Who Uses DiscoverLink Talent LMS?

Unlike other e-learning providers, we focus specifically on the hospitality industry. We work with restaurant and hotel chains ranging in size from one unit to thousands of units.

What Is DiscoverLink Talent LMS?

Learning management system (LMS) for restaurants and hotels that provides an employee development solution optimized for hourly workforces with high turnover prevalent in the hospitality industry. This user-friendly system brings together a feature-rich LMS, performance management, insightful talent quality metrics, and our industry-leading training content into a single, integrated, mobile-friendly platform.

DiscoverLink Talent LMS Details

DiscoverLink

https://discoverlink.com/

Founded 2002

DiscoverLink Talent LMS Software - Learner's View
DiscoverLink Talent LMS Software - Campus Home - Admin View
DiscoverLink Talent LMS Software - Trophy Case
DiscoverLink Talent LMS Software - Dashboard Summary Report
DiscoverLink Talent LMS Software - Visual Matching Exam
DiscoverLink Talent LMS video
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DiscoverLink Talent LMS Software - Learner's View - thumbnail
DiscoverLink Talent LMS Software - Campus Home - Admin View - thumbnail
DiscoverLink Talent LMS Software - Trophy Case - thumbnail
DiscoverLink Talent LMS Software - Dashboard Summary Report - thumbnail
DiscoverLink Talent LMS Software - Visual Matching Exam - thumbnail

DiscoverLink Talent LMS pricing overview

DiscoverLink Talent LMS does not have a free version but does offer a free trial.


Starting Price

Not provided by vendor

Free Version

No

Free Trial

Yes

DiscoverLink Talent LMS deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

DiscoverLink Talent LMS Features

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Certification & Licensing
  • Certification Tracking
  • Compliance Management
  • Compliance Tracking
  • Content Library
  • Content Management System (CMS) Software
  • Corporate/Business
  • Course Authoring Software
  • Course Management
  • Course Tracking
  • Customizable Branding
  • Customizable Reports
  • Employee Portal
  • Gamification Software
  • Gradebook Software
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Learning Software
  • Multi-Language
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Reporting & Statistics
  • SCORM Compliance
  • Self Service Portal
  • Self-Learning
  • Single Sign On Software
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Surveys & Feedback
  • Synchronous Learning
  • Talent Management Software
  • Tests/Assessments
  • Third Party Integrations
  • Training Management
  • User Management
  • Video Conferencing Software
  • eCommerce Management
  • eLearning Companies

View full list of Learning Management System Software

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Certification & Licensing
  • Certification Tracking
  • Compliance Management
  • Content Library
  • Content Management System (CMS) Software
  • Corporate/Business
  • Course Authoring Software
  • Course Library
  • Course Tracking
  • Customizable Branding
  • Customizable Reports
  • Employee Portal
  • Employee Training
  • Engagement Tracking
  • Gamification Software
  • Interactive Content
  • Learning Management
  • Media Management
  • Mobile Access
  • Multi-Language
  • Progress Reports
  • Progress Tracking
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • SCORM Compliance
  • Self-Learning
  • Single Sign On Software
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Tests/Assessments
  • Third Party Integrations
  • Training Companies
  • Training Management
  • User Management
  • Video Conferencing Software
  • Virtual Classroom Software
  • eCommerce Management

View full list of Mobile Learning Software

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Built-in Accounting
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Delivery Tracking
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Forecasting
  • Gift Card Management
  • Inventory Management Software
  • Inventory Tracking
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Online Ordering
  • Order Entry Software
  • Order Management Software
  • Order Tracking
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Sales Reports
  • Sales Trend Analysis
  • Social Promotion
  • Stock Management
  • Table Management
  • Third Party Integrations
  • Time Clock Software
  • Wait List Management

View full list of Restaurant Management Software

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification & Licensing
  • Compliance Management
  • Contact Management Software
  • Content Library
  • Content Management System (CMS) Software
  • Corporate/Business
  • Course Authoring Software
  • Course Management
  • Customizable Branding
  • Customizable Reports
  • Gamification Software
  • Interactive Content
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Learning Software
  • Modeling & Simulation
  • Multi-Language
  • Progress Reports
  • Progress Tracking
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Self-Learning
  • Single Sign On Software
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Surveys & Feedback
  • Synchronous Learning
  • Tests/Assessments
  • Third Party Integrations
  • Training Administration
  • Training Companies
  • Training Management
  • Training Record Management
  • Virtual Classroom Software
  • eCommerce Management

View full list of Training Software

DiscoverLink Talent LMS Alternatives

More DiscoverLink Talent LMS alternatives

DiscoverLink Talent LMS Reviews

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.7
Customer Service Software 5
Features 4.3
Value for Money 4.8

Review software

Share your experiences with other software buyers.

Write a Review!
Jessicah P.
Senior Director of Training
Restaurants, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2018-01-09

"User Friendly, Adaptable, Support out of this world, Everything a restaurant brand needs"

Pros: What I like most is the simplicity for the end users. From the management team having to assign a new profile, assign content, review history or make a transfer to our hourly employees logging in and completing the content, the process is simple to understand and to teach. Next would be the content library. It is not always possible to bring in an instructional designer to build content from scratch or budget to have content built from a third party and with this software, there is no immediate need. You can dive right in and provide your teams, all levels, learning and development content immediately. This takes out the "O.K. I have purchased the software, now let's start building content to get the buy in from our operators and/or Franchisees". Next would be the functionality to make things your own for your Brand. From how you design checklists, quizzes, tests to how you assign permissions within levels of hierarchy to give the management teams and owners the accountability over their restaurants dashboard and assignments. There is so much more I want to brag about with Discover Link but they only give me so many words within this review and I have to be sure to let you know about the support team. It is like no other I have dealt with in my 25+ years in restaurants. They are caring, helpful, bring suggestions and ideas to the table as well as make you feel like a part of the family vs. being a client. I am so appreciative of each and everyone on the team!

Cons: I have no least favorite thing about this software because of the hard work and dedication of their team listening to the all their client family. We requested to have them build an app and our wish has come true. in 2018, we will be able to have an app available for the system. For us, this will open doors, windows and magic portals because we will be able to fulfill the "offline" resource content our Franchisees have requested, build a library with "Search" functionality so our operators can find things quickly and easily as things arise and so much more that just makes me smile inside and out. I know it is hard to believe that this software could be so great, but I encourage you to give it a chance.

  • Reviewer Source 
  • Reviewed on 2018-01-09
Angi L.
Instructional Design Manager
Restaurants, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019-10-28

"Best Customer and Technical Support EVER Bar!"

Comments: Everyone, and I do mean EVERYONE, at Discover Link has given us the platinum package for customer and technical support. I can't say the same for other LMS's, including the BIG name ones, where you get the runaround when trying to get an issue fixed. The Discover Link folks call, email, even text, back within 24-hours. They are fantastic with communication and following-up. Yes, there are flashier (and dare I say sexier) LMS's out there that push "social learning" and promises of "mobile learning", but honestly... the competition isn't worth the headache, esp. if your organization doesn't use "social learning" or have users take courses on their cell phone (which are a pain to design effective courses for such small screens). Word of advise... Don't get caught up with the "shiny object" LMS's out there. Go for the LMS with will provide the BEST support, because THAT is what is going to matter if you have any issues and/or need Admin support. THAT is what we have with Discover Link!

Pros: The fairly new "cross-hairs" feature when looking at users within their campus is FANTASTIC! I like how you can preview content without actually needing to assign it and then take the course. Resources has a nice search option. All in all, it is fairly easy to use as an Admin and good for what our users need.

Cons: Not the most intuitive UI (especially when trying to set-up external permissions) and a bit tedious with having to collapse sections all the time. I wish the content had a "search" feature, esp. since we can't get the "filter" feature to work. The UI needs a facelift to look more "clean" and modern.

  • Reviewer Source 
  • Reviewed on 2019-10-28
Molly M.
Director, Training and Development
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support Software
    5 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2017-08-30

"Product is okay"

Pros: Our customer support is amazing. The support staff is the best asset you have to support questions and help trouble shoot issues. We have appreciated his contribution to our efforts.

Cons: Reporting is lacking and Discoverlink is behind the industry based on our research and networking with others in the industry

Vendor Response

by DiscoverLink on 2018-01-09

Hi Molly, thank you for taking the time to complete this review and for providing feedback on reporting. I wanted to let you know that we will begin rolling out a new user interface this quarter which includes some nice reporting enhancements, including graphical charts. In addition, we can create custom reports and add dashboard statistics to meet specific requirements. If you'd like to explore either of those options, please contact your Account Manager. We'd love to hear your ideas on other features you'd like to see us add to our development roadmap as well. Feel free to send me any comments and I'll be happy to forward them on to our development team as enhancement requests for future consideration. Thanks again!

  • Reviewer Source 
  • Reviewed on 2017-08-30
Braxton L.
Training Manager
Hospitality, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018-01-08

"If it was not for this product our company would be less efficient! Used Daily!"

Comments: From an organization standpoint- Employee engagement, Employee retention, increased value of Sales. Number, increased amount of knowledge learned. Tracking results through this software is also a huge benefit as it is very easy to do!

Pros: This software is user-friendly and easily accessible. It is not complicated like some other LMS out there. The options for different modules or LPs are very beneficial for a multi-unit organization. By far though would be the customer service. If you do not know something or have a question you do not have to call a 1-800 number. Your client services rep is only an email and phone call away with immediate response! WE LOVE THIS PRODUCT

Cons: It is not really what I like or least about this software it is more of improvements to be made. This company is on top of their game by listening to their customers and making changes to the software to benefit the customers. Occasionally we will run into technology issues within our organization with WIFI connectivity problems which hinders the ability to use discoverlink so that can be a downfall at times. Wishing this software could be used on a offline network would be extremely beneficial.

Vendor Response

by DiscoverLink on 2018-01-09

Hi Braxton, thank you for this review and your feedback on offline use to help with connectivity issues.I wanted to let you know that the ability to take courses offline and synchronize once a connection is made is on our roadmap for this year. We will keep you posted when we get close to releasing that!

  • Reviewer Source 
  • Reviewed on 2018-01-08
Jason L.
Director of Training and Ops Services
Restaurants, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017-08-29

"Great technology; easy to use and manage campus; customer service team is AMAZING at problem-solving"

Comments: Training consistency.
Quick updates to items that are time-sensitive to the field.
Tracking of completion for compliance purposes and testing.
Snapshot reporting (vs. "need to be in the location to see completion")

Pros: The to-do list ease of understanding and following.
The Dashboard functions for the different hierarchy levels of employees. It is so much easier to add/change/remove assignments.
The reporting functions have been a blessing for us to be able to understand and even predict business outcomes.

Cons: Having to be connected to internet to complete and get credit for content. I wish there was a way to complete it offline, and then when you connect it updates accordingly. Maybe it's available, or it's a pipe dream. But either way it would be awesome.

Vendor Response

by DiscoverLink on 2018-01-09

Hi Jason, thank you for taking the time to complete this review and for your feedback on offline use to help with connectivity issues. I wanted to let you know that the ability to take courses offline and synchronize once a connection is made is on our roadmap for this year. We will keep you posted when we get close to releasing that!

  • Reviewer Source 
  • Reviewed on 2017-08-29