---
description: Learn more about Text Request pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Text Request Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Text Request](/software/167015/text-request)

# Text Request

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> Gain a competitive edge with Text Request’s SMS API, SMS marketing, appointment scheduling tools, and white-glove 10DLC registration.
> 
> Verdict: Rated **4.6/5** by 1193 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Text Request?

From small businesses to entire franchise brands, Text Request is the affordable business texting software built for healthcare professionals, insurance agencies, staffing agencies, tutors, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 1193 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Text Request
- **Location**: Chattanooga, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$47.99
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- 2-Way Messaging
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Autoresponders
- Campaign Management Software
- Campaign Scheduling
- Chat/Messaging
- Communication Management
- Contact Management Software
- Customer History
- Dashboard Software
- Employee Database
- Feedback Management
- File Sharing Software
- Interaction Tracking
- Live Chat Software
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Coupons
- Multi-Channel Communication
- Multi-Language
- Personalization Software
- Proactive Chat
- Real-Time Chat
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Scheduled Messaging
- Template Management
- Third-Party Integrations
- Transcripts/Chat History
- Video Conferencing Software

## Integrations (8 total)

- Clio
- FranConnect
- HubSpot CRM
- Pipedrive
- Shift4Shop
- Square Point of Sale
- Square for Retail
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Reputation Management Software](https://www.capterra.ca/directory/30750/reputation-management/software)

## Related Categories

- [Reputation Management Software](https://www.capterra.ca/directory/30750/reputation-management/software)
- [Conversational Marketing Platform Software](https://www.capterra.ca/directory/31562/conversational-marketing-platform/software)
- [SMS Marketing Software](https://www.capterra.ca/directory/30842/sms-marketing/software)
- [Internal Communications Software](https://www.capterra.ca/directory/31014/internal-communications/software)
- [Review Management Software](https://www.capterra.ca/directory/31024/review-management/software)

## Alternatives

1. [Weave](https://www.capterra.ca/software/141842/weave) — 4.4/5 (697 reviews)
2. [WhatsApp](https://www.capterra.ca/software/180345/whatsapp) — 4.7/5 (16475 reviews)
3. [Viber](https://www.capterra.ca/software/180348/viber) — 4.4/5 (4064 reviews)
4. [Telegram](https://www.capterra.ca/software/180347/telegram) — 4.7/5 (6438 reviews)
5. [Bitrix24](https://www.capterra.ca/software/113540/bitrix24) — 4.2/5 (1005 reviews)

## Reviews

### "Review of text" — 5.0/5

> **Josh** | *December 12, 2024* | Utilities | Recommendation rating: 3.0/10
> 
> **Pros**: Great resource , has really helped out in our organization
> 
> **Cons**: Wish there was desktop app that prompts would make it better
> 
> Super great communication had gone way up

-----

### "Feedback  for text request" — 5.0/5

> **shreya** | *December 10, 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Its very convenient at work place so I like it
> 
> **Cons**: nothing everything is pretty good so nothing least for my side
> 
> Since last 3 month I use text request everyday at my work place for texting and Sending I like very much

-----

### "Easy to use" — 5.0/5

> **Sean** | *November 8, 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, easy to teach, easy layout.
> 
> **Cons**: Can get a little slow, occasionally you can lose your current conversation
> 
> User friendly, can pick it up very quickly

-----

### "Useful way to manage schedule\!" — 4.0/5

> **Ikram** | *December 3, 2024* | Industrial Automation | Recommendation rating: 7.0/10
> 
> **Pros**: It has a good mechanism to send mass communication and inform supervisors.
> 
> **Cons**: It cannot do certain functions according to local CBA guidelines.
> 
> It has been great to use and been beneficial for us.

-----

### "Review of product" — 4.0/5

> **Sharalee** | *April 29, 2024* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of transition from other / previous service
> 
> **Cons**: The notifications and the inability to delete or remove conversations. Not archive but delete as an option
> 
> Not exactly the same as what we switched from

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## Links

- [View on Capterra](https://www.capterra.ca/software/167015/text-request)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/167015/text-request> |
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| de-CH | <https://www.capterra.ch/software/167015/text-request> |
| en | <https://www.capterra.com/p/167015/Text-Request/> |
| en-AE | <https://www.capterra.ae/software/167015/text-request> |
| en-AU | <https://www.capterra.com.au/software/167015/text-request> |
| en-CA | <https://www.capterra.ca/software/167015/text-request> |
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| nl | <https://www.capterra.nl/software/167015/text-request> |
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