---
description: Learn more about draw.io pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: draw.io Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Diagram Software](/directory/30941/diagram/software) > [draw.io](/software/166985/draw-io)

# draw.io

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> Cloud-based diagramming tool that helps create, share, track and manage diagrams through drag \&amp; drop functionality and templates.
> 
> Verdict: Rated **4.6/5** by 771 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses draw.io?

Designed for developers, IT, network admins, designers and process analysts, it is a web-based tool that helps create, publish and share diagrams in various formats.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 771 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: JGraph
- **Founded**: 2000

## Commercial Context

- **Starting Price**: €5.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: draw.io online is a free-to-use web application with no premium paid-for functionality, watermarking, or other limitations.&#10;To use draw.io with Atlassian Confluence and JIRA, monthly or annual fees apply.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Brainstorming
- Collaboration Tools
- Data Import/Export
- Diagramming
- Drag & Drop
- Flowchart Software
- Mind Maps
- Organizational Charting
- Templates
- Third-Party Integrations

## Integrations (8 total)

- Confluence
- Dropbox Business
- GitHub
- Google Drive
- Google Workspace
- Jira
- OneDrive
- Trello

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Diagram Software](https://www.capterra.ca/directory/30941/diagram/software)

## Related Categories

- [Diagram Software](https://www.capterra.ca/directory/30941/diagram/software)
- [Flowchart Software](https://www.capterra.ca/directory/31060/flowchart/software)

## Alternatives

1. [Lucidchart](https://www.capterra.ca/software/146136/lucidchart) — 4.5/5 (2247 reviews)
2. [SketchWow](https://www.capterra.ca/software/1054154/sketchwow) — 4.9/5 (574 reviews)
3. [Visio](https://www.capterra.ca/software/201133/visio) — 4.5/5 (3279 reviews)
4. [Miro](https://www.capterra.ca/software/128955/miro) — 4.7/5 (1680 reviews)
5. [EdrawMax](https://www.capterra.ca/software/82970/edraw-max) — 4.5/5 (205 reviews)

## Reviews

### "Basic Diagramming Tool, But Lacks Modern Appeal" — 3.0/5

> **Parveen Kaur** | *November 1, 2024* | Computer Software | Recommendation rating: 2.0/10
> 
> **Pros**: Draw.io offers some solid templates for beginners, making it a decent choice for simple diagramming. It’s functional and straightforward for users new to diagram tools.
> 
> **Cons**: The website feels outdated and hard to navigate. Templates lack visual appeal, and the AI for creating diagrams doesn’t work as smoothly as expected. Additionally, having to save the file to your PC before starting can be inconvenient, especially if you decide to switch templates mid-way.
> 
> Overall, while draw.io provides useful templates for beginners, it doesn’t match the features or ease of newer platforms. Saving files before editing can feel tedious, and the interface isn’t as intuitive as other tools. This tool is functional, but I would recommend other options for a smoother experience.

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### "Great diagram software" — 5.0/5

> **Alexandrine** | *July 7, 2025* | Medical Devices | Recommendation rating: 10.0/10
> 
> **Pros**: draw.io is a super intuitive tool to make any kind of mind maps, flowcharts, flow diagrams, etc. It has a lot of customization options and pixel precise movements. I like that it is very easy to move arrows and visually arrange the flowchart in any way.
> 
> **Cons**: It is already a very good software, but I would like an autosave option for the desktop app. I also would like better options for export to make it easier to integrate a diagram into a Word document.

-----

### "Diagramming Tool for Network Projects" — 4.0/5

> **Hein Htet** | *April 10, 2025* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: Open Source Software, Rich Template and Shape Library , Offline access
> 
> **Cons**: Auto-layout and snapping features can be finicky, especially with complex diagrams.
> 
> It's a powerful and flexible tool for creating network diagrams, technical visuals. I appreciate that it's free to use, integrates well with Google Drive, and offers a wide variety of stencils for network architecture, cloud environments, and system designs.

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### "Diagramming that just works" — 5.0/5

> **Richard** | *October 27, 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It's fast to load, easy to work with, takes minutes to learn and provides excellent value for money for us. Plenty of shapes are provided via the template library, from room layouts to process mapping.
> 
> **Cons**: Nothing really - it does everything we need it to do and more\! Hard to see a con in this tool to be honest.
> 
> We use it extensively during project / task planning, whether that's making decisions on Azure infrastructure or traditional flowcharts.

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### "No 1 open-source diagram maker - Need improvements on Linux and icons" — 5.0/5

> **Ketmanto** | *December 12, 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: This software is open-source and compatible with all operating systems. The web version is also excellent, and the templates are impressive. It has a user-friendly interface that allows me to map the entire process flow quickly.
> 
> **Cons**: There are issues with Linux Lubuntu desktop apps where I can't reopen the Draw.io file based on its extension. I had to reopen it manually from the recent files. Sometimes, the icons appear outdated.

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## Links

- [View on Capterra](https://www.capterra.ca/software/166985/draw-io)

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