---
description: Learn more about Text Request pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Text Request](/software/167015/text-request)

# Text Request

Canonical: https://www.capterra.ca/software/167015/text-request

Page: 1 / 49\
Next: [Next page](https://www.capterra.ca/software/167015/text-request?page=2)

> Gain a competitive edge with Text Request’s SMS API, SMS marketing, appointment scheduling tools, and white-glove 10DLC registration.
> 
> Verdict: Rated **4.6/5** by 1193 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Text Request?

From small businesses to entire franchise brands, Text Request is the affordable business texting software built for healthcare professionals, insurance agencies, staffing agencies, tutors, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 1193 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Text Request
- **Location**: Chattanooga, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$47.99
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- 2-Way Messaging
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Autoresponders
- Campaign Management Software
- Campaign Scheduling
- Chat/Messaging
- Communication Management
- Contact Management Software
- Customer History
- Dashboard Software
- Employee Database
- Feedback Management
- Interaction Tracking
- Live Chat Software
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Coupons
- Multi-Channel Communication
- Multi-Language
- Personalization Software
- Proactive Chat
- Real-Time Chat
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Scheduled Messaging
- Template Management
- Third-Party Integrations
- Transcripts/Chat History

## Integrations (9 total)

- Clio
- FranConnect
- HubSpot CRM
- Pipedrive
- Shift4Shop
- Square Point of Sale
- Square for Retail
- SugarCRM
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [SMS Marketing Software](https://www.capterra.ca/directory/30842/sms-marketing/software)

## Related Categories

- [SMS Marketing Software](https://www.capterra.ca/directory/30842/sms-marketing/software)
- [Internal Communications Software](https://www.capterra.ca/directory/31014/internal-communications/software)
- [Review Management Software](https://www.capterra.ca/directory/31024/review-management/software)
- [Customer Communications Management Software](https://www.capterra.ca/directory/31002/customer-communications-management/software)
- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)

## Alternatives

1. [WhatsApp](https://www.capterra.ca/software/180345/whatsapp) — 4.7/5 (16445 reviews)
2. [Viber](https://www.capterra.ca/software/180348/viber) — 4.4/5 (4063 reviews)
3. [Telegram](https://www.capterra.ca/software/180347/telegram) — 4.7/5 (6433 reviews)
4. [Bitrix24](https://www.capterra.ca/software/113540/bitrix24) — 4.2/5 (1001 reviews)
5. [Thryv](https://www.capterra.ca/software/156926/thryv) — 4.2/5 (535 reviews)

## Reviews

### "Review of text" — 5.0/5

> **Josh** | *December 12, 2024* | Utilities | Recommendation rating: 3.0/10
> 
> **Pros**: Great resource , has really helped out in our organization
> 
> **Cons**: Wish there was desktop app that prompts would make it better
> 
> Super great communication had gone way up

-----

### "Feedback  for text request" — 5.0/5

> **shreya** | *December 10, 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Its very convenient at work place so I like it
> 
> **Cons**: nothing everything is pretty good so nothing least for my side
> 
> Since last 3 month I use text request everyday at my work place for texting and Sending I like very much

-----

### "Easy to use" — 5.0/5

> **Sean** | *November 8, 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, easy to teach, easy layout.
> 
> **Cons**: Can get a little slow, occasionally you can lose your current conversation
> 
> User friendly, can pick it up very quickly

-----

### "Useful way to manage schedule\!" — 4.0/5

> **Ikram** | *December 3, 2024* | Industrial Automation | Recommendation rating: 7.0/10
> 
> **Pros**: It has a good mechanism to send mass communication and inform supervisors.
> 
> **Cons**: It cannot do certain functions according to local CBA guidelines.
> 
> It has been great to use and been beneficial for us.

-----

### "I'd recommend Text Request to anyone\!" — 5.0/5

> **Brook** | *September 12, 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use and the results are great\! It makes reaching out to a large group of people seamless.
> 
> **Cons**: Not having names attached to who we're texting \& having to cross reference our CRM.
> 
> Text request has been a great tool that I hope we continue to utilize.

-----

Page: 1 / 49\
Next: [Next page](https://www.capterra.ca/software/167015/text-request?page=2)

## Links

- [View on Capterra](https://www.capterra.ca/software/167015/text-request)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/167015/text-request> |
| de-AT | <https://www.capterra.at/software/167015/text-request> |
| de-CH | <https://www.capterra.ch/software/167015/text-request> |
| en | <https://www.capterra.com/p/167015/Text-Request/> |
| en-AE | <https://www.capterra.ae/software/167015/text-request> |
| en-AU | <https://www.capterra.com.au/software/167015/text-request> |
| en-CA | <https://www.capterra.ca/software/167015/text-request> |
| en-GB | <https://www.capterra.co.uk/software/167015/text-request> |
| en-IE | <https://www.capterra.ie/software/167015/text-request> |
| en-IL | <https://www.capterra.co.il/software/167015/text-request> |
| en-IN | <https://www.capterra.in/software/167015/text-request> |
| en-NZ | <https://www.capterra.co.nz/software/167015/text-request> |
| en-SG | <https://www.capterra.com.sg/software/167015/text-request> |
| en-ZA | <https://www.capterra.co.za/software/167015/text-request> |
| es | <https://www.capterra.es/software/167015/text-request> |
| es-AR | <https://www.capterra.com.ar/software/167015/text-request> |
| es-CL | <https://www.capterra.cl/software/167015/text-request> |
| es-CO | <https://www.capterra.co/software/167015/text-request> |
| es-CR | <https://www.capterra.co.cr/software/167015/text-request> |
| es-DO | <https://www.capterra.do/software/167015/text-request> |
| es-EC | <https://www.capterra.ec/software/167015/text-request> |
| es-MX | <https://www.capterra.mx/software/167015/text-request> |
| es-PA | <https://www.capterra.com.pa/software/167015/text-request> |
| es-PE | <https://www.capterra.pe/software/167015/text-request> |
| fr | <https://www.capterra.fr/software/167015/text-request> |
| fr-BE | <https://fr.capterra.be/software/167015/text-request> |
| fr-CA | <https://fr.capterra.ca/software/167015/text-request> |
| fr-LU | <https://www.capterra.lu/software/167015/text-request> |
| it | <https://www.capterra.it/software/167015/text-request> |
| nl | <https://www.capterra.nl/software/167015/text-request> |
| nl-BE | <https://www.capterra.be/software/167015/text-request> |
| pt | <https://www.capterra.com.br/software/167015/text-request> |
| pt-PT | <https://www.capterra.pt/software/167015/text-request> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Text Request","description":"Text Request is a business texting software that upgrades your business phone number to send and receive texts without losing voice capabilities. \n\nOur texting-first software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want. \n\nGet 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. No chatbots. Only real human experts here to help you scale.\n\nOur founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building the best business texting software for a texting-first and human-first experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e0de1d73-7fe6-4e0e-b2cb-13d4fbf8d738.png","url":"https://www.capterra.ca/software/167015/text-request","@id":"https://www.capterra.ca/software/167015/text-request#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1193},"offers":{"price":"47.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ca/software/167015/text-request#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Text Request?","@type":"Question","acceptedAnswer":{"text":"Text Request is a business texting software that upgrades your business phone number to send and receive texts without losing voice capabilities. Our texting-first software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. No chatbots. Only real human experts here to help you scale.Our founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building the best business texting software for a texting-first and human-first experience.","@type":"Answer"}},{"name":"Who Uses Text Request?","@type":"Question","acceptedAnswer":{"text":"From small businesses to entire franchise brands, Text Request is the affordable business texting software built for healthcare professionals, insurance agencies, staffing agencies, tutors, and more.","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/167015/text-request#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"SMS Marketing Software","position":2,"item":"/directory/30842/sms-marketing/software","@type":"ListItem"},{"name":"Text Request","position":3,"item":"/software/167015/text-request","@type":"ListItem"}]}]}
</script>