).

Alternatives Considered: Motive

Reasons for Choosing Samsara: At the time we decided to make the switch, Zonar was not yet approved for ELD by the Canadian Government and the ELD deadline was approaching and we wanted to have an approved product in place with enough time to work out any bugs/issues prior to the Canadian ELD deadline.

Switched From: Ground Traffic Control

Reasons for Switching to Samsara: We had already had experience with the dashcams and I had some good reviews from some other companies that had been happy with Samsara.