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BILL Accounts Payable & Receivable

BILL Accounts Payable & Receivable

What Is BILL Accounts Payable & Receivable?

BILL (NYSE: BILL) is a leading financial operations platform for small and midsize businesses (SMBs). As a champion of SMBs, we are automating the future of finance so businesses can thrive. Our integrated platform helps businesses to more efficiently control their payables, receivables and spend and expense management. Hundreds of thousands of businesses rely on BILL’s proprietary member network of millions to pay or get paid faster.

Who Uses BILL Accounts Payable & Receivable?

BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses. We are dedicated to automating the future of finance so businesses can thrive.

BILL Accounts Payable & Receivable Software - BILL provides both desktop and mobile applications so your team can review invoices and send payments on-the-go.
BILL Accounts Payable & Receivable Software - BILL’s central dashboard makes it easy to see your upcoming bills, invoices, and ingoing and outgoing payments.
BILL Accounts Payable & Receivable Software - BILL automatically pulls in bills via your email and gets the process started for you. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.
BILL Accounts Payable & Receivable Software - Easily review the status of your invoices from your overview screen to get a bird’s eye view of your tasks.
BILL Accounts Payable & Receivable Software - BILL automatically pulls in information from your invoices to help automate your AP process.

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Reviews of BILL Accounts Payable & Receivable

Average score

Overall
4.2
Ease of Use
4.2
Customer Service
3.8
Features
4.1
Value for Money
3.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Maureen
Maureen
President in US
Verified LinkedIn User
Accounting Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Bill.com for invoicing and bill payment

4.0 10 months ago

Comments: Big timesaver in terms of sending customer invoices and paying vendors.

Pros:

Sync with Quickbooks Desktop. Ease of sending invoices and paying vendors.

Cons:

Occasional sync issues with QB, was able to manage with lengthy support from QB.

BILL Response

10 months ago

Thank you for feedback Maureen. While sync issues happen, we are always here to assist and get you back up and running quickly. If you need help, please to our website: https://help.bill.com/hc/en-us and request a call/chat or email.

Catherine
BPO Specialist in Philippines
Computer Software, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

BILL AP & AR software for business

5.0 6 months ago

Comments: Overall experience for Bill AP & AR is great. Some features is easy to adopt. It's quite expensive for this software.

Pros:

What I like the most is easy to use and user friendly.

Cons:

You need to edit some fields to your Invoice once you received to your email, AI automation is not accurate for this features needs to improve.

BILL Response

6 months ago

Thank you, Catherine, for your valuable feedback on our software! We love that you find BILL easy to use and that it is user-friendly. We appreciate your suggestions for improvement with our AI feature. Please continue to provide your feedback as we value our user's suggestions when planning for the future of our software.

Jacquie
Project Manager in US
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Mixed Feelings

2.0 last year

Comments: Overall, I have found that their customer service is good which is important when needed. Our other product, Xero, has ZERO customer service. If I had to decide between these two products mentioned here, I would definitely pick BILL.

Pros:

This is easy on the eyes and very user friendly which important to me.

Cons:

Our company has this integrated with Xero and I do not feel they work well together without duplication.

BILL Response

last year

Thank you Jacquie for reaching out and providing feedback. We are happy to hear that our software is easy on the eyes and user friendly. We are sorry about any frustration caused by integrating with Xero. Please feel to reach out to our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email if you need any help with your sync concerns.

Natalie
Senior Marketing Manager in US
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

User-friendly expense management tool

5.0 3 months ago

Pros:

Bill.com makes expense tracking and submitting extremely easy. I like that it automatically will (sometimes correctly) recognize and categorize different budget categories. Both the desktop and mobile experience are great.

Cons:

I understand security is the utmost importance when it comes to financial management software, but my desktop app seems to never remember my device (even though I tell it to) upon login and I'm always needing to send a code to my phone.

BILL Response

3 months ago

Thank you for your five-star review of BILL, Natalie! We love that BILL has made it easy to submit & track expenses, that it will for the most part recognize/correct different budget categories and that both the desktop and mobile experience has been great. We appreciate your feedback on your desktop not remembering your device even though you select it to do so and have passed that on to our product team. We always want to hear what works and what will make your experience better.

Krystal
Software Solutions Associate in US
Financial Services Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Is it too good to be true? A simple click of a button and all my bills are paid?!

5.0 last year

Comments: Having implemented BILL for over 20 clients, I truly believe it the software's ability to help company's manage their finances in the best of ways. Now with their continued integration of the Spend & Expense platform, it is becoming a one-stop-shop for your business financial needs.

Pros:

BILL makes invoicing and payment processing so simple. I am able to quickly move through the entire life-cycle of my billing in record time. The workflows and automations help make business more efficient and I get to spend more time focusing on the future of the company's I help.

Cons:

While BILL has been great there are some updates I believe would make things more relevant and easier. Specifically when a check is automatically voided after 90 days, the void is made using the original payment date instead of the void date. This could cause issues in reporting when integrating with QBO.

BILL Response

last year

We thank you for your 5-star review Krystal! We are thrilled to hear that our software is making your business more efficient and that it has simplified invoicing and payment processing for you. We do appreciate hearing what can make our software even better and will pass along your feedback about our check process with automatic voids. If you have any questions or concerns, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email

James
Controller in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

BILL Master

4.0 last year

Comments: I would not be at my current role without BILL because I would not be able to manage the entire AP, AR, and accounting functions without it. It's a must-have!

Pros:

BILL allows me as a controller to cut down on headaches and time spent with paper documents and old processes. BILL is an automation tool for the future that allows an AP clerk to 10x their productivity.

Cons:

BILL is fairly expensive, but it is not an all-in-one solution to you must use it as an integrated solution although it often tops the price of the solutions its integrated into.

BILL Response

last year

Thank you James for your positive feedback! We are thrilled to hear that our BILL software has sped up productivity for you. We will pass along your feedback on cost-effectiveness. We always want to hear what works and what will make your experience better.

Thomas
Controller in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Bill.com = So Easy to Use

5.0 last year

Comments: Great! I love the simplicity. That's the power of Bill

Pros:

Bill.com is easy to setup and is extremely simple.

Cons:

Bill.com seems to have gotten very expensive over the past 6 years!

BILL Response

last year

We thank you Thomas for your five star review! BILL values customer feedback when planning the future of the app. We will pass on your suggestion to our team regarding pricing. We are glad that you find the app simple to use .

Emma
Accounting Manager in US
Telecommunications, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Bill.com IS a gamechanger for us

5.0 last year

Comments: BIll has helped us out tremendously. We have over 1000 vendor accounts since we order a ton of internet services for our customers. Since ATT/Spectrum/Frontier/etc etc did not allow direct deposit, our company was forced to send checks to make our payments. We could not do Credit card as the reconciliation can be messy. We have saved so much money on late fees. We are truly grateful for BILL and cant wait for the new features.

Pros:

The thing we loved most about bill is the inbox for our bills as well as our payments going straight to our vendors.

Cons:

A dark mode for BIll.com would be great. There are times where the inbox is not up to date. When 2 people are entering bills, there is a high chance there will be duplicates being entered.

BILL Response

last year

We highly appreciate your excellent review, Emma. We're glad to hear that you find our service easy and helpful to use for your businesses. We look forward to serving you for many years to come!

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Please allow secondary/partner access without 2-factor authentication.

4.0 3 months ago

Comments: In the beginning it wasn’t user friendly but now I have become proficient.

Pros:

Invoicing template is good. It saves all my previous entries.

Cons:

2 factor authentication as the number entered is of the company owner. Being an accountant I face a lot of difficulty when I have to ask him about the code he receives on his phone. He gets annoyed on this.

BILL Response

3 months ago

Thank you for your valuable feedback on BILL! We are happy to hear that you enjoy our invoice templates being able to save your previous entries. Our apologies for the difficulties you have had with the multi-factor authentication. We use the 2-step verification which adds a layer of protection, because it makes it extremely difficult to compromise the security of a BILL account. We appreciate all feedback as we are always trying to improve our customer's experience with our software.

Caitlin
Assistant Practice Manager in US
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Better Way To Bill

5.0 2 months ago

Pros:

Makes it easy to go through bills and approve to make sure they are correct!

Cons:

There is nothing that I dislike about Bill.Com it has made the billing process so much easier.

BILL Response

2 months ago

Caitlin, thank you for your glowing review of BILL! We are delighted that you find it easy to go through bills and approve to make sure they are correct using our software. Customer feedback is valuable to us as we like to hear about what is working well for our customers.

Verified Reviewer
Verified LinkedIn User
Human Resources, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Mostly a good software.

3.0 2 years ago

Comments: Customer support is hard to reach via phone.

Pros:

Is constantly updating their software. It makes collecting payment from customers who already use bill.com easy and straightforward.

Cons:

When I attempted to use the AR function and the sales tax solution it didn't meet my needs. I was unable to make it work, and it was extremely frustrating.

BILL Response

2 years ago

We're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!

Pavan
Accounting Specialist in India
Accounting Software, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Simplified process for Invoice processing and payment application

4.0 last year

Comments: Overall I would say it was a Good experience. I would recommend BILL to anyone who are looking to simplify their AP and AR process and even if you are looking BILL as a payment method to your vendors or receive payments from your customers. But if you are looking BILL as a Accounting or reporting software, then I would definitely recommend you to go with other softwares.

Pros:

We use multiple softwares to provide end to end accounting for clients. The best part about bill is its easy to integrate with other softwares. BILL creates easy to use invoices for our customers and also processing of vendor invoices is simple as most of the data is captured by IVA. The best part in BILL is payment processing as there are multiple methods to make payments and also charges for each payment is very less. We can initiate single payment for multiple invoices. We can even schedule the payment for vendors in BILL.

Cons:

Reporting is not as expected in BILL. We need to modify each and every data to get the required Excel. They need to even take care of designing of reports as the reports will not come with their own design and we need to do everything. Invoice creation templates are most common and we can't see any design there. They need to work Mork on design and Reporting part.

BILL Response

last year

Thank you for your 4-star review, Pavan! We appreciate hearing that our BILL software is integrating well with other programs for you. We're glad to hear that invoicing for vendors and customers is easy to use and that making payments has been simplified. We apologize for any frustrations you have experienced with our reporting system and design. We will pass your feedback on to the appropriate team. If you have any questions or concerns, please feel free to reach out to our customer support. You can find more information on our website: https://help.bill.com/hc/en-us. Thank you!

Jennifer
Scholarship Manager, Digital Specialist in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

How I Use Bill.com

4.0 last year

Comments: I think it's very useful, easy, well-structured, and allows users of varying levels the appropriate views. Our [sensitive content hidden] and our accountants use it much differently than I do, but we all get exactly what we need from it. I think that's what makes bill.com a great tool.

Pros:

I like how it's a complex platform, but my tasks are bare bones and basic and I can navigate to information a variety of different ways and get answers. You can be a low level user and still see the information you need, without having to go down a bunch of rabbit holes. It's forensic and basic at the same time.

Cons:

I can't think of anything I don't like about this platform.

BILL Response

last year

Thank you for your positive feedback Jennifer! We are thrilled that you are able to navigate and find the information you need easily. Customer feedback is valuable to us as we like to hear about what is working well for our customers.

Nick
Software Developer in Germany
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

bac exchange rates

1.0 11 months ago

Pros:

It is eazy to payments. But sometimes bill.com can do something strange and expensive for clients.

Cons:

I used payments in dollars. But suddenly, bill.com decided to switch it to AED, just because they decided it is better for recipient (who use USD account). So bill.com converted USD to AED (it costs 2.5% - too much), and transferred it to USD acc!

BILL Response

11 months ago

Thank you Nick for providing feedback on our software. We appreciate hearing that you find it easy to make payments. We apologize for the frustration caused by your vendor's currency being changed - they would have gotten an email notifying them that had changed and that they had an option to opt out and receive USD. If it happened recently then you should have seen a notification below their invoice letting you know as well. Please feel free to reach out to us by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email if you have any questions or need assistance.

Melanie
Melanie
Lead Trainer and Consultant in US
Verified LinkedIn User
Professional Training & Coaching, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Ge

4.0 last year

Comments: Works great and seamlessly MOST of the the time. Helps to manage accounting and bill payments and seems to be a great time saver that streamlines processes. I enjoy getting paid faster and love having a process I can track along the way.

Pros:

My experience with Bill is as an end-user only. I like the ability to create invoices for clients that utilize them for bill payment/accounting. Entering invoices is a simple process and I like that you are able to view and track your payment requests once submitted. The ability to filter invoices is also easy and you don’t have to learn more than you need to depending on which service/feature you use. I don’t use to process payments but as an accounts receivable option, it works great for me and allows me to get paid even faster. The processing fees are reasonable and expedited payments processing is an option that is also reasonable.

Cons:

While my experience is limited as an end-user, there have been a few times where my payment requests were not received or were duplicated. Not numerous but when it comes to payment, having it delayed for another reason is longer than most would want. The companies I know that utilize the full suite of offerings seem to be pleased and have used it long term with success.

BILL Response

last year

Thank you for sharing your wonderful experience with our app, Melanie. We appreciate your kind words and will share them to our product team. They love hearing positive feedback like this!

Resha
Book keeper in US
Accounting Software, Self Employed
Used the Software for: Free Trial
Reviewer Source

I like it

4.0 8 months ago

Pros:

I like the accounting features and invoice and billing features

Cons:

No issues I like they software it serves its purpose for me

BILL Response

8 months ago

Thank you for your glowing review, Resha! We love that you are enjoying BILL's accounting features along with the invoice and billing features. We always want to hear what works and what will make your experience better.

Mary-Ann
Sr. Accountant in US
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Love bill.com

5.0 last year

Pros:

This is an easy to use online bill pay portal that has every feature you need to keep track of your bills. It is also pleasing to the eye.

Cons:

I can't really think of anything I dislike about bill.

BILL Response

last year

Mary-Ann, thank you for your five star review! We are thrilled that our software has been easy to use for bill paying and that all the features you need are available. We are glad that it has a pleasing look for you. Please continue to provide any feedback that you might have.

Melissa
Melissa
Manager in US
Verified LinkedIn User
Architecture & Planning, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy for both AP and AR

4.0 last year

Pros:

Widely used by a lot of clients for both billing and processing payments. Once approved payments were received quickly.

Cons:

There were a lot of steps to getting a submitted invoices approved for payment.

BILL Response

last year

Melissa, thank you for reaching out and providing feedback. We are glad to hear that our software is being used by a lot of clients for billing and processing payments. Also that payments are being received quickly. We apologize for any frustration caused by the amount of steps to submit an invoice approved for payment. If you need any assistance, please go to our website: https://help.bill.com/hc/en-us and request a call/chat or email

Verified Reviewer
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

BILL makes it easy

5.0 last year

Pros:

Very straight forward to set up initially then to use. Easy to submit and go

Cons:

Less functions and tools. Not as transparent as competitors but gets the job done

BILL Response

last year

Thank you for your positive feedback! We love hearing that our software was easy to setup and use. We apologize for any frustration caused by missing functions and tools. You can put in feature requests if there is something that believe is missing by going to leave feedback on your BILL account page or alternatively you can reach out to customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email

Verified Reviewer
Verified LinkedIn User
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Bill.com saves us hours each week!

5.0 2 years ago

Comments: overall, we are thankful it was recommended to us bc it saves time and helps with record keeping

Pros:

The automation of bill payments, invoicing from staff for reimbursements, direct deposit options, and that we no longer print any checks ourselves, this along has saved us hours each month. Also, keeps track of all payments for tax purposes.

Cons:

Sometimes it syncs with QB but there are errors. Bill.com no longer syncs with Expensify, which adds another layer of work for us if reimbursements are in Expensify.

BILL Response

2 years ago

We appreciate you taking the time to share your feedback with us. We are pleased that customers like you have an amazing experience with BILL.

Steven
Client succes specialist in US
Marketing & Advertising, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

High recommendation to use BILL!

5.0 6 months ago

Pros:

The ease of use and transparency of BILL is second to none. Highly recommend this software for your companies needs!!

Cons:

At the moment there aren't any cons. This has been a great experience.

BILL Response

6 months ago

Steven, thank you for your fabulous review of BILL! We are thrilled that you are enjoying the ease of use and transparency of our software. We appreciate your recommendation. We always want to hear what works and what will make your experience better.

Lizbeth
Controller in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

UOA review

4.0 last year

Pros:

Electronic payments. USPS had become very unreliable with mailing physical checks.

Cons:

No 100% user friendly. Some functions are not easy to find.

BILL Response

last year

Lizbeth, thank you for your valuable feedback! We are glad to hear that electronic payments are working for you. We apologize for any frustration you may have experienced while navigating our website. If you need any assistance, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email.

Christal
CEO in US
Accounting Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Bill.com Makes Great Addition to Bookkeeping Tech Stack

4.0 last year

Pros:

User friendly and easy setup. Paying bills made more efficient.

Cons:

Slightly expensive for small businesses.

BILL Response

last year

Thank you for providing feedback on our service, Christal! We are thrilled to hear that our software is easy to use and set up, and that it has made paying bills more efficient for your company. We appreciate you letting us know about your concern regarding cost, and we will pass that along to our team. Thank you for your valuable feedback.

Kavindu Githsara
Kavindu Githsara
System Specialist in Sri Lanka
Verified LinkedIn User
E-Learning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Efficiency at its finest with Bill.com

5.0 2 years ago

Comments: Overall, Bill.com has been a valuable asset for our organization. Its automation of financial tasks, robust reporting capabilities and integration with popular accounting software has greatly improved our financial processes.

Pros:

As a administrator of Bill.com within my organization, I have found it to be an efficient and streamlined way to manage our financial processes. One of the greatest advantages of this software is the automation of tasks such as invoice processing, bill payments and account reconciliation. This has saved a significant amount of time and effort for our finance team and has improved our financial accuracy. Another strong aspect of Bill.com is the robustness of its reporting capabilities. It provides a wide range of financial metrics and insights that have helped us make data-driven decisions for our business. Additionally, the integration with popular accounting software such as QuickBooks and Xero makes it easy to keep our financial records up-to-date and in sync.

Cons:

A potential downside of using Bill.com is that it may require a bit of time and effort to set up the software and customize it to fit our specific needs. Additionally, while the software offers many features, some advanced features such as budgeting and forecasting may require additional tools or custom development.

BILL Response

2 years ago

Kavindu, your comment made our day! We will share this with our product team, who always enjoy hearing positive feedback.

Wilfried
Financial Director and Comptable in Burkina Faso
Telecommunications, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Bill.com review

5.0 2 years ago

Pros:

Bill.com is an easy to use software with a quite perfect interface. It allows you to have contact with safe customers who already use the tool and document invoices by e-mail. It is also user-friendly

Cons:

Since we have been using it we have not encountered any problems with the tool

BILL Response

2 years ago

That's great to hear, Wilfried. We'll be sure to pass on your positive sentiments to our product team.