--- description: Learn more about NinjaOne pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NinjaOne Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [NinjaOne](/software/165889/ninjaone) # NinjaOne Canonical: https://www.capterra.ca/software/165889/ninjaone Page: 1 / 13\ Next: [Next page](https://www.capterra.ca/software/165889/ninjaone?page=2) > NinjaOne is the unified IT operations platform that manages, secures, and supports every endpoint from a single cloud-native console. > > Verdict: Rated **4.7/5** by 294 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NinjaOne? NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 294 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NinjaOne - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Tired of rigid IT contracts? NinjaOne offers flexible, per-device pricing that adapts to your business needs. Pay Monthly, Pay Only for What You Need: No more upfront costs or long-term commitments. No Hidden Fees: Say goodbye to maintenance fees and surprise charges. Local Support: Get expert assistance from professionals who understand your specific needs. Free Onboarding \& Training: Seamless transition and ongoing support to maximize your investment. Contact NinjaOne directly for more information and a personalized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anti Virus - Application Management - Asset Tracking Software - Automatic Patch Deployment - Automatic Scans - Backup Scheduling - Chat/Messaging - Cloud Backup - Compression - Customer Support Software - Data Security - Deployment Management - Disaster Recovery - Documentation Management - Encryption Software - Endpoint Management - Event Logs - Firewalls - For MSPs - IT Reporting - Incremental Backup - Inventory Management Software - Issue Management - Knowledge Base Management - Monitoring - Network Analysis - Network Wide Management - Patch Management Software - Policy Management Software - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Screen Sharing Software - Secure Data Storage - Security Management - Self Service Portal - Software Management - Task Management Software - Threat Response - Unattended Access - Uptime Reporting - VPN Software - Vulnerability Assessment - Vulnerability Scanning - Whitelisting/Blacklisting ... and 80 more features ## Integrations (38 total) - Accelo - Autotask PSA - Bitdefender GravityZone - BrightGauge - Cisco Duo - Computicate PSA - ConnectWise PSA - CrowdStrike - DeskDay - Drata - Gradient - HaloPSA - Harmony - IT Glue - IT Portal ... and 23 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software) ## Related Categories - [Website Monitoring Software](https://www.capterra.ca/directory/10021/website-monitoring/software) - [Managed Service Providers (MSP) Software](https://www.capterra.ca/directory/30921/msp/software) - [Remote Support Software](https://www.capterra.ca/directory/30928/remote-support/software) - [IT Management Software](https://www.capterra.ca/directory/10001/it-management/software) - [Patch Management Software](https://www.capterra.ca/directory/10017/patch-management/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.ca/software/170018/manageengine-desktop-central) — 4.6/5 (1763 reviews) 2. [Iru](https://www.capterra.ca/software/181954/Iru) — 4.9/5 (488 reviews) 3. [Action1](https://www.capterra.ca/software/180609/action1-rmm) — 4.9/5 (238 reviews) 4. [Pulseway](https://www.capterra.ca/software/141792/pulseway) — 4.7/5 (310 reviews) 5. [Atera](https://www.capterra.ca/software/144309/atera) — 4.5/5 (449 reviews) ## Reviews ### "NinjaOne will make you the Sensei of your own Dojo" — 5.0/5 > **Tyler** | *March 3, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The customization that can be done through NinjaOne is endless\! This is the absolute all-in-one IT management tool. Their built-in remote access tool (Ninja Remote) and screen monitoring is a welcomed addition over competitors and it functions very well. Set up is very easy and straight forward and can be tailored to how you want it to function, for a multitude of locations, clients, organizations, etc. Their customer support is also top notch. Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of resources. > > **Cons**: Some parts of the tool rely on functionalities/apps, whether you actively use them or not. In order to use custom fields, it needs to have the NinjaOne Documentation app enabled in order to function properly. We do not use their documentation app, so there are fields that sit blank. > > I love NinjaOne. This was one of the best decision to move to this platform\! The customization and freedom that we have over this tool is fantastic. Compared to it's competitors, it is not as rigid and allows for some very easy use. Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits. ----- ### "Be the Sensei to your clients with Ninja" — 5.0/5 > **Randal** | *September 9, 2025* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: NinjaOne is the tool we use on a daily basis to stay on top of all issues relating to our MSP business in regards to our clients. > > **Cons**: The cost can add up, but we more than make it up in saved time and of course, this is covered by our monthly plans. I did wish we could reset some of the alerts, especially on computers that have been offline for a while. > > From day 1, the setup was easy, the interface intuitive and we are taking advantage of the automation more and more. Even Ninja Remote is far superior to TeamViewer. ----- ### "it was great" — 5.0/5 > **Dominik** | *April 19, 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: everything it was great \& really user friendly i really enjoyed using there software > > **Cons**: While NinjaOne offers a user-friendly interface and powerful remote monitoring features, one drawback is the limited customization available for certain reports and dashboards. For organizations that require highly tailored analytics or visualizations, this can be a bit restrictive. > > My experience with NinjaOne has been largely positive. The platform is intuitive and easy to navigate, making it simple to manage devices and support clients remotely. It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some limitations, such as the need for more customizable reporting options, the overall performance, responsiveness, and support from the NinjaOne team have made it a valuable asset in my tech toolkit. ----- ### "Best IT management system I have used" — 5.0/5 > **Will** | *March 20, 2026* | Computer Networking | Recommendation rating: 9.0/10 > > **Pros**: NinjaOne is a great IT management software. It has worked amazing sinced we deployed it. all the techs love it. > > **Cons**: The UI seems a bit dated and could use a refresh but all and all it is not a big deal and still works great > > The whole IT staff here loves NinjaOne. We have looked at and tested a few other management systems and we all agree this is the one ----- ### "Intuitive User Interface" — 4.0/5 > **Gabriel** | *February 26, 2025* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: The User interface is pretty intuitive and easy to use > > **Cons**: Its relatively pricey when you compare to similar products > > Overall it was very easy to use and a good experience ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.ca/software/165889/ninjaone?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/165889/ninjaone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data