Who Uses Intellum Platform?

The Intellum Platform is designed for large Technology, Retail, Financial Services, Healthcare, and Manufacturing organizations that need to educate at least 10,000 customers, partners or employees.

What Is Intellum Platform?

The Intellum platform provides all of the tools a company needs to create, manage, track, improve and scale highly-personalized learning experiences to large customer, partner, and employee audiences. Easily combine learning, knowledge base, customer success, support, sales, and marketing initiatives into a single destination. Utilize engagement tactics like notifications, recommendations, certifications, mobile, chat, and gamification to create the ultimate learning experience for your users.

Intellum Platform Details

Intellum

http://www.intellum.com

Founded 2000

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Intellum Platform pricing overview

Intellum Platform does not have a free version but does offer a free trial.


Starting Price

Not provided by vendor

Free Version

No

Free Trial

Yes

Intellum Platform deployment and support

Support

  • Email/Help Desk
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Intellum Platform Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Audio/Video Recording
  • Blended Learning
  • Certification & Licensing
  • Collaboration Tools
  • Compliance Management
  • Content Library
  • Content Management System (CMS) Software
  • Course Authoring Software
  • Course Publishing
  • Customizable Branding
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Gamification Software
  • Interactive Content
  • Interactive Learning
  • Learning Management
  • Media Import
  • Mobile Access
  • Multi-Language
  • Progress Reports
  • Progress Tracking
  • Question Library
  • Real Time Data
  • Reporting & Statistics
  • Role-Based Permissions
  • SCORM Compliance
  • Self-Learning
  • Single Sign On Software
  • Storyboarding
  • Surveys & Feedback
  • Synchronous Learning
  • Template Management
  • Tests/Assessments
  • Third Party Integrations
  • Training Management
  • User Management
  • VR/AR Compatibility
  • Video Management Software
  • Video Streaming
  • Video Support

View full list of Course Authoring Software

  • API
  • Account Alerts
  • Account Management Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Behavior Tracking
  • CRM Software
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Management Software
  • Customer Database
  • Customer Engagement Software
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Drag & Drop
  • Email Management Software
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Health Score
  • Knowledge Base Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Onboarding Software
  • Performance Metrics
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management Software
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management Software
  • Third Party Integrations
  • Usage Tracking/Analytics
  • Widgets
  • Win / Loss Analysis
  • Workflow Management Software

View full list of Customer Success Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asynchronous Learning
  • Audience Targeting
  • Behavior Tracking
  • Blended Learning
  • Communication Management
  • Content Creation
  • Content Library
  • Content Management System (CMS) Software
  • Contextual Guidance
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Quality Control
  • Employee Onboarding
  • Engagement Tracking
  • Event Triggered Actions
  • Gamification Software
  • In-App Training
  • Interactive Content
  • Knowledge Base Management
  • Launch Management
  • Learning Management
  • Monitoring
  • Multi-Language
  • Performance Metrics
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Self Service Tools
  • Self-Learning
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management Software
  • Third Party Integrations
  • Training Management
  • User Onboarding
  • Visual Analytics
  • Workflow Management Software

View full list of Digital Adoption Platform Software

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • CRM Software
  • Calendar Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Content Library
  • Content Management System (CMS) Software
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support Software
  • Discussions / Forums
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • File Management
  • Full Text Search
  • Gamification Software
  • Knowledge Base Management
  • Live Chat Software
  • Multi-Language
  • Online Forums
  • Projections
  • Real Time Notifications
  • Reporting & Statistics
  • SSL Security
  • Self Service Portal
  • Self-Learning
  • Single Sign On Software
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Text Editing
  • Third Party Integrations
  • Widgets
  • Workflow Management Software

View full list of Knowledge Management Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Collaboration Tools
  • Content Library
  • Content Management System (CMS) Software
  • Content Sharing
  • Course Authoring Software
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Employee Engagement Software
  • Employee Onboarding
  • Employee Portal
  • Engagement Tracking
  • Gamification Software
  • Interactive Content
  • Learning Management
  • Microlearning Software
  • Mobile Learning Software
  • Multi-Language
  • Multi-User Collaboration
  • Progress Reports
  • Progress Tracking
  • Recommendations
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Self Service Portal
  • Self-Learning
  • Self-Service Content Curation
  • Single Sign On Software
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Surveys & Feedback
  • Synchronous Learning
  • Third Party Course Library
  • Third Party Integrations
  • Training Management
  • Training Record Management
  • Video Conferencing Software
  • Video Support

View full list of Learning Experience Platform Software

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Certification & Licensing
  • Certification Tracking
  • Compliance Management
  • Compliance Tracking
  • Content Library
  • Content Management System (CMS) Software
  • Corporate/Business
  • Course Authoring Software
  • Course Management
  • Course Tracking
  • Customizable Branding
  • Customizable Reports
  • Employee Portal
  • Gamification Software
  • Gradebook Software
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Learning Software
  • Multi-Language
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Reporting & Statistics
  • SCORM Compliance
  • Self Service Portal
  • Self-Learning
  • Single Sign On Software
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Surveys & Feedback
  • Synchronous Learning
  • Talent Management Software
  • Tests/Assessments
  • Third Party Integrations
  • Training Management
  • User Management
  • Video Conferencing Software
  • eCommerce Management
  • eLearning Companies

View full list of Learning Management System Software

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Certification & Licensing
  • Certification Tracking
  • Compliance Management
  • Content Library
  • Content Management System (CMS) Software
  • Corporate/Business
  • Course Authoring Software
  • Course Library
  • Course Tracking
  • Customizable Branding
  • Customizable Reports
  • Employee Portal
  • Employee Training
  • Engagement Tracking
  • Gamification Software
  • Interactive Content
  • Learning Management
  • Media Management
  • Mobile Access
  • Multi-Language
  • Progress Reports
  • Progress Tracking
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • SCORM Compliance
  • Self-Learning
  • Single Sign On Software
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Tests/Assessments
  • Third Party Integrations
  • Training Companies
  • Training Management
  • User Management
  • Video Conferencing Software
  • Virtual Classroom Software
  • eCommerce Management

View full list of Mobile Learning Software

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification & Licensing
  • Compliance Management
  • Contact Management Software
  • Content Library
  • Content Management System (CMS) Software
  • Corporate/Business
  • Course Authoring Software
  • Course Management
  • Customizable Branding
  • Customizable Reports
  • Gamification Software
  • Interactive Content
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Learning Software
  • Modeling & Simulation
  • Multi-Language
  • Progress Reports
  • Progress Tracking
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Self-Learning
  • Single Sign On Software
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Surveys & Feedback
  • Synchronous Learning
  • Tests/Assessments
  • Third Party Integrations
  • Training Administration
  • Training Companies
  • Training Management
  • Training Record Management
  • Virtual Classroom Software
  • eCommerce Management

View full list of Training Software

Intellum Platform Alternatives

More Intellum Platform alternatives

Intellum Platform Reviews

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.5
Customer Service Software 4.5
Features 4.2
Value for Money 4.4

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Jim C.
Director, Partner Education
Marketing & Advertising, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-01-08

"A powerful business tool that cam be up and running quickly"

Comments: We are working to turn scaled education into a business lever for partner loyalty and growth. Intellum "gets" what this means and have helped us to achieve these goals.

Pros: The Intellum team understands our business, our audience, and helps us configure the tool in a way that's focused on our business objectives.

Cons: It would be helpful if the product offered native report visualizations.

  • Reviewer Source 
  • Reviewed on 2021-01-08
Brittany a B.
Sr. Director, Head of Enablement
Consumer Services, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2021-02-11

"Customization Capabilities Offer A Big Opportunity"

Pros: We initially brought Intellum in to support our Sales and Support functions of the business (orgs with the "heaviest" training needs). What we've most appreciated about the platform is our ability to customize and build a solution that fits our unique needs. We've connected the platform to our BI platform to drill into reporting and measure impact, and we've connected it with various other systems to gamify learning and present training opportunities to the right people, at the right time. This may be a burden for teams or orgs looking for something that offers more basic functionality in these areas, but in our experience, the upside of being able to customize and marry systems together brings even more value to the tool internally.

Cons: We've had some challenges with administration as we've extended usage across the business. Namely, controlling access/permissioning so people weren't making content available to the wrong groups of individuals. It's also a bit of a headache to do any bulk updating of content, but it can be done. Their support team did work with us over the course of a few quarter to prioritize some changes that allowed us to clean this up on our end and ensure a tighter grip on content management.

  • Reviewer Source 
  • Reviewed on 2021-02-11
Kaloyan K.
TSE, Lead
Computer Software, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support Software
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 2020-01-10

"Needs to go a long way in order to meet its enterprise price tag"

Pros: - It is easy to do simple tasks.
- Has the basic features and functionalities.

Cons: - The support/customer success team does not cooperate at all and leaves you hanging with open issues/questions for weeks.
- The system has really poor file management capabilities and interface.
- The report tool is marketed as something really powerful, but in reality it is just an interface for SQL queries that doesn't even show you the actual tables you are querying against.

  • Reviewer Source 
  • Reviewed on 2020-01-10
Nicole H.
Learning and Development
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2018-05-02

"Great, simple platform"

Pros: As a user of this platform for over 6 years, I can say I am very satisfied with the product, especially all of the recent enhancements. It is extremely easy to use for both the admin and the learner. In addition, customer support is over the top. I don't think I've ever waited more than one hour (unless it was the end of the day) for a response to a help ticket....truly unbeatable.

Cons: Reporting can be someone clunky to non-super users, but overall is great if you know how to use it.

  • Reviewer Source 
  • Reviewed on 2018-05-02
Troy A.
Manager, Knowledge Platform's TILs
Marketing & Advertising, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019-06-07

"Stands above the grey"

Comments: We solved custom success training. The external market is a hard space to solve for and there are even fewer platforms that are up for the tasks needed to be success in deploying to a immense audience with different needs.

Pros: Intellum is constantly evolving their product getting head industry trend or driving them.

Cons: The thing the makes them great is also a burden you have to stay on top of the changes but if you do the amount of impact you can drive is amazing.

  • Reviewer Source 
  • Reviewed on 2019-06-07