---
description: Learn more about A1 Tracker pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: A1 Tracker Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [A1 Tracker](/software/166909/a1-tracker)

# A1 Tracker

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> Enterprise Risk Management (ERM) combines CRM, claims, incidents, contracts, litigation, insurance, assets w/Analytics and Workflow.
> 
> Verdict: Rated **4.9/5** by 79 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses A1 Tracker?

Small, medium, and enterprise organizations seeking a solution that integrates:&#10;- Risks&#10;- Contract and Procurement&#10;- Litigation&#10;- Claims \&amp; Incidents&#10;- Assets&#10;- Insurance&#10;- COIs&#10;- Tasks&#10;- Vendors / CRM

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 79 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: A1 Enterprise
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$200.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Monthly, Quarterly, and Annual pricing available with volume licensing discounts available. &#10;&#10;Customized implementations may have a one-time implementation cost followed by recurring licensing costs.&#10;&#10;Implementation and licensing cost vary based on the number of Modules and Users.&#10;&#10;We also offer bundled product packages, to combine multiple ERM products into a single platform to offer a better cost than if purchasing each individually and from different vendors.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 205 more

## Features

- Access Controls/Permissions
- Accounting Software
- Activity Dashboard
- Alerts/Escalation
- Approval Process Control
- Assessment Management
- Asset Tracking Software
- Attestation
- Audit Trail
- Automated Quoting
- Barcoding/RFID
- Billable & Non-Billable Hours
- Broker/Agent Portal
- Budget Management
- CRM Software
- Calendar Management
- Case Notes
- Change Management Software
- Claims Management Software
- Claims Tracking
- Client Management
- Client Portal
- Collaboration Tools
- Commission Management
- Communication Management
- Communications Management
- Complaint Management Software
- Compliance Management
- Compliance Tracking
- Configuration Management
- Conflict Management
- Contact Management Software
- Contract/License Management
- Cost Tracking
- Customer Management
- Data Connectors
- Dispatch Management
- Incident Reporting
- Insurance Policy Management
- Investor Reporting
- KPI Monitoring
- Nonconformance Tracking
- Pre-built Templates
- Project Planning/Scheduling
- Property & Casualty
- Reporting/Project Tracking
- Root Cause Analysis
- Shipment Tracking Software
- Warranty Claims Management
- Warranty Tracking

... and 85 more features

## Integrations (5 total)

- Azure Active Directory External Identities
- Cisco Duo
- Microsoft Entra ID
- SAP Business One
- SYSPRO

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Incident Management Software](https://www.capterra.ca/directory/31332/incident-management/software)

## Related Categories

- [Claims Processing Software](https://www.capterra.ca/directory/30029/claims-processing/software)
- [Chemical Software](https://www.capterra.ca/directory/30535/chemical/software)
- [Policy Management Software](https://www.capterra.ca/directory/30846/policy-management/software)
- [Environmental Software](https://www.capterra.ca/directory/30662/environmental/software)
- [Audit Software](https://www.capterra.ca/directory/30664/audit/software)

## Alternatives

1. [SafetyCulture](https://www.capterra.ca/software/141080/iauditor) — 4.6/5 (354 reviews)
2. [Esker](https://www.capterra.ca/software/121233/esker-accounts-payable) — 4.6/5 (38 reviews)
3. [BriteCore](https://www.capterra.ca/software/147243/britecore) — 4.3/5 (3 reviews)
4. [FORM OpX](https://www.capterra.ca/software/133308/forms-automation-software) — 4.5/5 (36 reviews)
5. [LogicGate Risk Cloud](https://www.capterra.ca/software/148648/logicgate) — 4.7/5 (83 reviews)

## Reviews

### "A1 Tracker - Great program, fantastic support\!" — 5.0/5

> **Natalia** | *April 18, 2025* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: I like that there are so many features and functions that can be customized to our organization's needs. The other benefit is the fantastic technical support and customer service from the A1 team. Prompt, helpful responses and follow up in each case. The A1 team really works with the customer to help ensure the tracker performs with their requirements in mind. That personalized approach is unbeatable.
> 
> **Cons**: Although it looks easy to use, I found it intimidating at first. Although, once I watched the video on how to use the tracker, it was very simple after that. Apart from that, no cons. Every issue we encountered was promptly rectified.
> 
> My experience with the A1 tracker was very positive. We used it for warranty registrations and claims. It was integrated into our other programs so we could process the claims seamlessly. I found that I enjoyed learning about the various functions and features that we could manipulate to make our use of the tracker easier.

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### "A1 Tracker is Outstanding\!" — 5.0/5

> **Jared** | *September 10, 2024* | Music | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of us, Customer Service, Data collection and reporting.
> 
> **Cons**: No cons at all with A1 Tracker, great system.
> 
> My experience with A1 has been overwhelmingly positive, the A1 team is friendly, focused and knowledgeable and have always been there to help at a moment's notice. Great company\!\!

-----

### "Claims Management Success" — 5.0/5

> **Jane** | *September 2, 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: We use this product for Claims Management and it has helped us not only to monitor our claims more closely but has also given us the ability to look at our accident trends.
> 
> **Cons**: Having to access two separate websites for information.  The system continues to evolve and I believe this is going to change.
> 
> Our experience has been excellent customer service, support and training\!  Whenever we have a question, we receive a response right away\!

-----

### "General Manager" — 4.0/5

> **Justin** | *August 26, 2025* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: - The system is very user friendly and I can get a report completed quickly. I also enjoy you can add pictures and other attachments to the report.
> 
> **Cons**: -  Could help the person filling out a report add more detail, ie: loction/conditions section no drop down for conditions. One example of an area that would help someone add detail.
> 
> \- Positive as I feel I am trained in writing detailed reports and less is better. Some may find system does not help them add detail.

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### "A1 Tracker Review" — 5.0/5

> **Hunter** | *August 26, 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: The simplicity of submitting a claim that is quick and easy to use. It makes a process that no one wants to go through easier on the reporting side.
> 
> **Cons**: There is nothing I can really say that I do not like on the store side of filing a claim with A1 Tracker.
> 
> A1 tracker is a simple and efficient way to file a claim. I am happy to have this rather than something more complicated.

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## Links

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