---
description: Learn more about iMS Suite pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: iMS Suite Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Code Enforcement Software](/directory/30536/code-enforcement/software) > [iMS Suite](/software/166664/imsenforce)

# iMS Suite

Canonical: https://www.capterra.ca/software/166664/imsenforce

> iMS addresses the software needs of Community Development Departments with current technology and innovative, easy-to-use solutions.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses iMS Suite?

Code Enforcement, Permitting, Planning, Licensing, Asset Management, Document Management

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Intuitive Municipal Solutions
- **Founded**: 2016

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Agencies will have the option to lease or purchase the software.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: United States

## Features

- Activity Tracking
- Audit Trail
- Automated Routing
- Case Management Software
- Code Enforcement Software
- Code Maintenance
- Compliance Management
- Contract/License Management
- Document Capture
- Document Management Software
- Document Storage
- Electronic Signature
- Fee Management
- For Municipal Offices
- Full Text Search
- GPS
- Inspection Management
- Mobile Access
- Online Payments
- Planning & Zoning
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Status Tracking
- Task Management Software
- Third-Party Integrations
- Violation Tracking
- Workflow Management Software

## Integrations (6 total)

- Bluebeam Revu
- Cardknox
- DocuWare
- PayTrace
- ProjectDox
- VuSpex Virtual Inspection

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Code Enforcement Software](https://www.capterra.ca/directory/30536/code-enforcement/software)

## Related Categories

- [Code Enforcement Software](https://www.capterra.ca/directory/30536/code-enforcement/software)
- [Asset Tracking Software](https://www.capterra.ca/directory/30837/asset-tracking/software)
- [Permit Software](https://www.capterra.ca/directory/31418/permit/software)
- [Licence Management Software](https://www.capterra.ca/directory/10016/license-management/software)
- [Document Management Software](https://www.capterra.ca/directory/30063/document-management/software)

## Alternatives

1. [CityReporter](https://www.capterra.ca/software/148299/cityreporter) — 4.4/5 (22 reviews)
2. [Comcate Code Enforcement Software](https://www.capterra.ca/software/93103/code-enforcement-manager) — 4.0/5 (5 reviews)
3. [GeoCivix](https://www.capterra.ca/software/184923/idtplans-review) — 4.8/5 (18 reviews)
4. [OpenGov Permitting & Licensing](https://www.capterra.ca/software/201678/permitting-and-licensing) — 3.9/5 (80 reviews)
5. [Municity](https://www.capterra.ca/software/191333/municity-multi-platform-solutions) — 5.0/5 (1 reviews)

## Reviews

### "iMS Application" — 5.0/5

> **Craig** | *August 27, 2024* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: iMS Corporate level service exceeds industry standards in all aspects of design and integration.  They build a custom suite based on agency requirements and work flow.  As a government agency, dealing with building permits, land use permits/projects and code compliance, their suite was customized from the baseline requirements with scalability for future business and progressive changes. Customer service response has been unequalled by any other vendor in my 38 years in dealing with various support applications.
> 
> **Cons**: Normally, I can address this. However, due to the smooth operation of the iMS application, decisive response to customer demands and service, I cannot readily identify any major deficiency.
> 
> Outstanding experience. iMS staff from the \[sensitive content hidden\] of the company to the employee base, support the customer's design needs and work flow. Customer service is beyond reproach.

-----

### "iMS for Planning, Building, and Code Enforcement" — 5.0/5

> **Alex** | *September 4, 2024* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: From the information technology perspective, the general ease of use for the system is a great benefit to me. The system is very reliable, the overall design is easy to understand, and updating is nearly a push of a button. There are strong audit trails built in and emulation modes for the different user types to see what they would see making designing or troubleshooting faster. Reporting is great, there are many built-in and new reports can be made quickly to collect and organize any metrics we want to capture. As well the system has a lot flexibility that has allowed us to make low level customizations to suit our particular needs. The service at all levels from iMS has been fantastic. From building any new feature we may request, creating new or tuning existing process, or providing expert advice. Of course on the system but also for our particular business domain.
> 
> **Cons**: I cannot think of any complaints I would have about the system.
> 
> Excellent, the service is of the highest quality and the system is easy to work with, fast, and reliable.

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### "Great experience for Palm Bay\!" — 4.0/5

> **John** | *October 28, 2024* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: The support from iMS staff as well as the user-friendly layout of the design.
> 
> **Cons**: I would like to be able to change the permit type when someone applies versus having to make them reapply under the correct type.
> 
> It has been great. The staff helped us from the beginning to build what made the most sense for our team and has helped us refine it where needed.

## Links

- [View on Capterra](https://www.capterra.ca/software/166664/imsenforce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/166664/iMSEnforce/> |
| en-AE | <https://www.capterra.ae/software/166664/imsenforce> |
| en-AU | <https://www.capterra.com.au/software/166664/imsenforce> |
| en-CA | <https://www.capterra.ca/software/166664/imsenforce> |
| en-GB | <https://www.capterra.co.uk/software/166664/imsenforce> |
| en-IE | <https://www.capterra.ie/software/166664/imsenforce> |
| en-IL | <https://www.capterra.co.il/software/166664/imsenforce> |
| en-IN | <https://www.capterra.in/software/166664/imsenforce> |
| en-NZ | <https://www.capterra.co.nz/software/166664/imsenforce> |
| en-SG | <https://www.capterra.com.sg/software/166664/imsenforce> |
| en-ZA | <https://www.capterra.co.za/software/166664/imsenforce> |

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