--- description: Learn more about Text Request pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Text Request Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Text Request](/software/167015/text-request) # Text Request Canonical: https://www.capterra.ca/software/167015/text-request Page: 1 / 49\ Next: [Next page](https://www.capterra.ca/software/167015/text-request?page=2) > The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere. > > Verdict: Rated **4.6/5** by 1193 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Text Request? Businesses that need a better way to connect with customers and employees. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 1193 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Text Request - **Location**: Chattanooga, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Flat Rate - **Pricing Details**: Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly. www.textrequest.com/pricing or, Text/Call: 423 218 0111 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, US Virgin Islands, United States ## Features - 2-Way Messaging - Activity Dashboard - Alerts/Notifications - Automated Responses - Autoresponders - Campaign Management Software - Campaign Scheduling - Chat/Messaging - Communication Management - Contact Management Software - Customer History - Dashboard Software - Employee Database - Feedback Management - Interaction Tracking - Live Chat Software - Mass Texting - Message Personalization - Mobile Access - Mobile Coupons - Multi-Channel Communication - Multi-Language - Personalization Software - Proactive Chat - Real-Time Chat - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Response Management - Review Monitoring - Review Notification - Scheduled Messaging - Template Management - Third-Party Integrations - Transcripts/Chat History ## Integrations (9 total) - Clio - FranConnect - HubSpot CRM - Pipedrive - Shift4Shop - Square Point of Sale - Square for Retail - SugarCRM - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [SMS Marketing Software](https://www.capterra.ca/directory/30842/sms-marketing/software) ## Related Categories - [SMS Marketing Software](https://www.capterra.ca/directory/30842/sms-marketing/software) - [Internal Communications Software](https://www.capterra.ca/directory/31014/internal-communications/software) - [Review Management Software](https://www.capterra.ca/directory/31024/review-management/software) - [Customer Communications Management Software](https://www.capterra.ca/directory/31002/customer-communications-management/software) - [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software) ## Alternatives 1. 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[Bitrix24](https://www.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews) ## Reviews ### "Easy to use" — 5.0/5 > **Sean** | *November 8, 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, easy to teach, easy layout. > > **Cons**: Can get a little slow, occasionally you can lose your current conversation > > User friendly, can pick it up very quickly ----- ### "Feedback for text request" — 5.0/5 > **shreya** | *December 10, 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Its very convenient at work place so I like it > > **Cons**: nothing everything is pretty good so nothing least for my side > > Since last 3 month I use text request everyday at my work place for texting and Sending I like very much ----- ### "Review of text" — 5.0/5 > **Josh** | *December 12, 2024* | Utilities | Recommendation rating: 3.0/10 > > **Pros**: Great resource , has really helped out in our organization > > **Cons**: Wish there was desktop app that prompts would make it better > > Super great communication had gone way up ----- ### "Text Request is a great service\!" — 5.0/5 > **Cynthia** | *June 27, 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: We are a service provider, so we have to "call ahead" a lengthy list of clients everyday with usually the exact same message. The ability to have a template, enter the phone number/name, then hit send saves us so much time to focus on other tasks\! Customers seem to be more receptive to respond to a text rather than a phone call or email. > > **Cons**: I wish there was a search function to find a specific word and not just a customer name/phone number. Some times I need to text a customer essentially the same response that I sent to someone else, and trying to remember which person I sent that message to is difficult. We are strong users of the "templates", but some responses aren't really needing to be a template. > > We can't believe we waited so long to get on board with a texting platform to help us to reach out to our clients\! Lots of clients have relayed how much they LOVE that we/they can text instead of a phone call, or email. ----- ### "Good product" — 4.0/5 > **Liz** | *August 29, 2024* | Construction | Recommendation rating: 4.0/10 > > **Pros**: Easy of use, good for business texting with same business number > > **Cons**: Picture attachment size is not big enough/cannot see videos > > Good product for the most part. Easy to use. ----- Page: 1 / 49\ Next: [Next page](https://www.capterra.ca/software/167015/text-request?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/167015/text-request) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data