Coacha

Great for a our club

Pros:

Has all of the features we need to run our sports club, notifications, memberships, events, safeguarding notes and so on, and very easy to use.Customer / development support has always been engaging and actives looks for new features to add.

Cons:

Nothing . Just hitting the review character limit.

A Fantastic Membership System for Sports Clubs

Comments: I run a basketball club with several hundred active members and numerous teams. We moved to Coacha from a competing membership system around four years ago following a review of the marketplace. Feedback from our staff found Coacha to be the easiest system to use whilst meeting or exceeding all of our basic functionality requirements. The basic functionality that clubs need to run efficiently is extremely well catered for by Coacha. It's easy to create member records, sessions, track attendance, collect and manage subscription payments, contact members, and even integrate sessions/events into your website via their public pages. Coacha has become absolutely essential for our day-to-day operation and growth as a club, and acts as the central system for our members and staff.

Pros:

Coacha's support is first-rate, staff are super responsive and helpful, which is crucial given how reliant we are upon our membership system. The extensive customisation options through 'Coacha Custom' are terrific for our club, being able to brand the entire system in our club colours etc is a nice touch, but the ability to integrate Coacha into our website to advertise trials/sessions is terrific. Ease of use: Perhaps most importantly, all the key basic functions that enable clubs to run are well-catered for and easy to use. Creating member records, sessions, tracking attendance, taking fees etc is all super easy. Continual Development: Coacha has worked hard to increase the product functionality, with multiple new features released since we onboarded including, 1-2-1 bookings, invoicing, public pages, club store, broadcast templates, skill tracking, and numerous quality-of-life improvements.

Cons:

There's little not to like, but there are some features that whilst useful, provide basic functionality and could be improved further. Taking the Broadcast functionality as a good example, fundamentally it works and you can easily send messages to your members, however, there's no search function so it can take time to find specific previous broadcasts without going through the history one-by-one, and the formatting can be a pain if you're trying to create an eye-catching newsletter (I find it easier to write a broadcast in Word and paste it into the new message window). I'd like the ability to include graphics and/or multiple attachments for example - or to integrate with full-featured mailing solutions like MailChimp to send regular newsletters to club members. These are minor gripes in the scheme of things though. Probably the biggest omission from a 'club team' perspective is the lack of an integrated communication tool within the mobile app. A team chat function would certainly improve member adoption of the app, and keep all comms within the Coacha system from a GDPR perspective, but it's debatable how necessary this is with solutions like WhatsApp being so pervasive.

Coacha does exactly what it is supposed to do!

Comments: Team has been very responsive and communicative!

Pros:

The sign up process and management of it all ongoing is very easy!

Cons:

The interface can be a little blocky with not enough detail. Requires me to drill down to find details i'd like to see at a top level.

Easy functions

Comments: Great communication from help service anz easy set up

Pros:

The features make running the business smoother, class rolls, payments, athlete forms, skills all in one place

Cons:

A few things need to be updated to make it run better, nothing major.

Great Platform to management your sport club sign ups and payments

Comments: Setting up was fairly easy for us, and whenever I had questions, the team was very supportive and helpful throughout the onboarding process. Overall, the customer service has been excellent, and the platform is working well for our club at the moment. We haven't received any complaints from parents, which is always a good sign! Keep it up, Coacha!

Pros:

We are a small dance club called Konverse Dance Crews, currently running four groups. Coacha has been an incredible asset for us, offering features that help our club run smoothly. We can easily send out broadcasts for quick communication, maintain a register for student sign-ins, and track all payment subscriptions from our members. The ability to send invites for trips is especially useful for organising dance competitions or shows and seeing who is available. The safeguarding tab is valuable for reporting any concerns about a student. One of my favourite features is the club store for our merch/ uniform, which adds an extra layer of convenience for our members and staff!

Cons:

The platform truly is great, but I think it could excel even further with a few additions. I wish I could sign the kids out on the platform as well as sign them in. From a safeguarding perspective, it's important to know who has left the building. Additionally, it would be fantastic to have a tab on the fixture for who is picking up the child. This feature would be super useful for managing trips or allow us to customise our own tabs.