--- description: Learn more about ShipBob pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ShipBob Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Shipping Software](/directory/30104/shipping/software) > [ShipBob](/software/166529/shipbob) # ShipBob Canonical: https://www.capterra.ca/software/166529/shipbob Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/166529/shipbob?page=2) > ShipBob is ecommerce software aiding businesses to scale, provide 2-day shipping, and manage inventory and shipments across channels. > > Verdict: Rated **3.6/5** by 107 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ShipBob? Direct-to-consumer (DTC) and business-to-business (B2B) ecommerce businesses ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 107 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support Software | 3.6/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: ShipBob - **Location**: Chicago, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Other - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, Ireland, Netherlands, New Zealand, Poland, United Kingdom, United States ## Features - 3PL Management - Activity Dashboard - Air Shipping - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - Delivery Management Software - Delivery Tracking - Forecasting - Ground Shipping - Import/Export Management - Inventory Control Software - Inventory Management Software - Inventory Tracking - Invoice Management - Multi-Location - Order Fulfillment Software - Order Management Software - Order Tracking - Purchase Order Management - Real-Time Data - Real-Time Updates - Reorder Management - Reporting/Analytics - Returns Management - Shipment Price Calculation - Shipment Tracking Software - Shipping Labels - Shipping Management - Third-Party Integrations - Warehouse Management Software - eCommerce Management ## Integrations (72 total) - Adobe Commerce - AfterShip - Airwallex - Attentive - Avalara - BigCommerce - Brightpearl - Brijj - CartHook - ChannelEngine - Cin7 Omni - Cymbio - EasyPost - EcoCart - Extensiv Integration Manager ... and 57 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Shipping Software](https://www.capterra.ca/directory/30104/shipping/software) ## Related Categories - [Shipping Software](https://www.capterra.ca/directory/30104/shipping/software) - [Order Management Software](https://www.capterra.ca/directory/30225/order-management/software) - [Warehouse Management Software](https://www.capterra.ca/directory/30005/warehouse-management/software) - [Supply Chain Management Software](https://www.capterra.ca/directory/4/supply-chain-management/software) - [Inventory Management Software](https://www.capterra.ca/directory/30006/inventory-management/software) ## Alternatives 1. [Fishbowl](https://www.capterra.ca/software/123794/fishbowl) — 4.2/5 (1129 reviews) 2. [NetSuite](https://www.capterra.ca/software/135757/netsuite) — 4.2/5 (2062 reviews) 3. [Odoo](https://www.capterra.ca/software/135618/odoo) — 4.2/5 (1322 reviews) 4. [Booqable](https://www.capterra.ca/software/138689/booqable) — 4.8/5 (1186 reviews) 5. [Sortly](https://www.capterra.ca/software/169199/sortly-pro) — 4.5/5 (956 reviews) ## Reviews ### "Automate your shipping process" — 5.0/5 > **Verified Reviewer** | *April 17, 2019* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: The service staff have been very helpful in providing quotes and service for the first few Parcels we've sent. Their warehouses are all across America, allowing my customers to receive their shipments extremely quickly. They're API functionality means my shipping process is so streamlined. > > **Cons**: No real cons to report. You'll have to do the work of deciding which Warehouse you'd like your items to be located in, but that is common sense. ----- ### "Fast and accurate 3PL" — 5.0/5 > **Charlotte** | *July 27, 2026* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: We used ShipBob for a year for inventory management and 3PL services before relocating our company to Texas. They were ridiculously fast and accurate with shipping. > > **Cons**: Costs ran higher than managing fulfillment in-house, and we ran into some challenges integrating with NetSuite. > > I'd recommend ShipBob to any business that isn't interested in or capable of managing its own fulfillment. ----- ### "Ok Tech, terrible fulfilment and support processes" — 1.0/5 > **Verified Reviewer** | *July 20, 2026* | Retail | Recommendation rating: 1.0/10 > > **Pros**: ShipBob provides a user-friendly dashboard, useful integrations with e-commerce platforms, and access to multiple fulfilment centres. Order tracking, inventory visibility, and shipping label management are generally straightforward. The platform has the potential to be a strong solution for growing international businesses. > > **Cons**: The biggest issue has been inconsistent operational execution. We have experienced delayed receiving, inventory that could not be located, slow internal transfers, and a lack of urgency when ShipBob has made an error. Customer support often relies heavily on false service-level agreements (they start and stop the clock whenever suits them - delusion), even when the issue has been caused internally and is materially affecting sales and customers. Escalations can involve repeated scripted apologies but limited ownership, clear timelines, or proactive communication. Inventory receiving and warehouse communication need significant improvement. When stock is delayed or misplaced, the merchant is left repeatedly following up while orders, revenue, and customer relationships are affected. Considering the overall cost of the service, the level of accountability and support has not consistently represented good value for money. > > ShipBob has a good technology platform and fulfilment network, but our experience has been undermined by operational problems and inconsistent support. The system is relatively easy to learn, and the dashboard makes it convenient to manage orders, inventory, and shipments. However, fulfilment software is only valuable when the physical warehouse operations are reliable. We have experienced serious receiving delays, inventory issues, and poor communication during urgent situations. When errors occur, it can be difficult to find someone who will take direct ownership and drive the matter through to resolution. Too often, the response has focused on standard timelines rather than the commercial impact on our business. ShipBob could be a strong fulfilment partner, but it needs better warehouse controls, faster escalation procedures, clearer communication, and greater accountability when service failures occur. ----- ### "Great Software for my small business." — 5.0/5 > **Bridgette** | *October 20, 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: This software did not have much of a learning curve. I began using this software to increase speed in order shipping and improve my inventory management. I found this software was perfect for those issues. The value for money is great as compared to others I have used. I did not experience any bugs or issues. The customer support was great and attentive. > > **Cons**: At this time, I cannot think of anything negative in regards to ShipBob. The software was beneficial to my small business and getting orders processed and delivered. ----- ### "horrible service" — 1.0/5 > **valerio** | *June 6, 2025* | Sports | Recommendation rating: 0.0/10 > > **Pros**: how they worked 6 years ago. at the beginning it was alright, they were doing fine despite the platform has always been terrible > > **Cons**: everything that happened in the past years. EXPENSIVE SHIPPING CONTINUOSLY CHANGING WAREHOUSES WORST CUSTOMER SERVICE EVER EXPENSIVE MISTAKES EVERYWHERE > > HORRIBLE, i am taking the time to alert any other potential customers that this company is to avoid at all costs. Just google their reviews. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/166529/shipbob?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/166529/shipbob) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data