---
description: Learn more about Experity Patient Engagement pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Experity Patient Engagement Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [Medical Scheduling Software](/directory/30027/medical-scheduling/software) > [Experity Patient Engagement](/software/165933/clockwise-md)

# Experity Patient Engagement

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> Experity Patient Engagement provides online self-scheduling \&amp; queue management solutions for healthcare organizations.
> 
> Verdict: Rated **4.3/5** by 25 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Experity Patient Engagement?

Supports small to large urgent cares, health systems, hospitals, and specialty care clinics, specializing in providing patient engagement solutions to on-demand and blended care clinics.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 25 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Experity
- **Location**: Sioux Falls, US
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$350.00
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Management
- Mobile Access
- Multi-Location
- Online Scheduling
- Reminders
- SMS Messaging
- Self Service Portal

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Medical Scheduling Software](https://www.capterra.ca/directory/30027/medical-scheduling/software)

## Related Categories

- [Medical Scheduling Software](https://www.capterra.ca/directory/30027/medical-scheduling/software)
- [Patient Management Software](https://www.capterra.ca/directory/30780/patient-management/software)
- [Patient Scheduling Software](https://www.capterra.ca/directory/33315/patient-scheduling/software)

## Alternatives

1. [Practice Better](https://www.capterra.ca/software/159263/better) — 4.8/5 (96 reviews)
2. [SimplePractice](https://www.capterra.ca/software/130710/simplepractice) — 4.6/5 (2822 reviews)
3. [Tebra](https://www.capterra.ca/software/129169/tebra) — 3.9/5 (1360 reviews)
4. [RXNT](https://www.capterra.ca/software/110018/rxnt) — 4.3/5 (495 reviews)
5. [NextGen Office](https://www.capterra.ca/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1278 reviews)

## Reviews

### "Clockwise has been a game changer\!" — 5.0/5

> **Katie** | *November 17, 2017* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Our organization opted to use this in our three busy urgent cares.  We are a large, pediatric academic medical center and this has been a game changer for us in regards to transparency, wait time, and access to medical care.  Our front line staff have only wonderful things to say, and Clockwise has done a fantastic job ensuring this product works best for us.  It is easy to set up, easy to modify, and everything has been painless.

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### "Provider time, patient wait time and overall cycle time has improved immensely with use." — 5.0/5

> **Scarlet** | *October 24, 2017*
> 
> **Pros**: Patient facing options and online features.  As a director the reporting features are very valuable.  The customer support is superb and if anything can be removed or added to the applications, it is done quickly and efficiently.  The transparency of the program has changed the culture of providers and teammates and has enhanced the attention given to overall patient cycle time, which is a top patient dis-satisfier in Urgent Care.
> 
> **Cons**: Report structure. They are not as streamlined as we would prefer.  The data is there but because the reports impact everyone that utilizes the system, it creates a barrier in admin efficiency.   Also would like to be able to disconnect (not visualize) certain items that are there for other systems but do not pertain to our system; it makes it extremely confusing for providers and staff and holds no purpose for us overall.  Would like to see an increased ability to personalize the system to specific needs.

-----

### "Limited functionality and terrible aesthetic" — 2.0/5

> **Verified Reviewer** | *November 7, 2018* | Hospital & Health Care | Recommendation rating: 2.0/10
> 
> **Pros**: It integrates with Docutap, so the check-in times available to the patient are more accurate if we're busy.
> 
> **Cons**: Clockwise looks like it was built in 2001 and has not been updated since. The webpage looks like something you'd find in an intro HTML class. How I pay this much for a software that does not invest it's money into a better-looking UI is beyond me. The reports take extremely long to load and overall it serves as a glorified Google Form and Post-It-Note.

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### "Great Customer Service  with  prompt response to our Queries" — 5.0/5

> **Verified Reviewer** | *November 27, 2017* | Hospital & Health Care
> 
> **Pros**: Ease of use for the customer, simple settings and quick implementation. We ramped up pretty quickly  the number of sites and they were able to deliver.
> 
> **Cons**: The reports section of the  admin platform .  - They are working on this feature but it needs updating. specially if you manage multiple sites.  I signed up for automatic reports that get delivered to my e-mail and I often end up having to go to the site.

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### "Easy to Implement Solution for Online Scheduling" — 4.0/5

> **Shlok** | *February 12, 2019* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Easy interface for patients to navigate, healthcare-specific features for managing patient flow, integration with website, integration with (some) EMR systems, NPS survey system
> 
> **Cons**: Interface feels outdated at times, lack of advanced features such as insurance verification and online registration
> 
> We've been using Clockwise for a couple of years now and enjoyed the experience. While the system is relatively simple, it's reliable and easy to use.

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## Links

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